I purchased a CPO vehicle from Signature Ford. The process could not have been easier. No stress, no hassle, no pressure and the process was quick. Randy was great to deal with. My vehicle was ready when promised and immaculate. I highly recommend.
By chance I happened to get Bryan B. As my salesman. I couldn't have been happier with my service. Bryan kept me in the loop and informed the entire process. I was not very educated on the used car buying process but he made it easy. Personally I felt I kind of got to know who my salesperson was. I didn't feel like I was just another sale under his belt.
Bryan went above and beyond for me and I know he would do the same for others.
I can see why he was the best salesperson of the year 2 years in a row.
Randy Wise Buick is a great place to buy a used car and from my experience it is because of my salesperson.
Aaron Walton at the Fenton used car location made the buying process so simple and easy! He handled everything for me via phone and text and was able to have everything ready for me to sign and drive off the lot. He really takes into account customer service, speedy service, options you may want to look at, and more. I couldn’t have asked for a more smooth and pleasurable buying process. I would highly recommend him!
After a terrible experience with a different Chevy dealership, I was apprehensive to visit this one, but I'm so glad I did!!! I had a wonderful experience - this is what car-buying should be like. The team made the whole process easy, enjoyable and fast!
We are from Grand Rapids, and found the truck we wanted at Red Cedar Auto.
I called before we went down, and worked with Jamie through the process. The complete process went well, including using a credit union through them to finance truck. She did a awesome job to make this a good deal, thanks Jim
Good people! Went in to see the exact car that I wanted. Did a test drive immediately, loved the car. They did what they could to make sure that I would leave home with the car that I wanted. And I did just that! Everyone I came into contact with were friendly and professional. Thanks Nick
Simms Chevrolet once again shines with customer service.
by Malibu Owner from DealerRater.com
December 3, 2018
I recently had an issue with my late model Chevy. The dealership took me rite in, tentatively diagnosed the issue and keeping the car overnight fixed the problem. Courtesy rides home and pickup the next day and return to the dealership. Their customer waiting lounge is always very clean with many amenities like big screen TV, Desktop with computer and plenty of comfortable seats. Along with always stocked snacks and coffee/tea. They are very professional in diagnosing the problem and explaining the solution to it. No one looks forward to visiting the dentist or the auto dealership. But my visits to Simms Chevy have always left me with a smile on my face. Keep up the good work.
The staff at Simms Chevrolet are very friendly from top to bottom. They are professional and will do whatever it takes to help you make feel welcome and well informed with whatever vehicle you are looking at. No pressure sales rep making you uncomfortable.
I went in knowing kind of what I was wanting and Wyatt showed me three different car options and explained the difference of each one. I did a test drive of the one I wanted and then he made sure I got a great price. He is open and honest about realistic prices and it makes it easier to know what to expect before you test drive a car. This is my second time leasing and having Wyatt Earp as my agent. Thanks and see you in a few years!
Graff???s has always given great customer service and thorough, reliable repair service. Very trustworthy, very dependable. I also appreciate their shuttle service which is excellent and very accommodating to my work schedule. Thanks to Al Sanders and the staff st Graff???s!
Good buying experience. Sales staff had to drive for me because I was on crutches from a previous accident. No pressure to buy, but helpful during purchase. Easy to contact via e- mail, text, etc.
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