Best ever experience yet! My husband and I happened upon OC Autosource on our way out to dinner for my husbands 57th birthday...all the beautiful luxury cars caught his attention. We decided to stop and look around, we were casually greeted by one of the guys, because thats what the atmosphere feels like, like your one of the guys. Tony came and introduced himself, very down to earth and easy going, non pressuring, yet very attentive as he took his time to show us a couple of cars (Bently in comparison to the Ghost). We eventually saw a car we had been wanting for years (2012 CL63 AMG), at the right price with very low milage (awesome deal). I told him I need a little time to make my decision and with no pressure at all he said no problem. Tony held the car for me, which gave me time to do my research.
Whatever we needed Tony took care of it. I was and am still please with my whole process.
I would recommend anyone to shop at OC Autosoure for your next car.
Tony, Louis and the fellas are the Bomb!!
Juanita was great!!! She was very personable and extremely sweet. The process was very smooth and fast! I’ve already referred three of my friends. I drove from Santa Monica to Santa Ana, and I would do it again!!!! Thank you Juanita!!! I love my Dodge Journey!!!!
I went to go check out a car at this dealership the other day and there was nobody to help me out or even greet me. I had a few questions but I figured the business was occupied with bigger and better things to do than help a prospective customer. Oh well :)
by Richard L Webb Jr from Rancho Santa Margaita, California
January 27, 2018
A great experience. Purchased a new Chevrolet Suburban Premier and it was loaded! Gene at Connell Chevrolet was awesome! Did not need a Sales Manager to close the deal nor a Finance Manager to sign the deal. Gene did it all! We were a Ford family (purchased an Expedition, 2 Edge's and an Escape in the past seven (7) years), but we have now seen the best of GM and will never go back!
The buying process was relatively easy with the no-haggle method. While I was hoping to get a little discount, the quality of the pre-owned cars they sell seem to be outstanding (time will tell) since the cars looked like they came out of the showroom. One of the reasons I didn't give them 5 stars is they should have at least dusted the car I bought (it was black so you can see the dust rather easily) and made some little effort gluing the plastic on the front grill where there was a really slight crack that's hardly noticeable. They could have also showed/highlighted the features of the car. Their sales staff are vey knowledgeable of the cars, though. I wasn't really looking to buy an Acura ILX but after the test drive, I think it is a good value for the price Auto Republic was selling it. Thanks.
Arlene was excellent! She was extremely professional in all aspects. The dealership was impeccable and the customer service was top notch. Arlene went above and beyond in every aspect of the car buying process! I highly recommend HB Dodge!
We needed to use a credit union to finance the car and because we are educators it had to be a specific one, this dealership was super helpful with all aspects of the buying process. They went out and actually pointed out all the flaws with the car to be sure we saw them and knew what we were getting (just cosmetics, but still...) Nice honest experience. I do recommend them if they happen to have what you are looking for, they are up front and easy to work with.
by central valley guy from central valley area, Ca.
August 4, 2018
I am impressed with personalized response of sales team. I am looking for a particular used car and have not yet found the right one. I can only speak for the initial follow up response which is prompt and courteous. The only negative is the unnecessary sales emails that have nothing to do with my search. I also could not rate 4 of 5 areas due to above mentioned reasons, but a 5 star to date
Brian Lax was able to make buying a new Chevy Volt a very easy process. He had the car prepped, ready for a test drive, and most of the details worked out in advance. Typically dealing with car salesmen is enough to give anybody nightmares for days but Brian took these fears away and we love our new hybrid ride!
Everyone is friendly and knowledgeable, they are super attentive
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