My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
I was shopping for a car that was listed and verified it was still listed. I went to go look and couldnt find it(was Sunday). I emailed asking about it as we wanted to buy it. I got a call monday saying it was sold friday but no ome bothered to take it down online. Very frustrating.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Recently I purchased a new Camaro from Adams Chevrolet. I had a wonderful experience at Adams Chevrolet from online inquiry to purchasing a new vehicle. Nick was very pleasant and helpful with getting my loan approved. It was such a pleasure to deal with Nick, Jesse, Herb and other staffs at Adams Chevrolet. It was the best car buying experience. Thank you.
Even though we haven???t worked out a deal yet this is by far the best dealer ship experience i???ve had. Greeted right from the front door and sat right down with the Sales Rep i was speaking to all day without an appointment! They are doing everything they can to find a good car for me and my expecting family! Thanks again to Leslie & Abdul!
I had an awsome experience at Miller Brothers Chevrolet in Ellicott City, compared to 3 other car dealers and online car shopping I visited. At MBC, no pressure to buy, friendly atmosphere, and understanding from Mr. Corky Franklin, Mr. Brad Witmer, Mr. Matt, and Mr. Mike Miller. I went in as a customer and left as a guess as Mr Corky had told me. He is right, I am going back again as a guess for the same car shopping experience. Thank you
Absolutely amazing customer service. I bought a car last month (and I love it) when I test drove it it had a flat, they replaced the valve stem. Fast forward a month and that tire is flat again. I took the car in, they saw me right away, patched the tire and ordered a new one. It arrived the next day, they put it on and it cost me nothing. I will be a customer for life.
My wife and I just took delivery of a 2017 Cruze. Our salesman Jay Coleman was the best. This was my wife's first new car and she doesn't make decisions quickly. Jay was patient and explained everything. She loves her Cruze. Thank you Jay for hanging in there, we really appreciate your time. GREAT EXPERIENCE.
We purchased (2) more vehicles for our business from Koons recently. They coordinated our van upfit with our outside vendor, and coordinated the paperwork to make for a seemless and expeditious buying process. Pricing was agressive and the Ben & Dave worked hard to get us the deal we needed.
regular oil change. test of battery suggested replacement. new battery at a fair price and all work completed in less time than estimated all good!
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