I have purchased several vehicles over the past years from Bozard Ford Lincoln and always have a better experience then the last. It just keeps getting better with honesty and integrity year after year. I believe in that if it???s not broken, don???t fix it. Luis Crespo has always come through for us in service, salesmanship and above all friendship over the years. Luis Crespo isn???t afraid to say no when he knows what deal is best for the customer which gives you confidence in his judgement. To all the staff from the employee who washes your vehicles to the employee that hands you your keys, I say thank you Bozard Ford Lincoln for being there for us.
ALEX HUNT! This young man is truly a blessing to everyone who inquires about a vehicle! We called him several times with questions after we left the dealership and he even took our calls from home! Great experience, from soup to nuts!
I have done business with this dealership for 20+ years. They are always professional and do a great job. It's obvious they take customer service serious. I continue to recommend Beck Chevrolet to my family and friends.
Bumpy start but got to the finish line. They had some communication issues with changing management during the deal that I think contributed to some issues. After I posted on a local Facebook page senior management got involved and got things straight. It’s important to note that through out the process they maintained a good attitude and accepted blame. My sales guy was really trying to get it right and did what he could to correct the issues. The finance guy was spot on and got us through that part of the process quickly. So we are all humans and make mistakes. It’s what you do after that that makes all the difference in the world.
My salesman Phillip was very patient with with me in finding the vehicle I wanted which is the Envision. He made sure I knew how everything worked in the SUV. I want to thank Phillip, Eli, Steve, and Pam for working with me and making me feel like family. You all are amazing. I highly recommend this dealership.
The customer service, and selection of vehicles is by far the best around. The shop is extremely clean, and the staff are very approachable and kind.
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