Used 2020 Chevrolet Impala for Sale

I can say it was a pleasure doing business with the parts Dept the guy at the parts desk went above and beyond to make sure I got the best price and to help me get set up with a commercial acct and deliver parts found me a new parts place and when we get ready to buy a new car we will be going there this time instead of where we bought our last one thanks for all the help

I knew exactly what I wanted when I came in, a new 2017 Malibu Hybrid, and he helped me find it, display it, and helped me get it at a good price. Good job, John!

We went looking for a Malibu hybrid and Shaheen had four of them which is hard to believe because they're hard to find. We found one that we really like and they worked with us for a great price. In doing so they had to to stay two hours past closing on a Saturday and it seemed that everybody involved was happy to do so. We drove the car home that night and have been truly happy with the car. Besides where can you go and get helped buy a rockstar! Thank you Richie.

Tobie was fabulous to work with. He was very detailed and answered all the crazy questions that I had. Is by far the best Sales Representative I have ever dealt with.

"yes honey, I am driving 12 hours to buy a 25 year old truck..." I found this 1993 Ford F150 on the internet, althought it sounded to good to be true. After obsessively looking for that body style, in a single cab, with an 8 foot bed I figured it was worth a call. This wasn't the first time I did this, but many that started out promising, were passed for various reasons. I just called and asked for somebody in sales. Megan answered the call and so it began.......After several phone calls and email exchanges that day I put a deposit on the truck "sight unseen." I planned to drive the 12 hours out from Connecticut with my son and drive the truck home. Megan took the deposit Tuesday night. There were many logistical difficulties in making this happen in the time frame I wanted it to. So on Megan's day off she spent much of it communicating with me, and stopping into work, to make sure it all went smooth. Megan was in constant communication with me until I arrived on Friday to pick it up. I had questions, and continually added things I wanted done to it before I arrive. Hey, nobody wants to break down on a 800 mile return journey. When I arrived Megan was waiting for us, gave us a great tour of the awesome facility, and introduced us around. Nice place and nice people!! The truck was ready as promised, and was BETTER then described. Prior to purchase I also spoke with Kristol a few times and she went above and beyond to keep us informed on the trucks progress. Kristol was friendly, accommodating, and made sure the truck was ready and properly serviced. All the employees I met were happy, very important when judging a business. What I found impressive was how caring Megan was. The truck wasn't a very expensive sale for the dealership, and I live 800 miles away. Very little chance I would be a return customer (but who knows), and I don't know anyone anywhere within probably 500 miles of there. I had to look up Sturgis Michigan on a map to find it. Given that, Megan went above and beyond. I think I got the same level of service as if I was buying a pair of brand new Raptors! Oh yeah, and she checked on us numerous times during our journey home to make sure everything was good, right up until we safely arrived home. The 25 year old truck made it home 800 miles without a single issue thanks to Megan and Kristol. Brand new buildings, giant Tv's, Starbucks in the lounge etc is nice for sure......but the people make the dealership. Customers come for the people and the service they get. I will keep my Auto Park Ford keychain with the truck as a reminder of the fantastic experience I had.

Well, this was the most suspenseful vehicle purchase. I spoke to Jackie, the salesman. Set up an appointment to come down and inspect the vehicle. I offered to but a deposit down on the truck, but was told that was not needed. I was assured the truck would be held for me. The day before my appointment. I was told the truck was out with another potential purchaser. I was Furious. I live in Traverse City, it is a 3 plus hour trip each way. Thankfully the deal fell thru for the other guy! I did leave 100% happy that I got the truck I had been hunting for. Andy or Andrew the finance was great! Jackie did sell me the truck, and he is a super nice guy. He apologized for how he handled this transaction, on the phone the day before I arrived but never made mention of it again. So I'm not sure he really meant it. I would recommend this dealership. The facility is great and most of the staff called to be by the first name The wonderful detail lady out back offered my dog a big bowl of water when we were walking around waiting for Jackie to get back with us. He seemed to be selling 5 vehicles at once and we each got a long way time. I arrived at the dealership around 10 am and left when they closed. 3:30. It was a long day. I was surprised by the gift bag it was a nice touch but my t-shirts were smalls and I wear a 2or3 xl it would have been nicer to get a full tank of gas.

We are fulltime RVers and tow a 16,000 pound 5th wheel trailer. While traveling east on I-80 just south of Chicago we experienced a violent front-end shaking on our truck. It's a 2017 F-350. We went into a Ford dealer in Elkhart, Indiana. They told us everything was fine. Not to worry. Likely an anomaly. Next day, same thing. Hit some pavement breaks and the truck shook again. Went to Auto Park Ford in Sturgis, Michigan. They found the problem; a bad track bar ball joint and steering shock. Since we were just traveling through, and the problem was a safety issue, they got us right in and fixed it. We are very, very grateful and appreciative to them for the great work!

When I drove up I was helped quickly. Jamie took great care of me. I wanted to go eat breakfast while my recall and oil change were being done so he set it up for me to be taken to ihop and picked back up. He also gave me several recommendations for things I wanted done to my truck. He also gave me his card and called to check back on how things went with his recommendations. The service did not take as long as I anticipated. They even washed my car on the outside. I was taken care of well!

My experience couldn't have been any better. Fred White was my salesman, and he did a great job! I was extremely nervous about my new purchase but he did a great job of walking me through the car buying process. I have only bought 2 new cars in my life and both where from Serra Chevrolet in Bartlett. BTW I LOVE MY NEW CAMARO!!!

I bought a 2014 Hyundai Sonata from Sam Hackett at Off Lease Only back in 2015 and have always told people what a great experience it was. No pressure and the process was fast and easy. This time, we found ourselves needing to replace my wife's old 2005 PT Cruiser. We found a great deal on a 2017 Nissan Rogue that we really liked on the Off Lease Only web site, so we printed out the details and headed down to take a look. We walked into the dealership and spotted Sam behind the counter. I called him over, reintroduced myself and gave Sam the details of the vehicle that we were interested in. Sam told us to wait for a moment and he went and got the car for us to test drive. We walked the vehicle to see if we could see any problems and Sam even gave me some pointers on how to spot any areas where repairs could have taken place. Once I was satisfied, we took the car for a test drive and decided to buy it. Everyone from Sam to the Sales Manager, Perry Guerard, and the Finance Manager Monte Asti, was fantastic to work with. Monte made the finance part of the deal clear and easy. He showed us all of our options in a clear and concise manner so we could make the best choice for our situation. I cannot recommend Sam, his team and Off Lease Only enough. We will definitely be back to do business with them again when the need for a new vehicle arises.

I used to be a service manager and also owned several auto repair facilities for years. I had recently purchased a used low mileage Prius from another SWFL Toyota dealership. I also purchased the Platinum Extended Warranty at the same time. On June 2 as I left the gym, my check engine and VCS warning lights came one. After checking the manual I went over to AutoNation Toyota since they are closer. I spoke with service writer Justin Martinez (excellent individual), he checked me and had my Prius analyzed and it turned out that at 42,000 miles the hybrid battery was failing. Justin told me said that an inspector from the warranty company would have to check the vehicle and see if the warrant covered the problem. Warrant inspector refused to cover at this time and wanted me to pay for the hybrid ($2,000+). At this stage Shelley Krogmann, the Customer Care Service Manager, went to Toyota and had it covered under warranty and I just had to pay the install labor. I'm not sure what the other dealership in Naples would have done but I can't speak highly enough for the service and the quality people at AutoNation Toyota of Fort Myers. If I ever need another repair I will definitely go to AutoNation Toyota and strongly recommend them to anyone I meet. Thanks AutoNation Toyota for an absolutely great job. Paul Wakefield

Fantastic! Very courteous and friendly people. I enjoyed working with Ryan Benning, General Manager who provided personal attention in a most efficient way. I really sensed that they are in it to satisfy the customer over making the most profit.

I went there because they had six cars I was interested in test drove them all walked right out and didn't feel like they were guilting me for doing that at all

This was my second car purchase in little over a year from Bloomington Lincoln. Last year I met with Rob Steinmetz and he went to bat for me and got me into what can be referred to as a "credit builder". I made on-time payments for a year, and then received a call from John McCoy that it was time for an upgrade. I was hesitant as first because I really liked my 02 Maxima but thought that if I could get something in my payment range a little newer then why the heck not. So I went and filled out the credit app, and was approved for a 2015 Nissan Altima. While this car was absolutely perfect the payments were more than I could afford so I talked with John and told him there's no way I could afford this and that I need something in my price range. John and the boys went to work and found me a perfect 2012 ford Fusion that, after the test drive, I preferred more than the Nissan anyways. It was a perfect fit. I honestly probably won't buy a car anywhere but here because when you go there, you don't feel like you're just a sale. And that goes for the entire staff. So a huge thanks to John McCoy and the whole gang for getting me into my brand new car!

Very friendly and courteous customer service. Quick service. The only reason I did not go with a '10' is I felt the unnecessary items were mentioned I needed to do. Rebalance my tires after only 10K miles? Alignment at the same time? Transmission fluid exchange at 72K miles? The service rep was not pushy just suggested.

I called first thing in the morning to see how soon the dealership could get me in as my tire was continuously going flat x 4 days. The gentleman who answered the phone was very kind and seemed concerned and got me an appt. within an 1 hr from my call. The same gentleman (wish I knew his name) helped me while I was there and was very efficient and great at keeping me informed on what was going on with my car and how long it would take!! Overall...great experience this time around!!

My wife and I traveled all over Dallas looking for the best deal on a 2018 Toyota Corolla SE. We fell in love with the vehicle's performance and aesthetics after test driving at a Toyota dealership. We weren't willing to settle for any other vehicle, nor did we want to modify our budget or give up 0% APR/60 mos. financing. After several poor experiences at Toyota dealerships around the DFW Metroplex, we were discouraged in the car buying process. At one particular competing Toyota dealer, we were victims of a bait-and-switch that left my wife in tears. My wife discovered Toyota Atkinson South Dallas close to her workplace and gave Ricky Chavez a text. He promised to beat the best offer we got from competing dealerships. True to his word, Ricky gave us an unbeatable price on the car of our dreams. He was open, honest, friendly and congenial. He guided us through a lengthy onboarding process as first time buyers. He also gave us some insight into his personal and career journey, giving us a sense of ease with the whole process. He answered all our questions. He was never condescending or dismissive of our questions, comments and concerns. In the middle of our buying experience, we stopped by the Customer Lounge. Marcelo Aviles helped us navigate the automated kiosk. We hadn't seen this type of technology in any other Toyota dealership. However, our one qualm would have to be the financing conversation at the very end of the sales experience. We felt intense emotional pressure to pay for GAP insurance and warranty add-ons despite repeatedly pushing back. The type of imagery Mark Havens and his director were using to convince us, such as my wife totaling the car write out of the lot, on the purchase of these add-ons was distressing. It led to an hour of lost time and some difficult conversations among our family. We missed our crucial, mandatory evening prayers as a result. I understand the legality and practicality of these options, but the pitch has much room for improvement. All in all, I would recommend Toyota Atkinson South Dallas to any friends and family looking for the best buying experience with a Toyota vehicle. Most of the staff was friendly, open and transparent. Ricky Chavez in particular is a phenomenal car salesman to work with. Thank you for helping us secure our freedom on the road!

Service was prompt and friendly and facility was clean.

Harry Behringer did a great job at getting my truck in and out in a good timeframe. Have been using this dealership since 2003 with my first truck and now with my 2013. Thanks Harry