I contacted WH regarding a used vehicle I saw on Cars.com. They followed up (several times) with calls and offered to bring the vehicle to dealership closer to me. I haven’t received confirmation of this but when I get it, I will be impressed and grateful regardless if I buy a vehicle from them! They are persistent but impressive.
My experience was top notch right from the beginning. To having Amanda watch the 2 vehicles I was interested in while I was on vacation to Mike whomade the test drives and buying pain free to Ethanin finance. Just a great experience.
Had a great experience working with Lionel and Hartway Motors. Very nice facility with very personal employees and salesman. They made it very easy to purchase my truck even living over an hour away. I would recommend them to anyone!!
I just drove home in my new 2014 ram 1500. I'm very happy with everything! Rob worked his magic. And got me into the exact truck I was looking for. I'm deff going back when the time comes for another truck!
Worked with Lionel. As I had to travel about an hour to the dealership I greatly appreciated the fact that they would work with me to find a deal the allowed everyone to be satisfied. Lionel was available but did not apply the pressure tactics. Nice to feel like a customer and not a number or piece of meat. Will definitely look to Hartway in the future. Well done.
I had been causally searching for a new F-150 online and Basil popped up in my search. I fell in love with the 2015 Platinum F-150. Drove 315 miles (one way) to trade in my truck, which Joe gave me what I would have gotten if I had sold it privately. Kire is the man! He is the glue that kept the transition running smoothly. With the help of Amber and Rob, I would definitely recommend Basil to anyone and would come back!
My Trax was on a pull ahead list. The sales person had another Trax waiting for me to test drive with more features than the vehicle I had. I told him I was interested in another Trax. I was happy with the purchase and buying experience even though I was at the dealer for close to 4 hours. I was able to drive my new Trax home that day. That was exciting!
We knew what we wanted walking into the dealership. Our salesperson Mary Jayne got us the best deal possible & expedited the whole process. Great sales staff, great dealership. Would recommend them in a heartbeat.
Everyone from Ken, Mike and Brian were GREAT!!! Buying a vehicle there was amazing!!! STOP and see them, they even give $100 if someone refers you to the dealership. The 2018 Chevy Silverado is amazing too!!
From the moment we walked in the staff was welcoming and willing to answer any questions we had. We were greeted by a sales rep very quickly and he gave us a chance to test drive the car and gave us all the information we were looking for. Great experience overall.
Shelby was awesome she came in on her day off to deal with us. But the down fall was that it took 5 days to be able to even take the truck home. We looked at it Monday started the process. Went back Tuesday thinking we were leaving with the truck. But we didn't she also didn't have any paperwork ready so we spent most the time waiting for her to get the paperwork. Then we were suppose to go back Thursday to get the truck they cancelled last minute. We then went in Friday at the time we planned on. We sat there for a hour until we found out they weren't ready for us. Went back 3 hours later and finally a hour later we had the keys and walked away.
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