I've purchased several new cars before and I didn't get the excellent service that I received here. I got the suv of my dreams and I didn't have to settle for something else. I would recommend anyone. You also have a nice selection of cars to choose from. C. Arroyo
I have been buying cars for a very long time. I have dealt with many stereotypical car guys and I have never met a sales professional like Chris Anderson! Why this guy isn’t in management somewhere I don’t know!
A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!
It was a great experience! Would recommend absolutely to others! Although I didn’t purchase my vehicle from this dealership, the prices were extremely fair and the people kind. I only didn’t buy the car from here because I was too far away and I didn’t get a chance to test drive the vehicle that I wanted.
CarLotz sold me a 2015 Honda Civic. Jarratt, the salesman, was straightforward, knowledgeable, and provided great service. The car itself is clean and in good condition. No pressure sales tactics or shady negotiating. It was a great buying experience.
Matt made this cross country purchase smooth and effortless!!! The transaction was so much easier than I had thought it was going to be. To buy a car in Virginia while residing in California...smooth process!!!! Daughter was so surprised!!!!!
I love everything about this dealership. They are the gold standard for all Volvo Service teams. I purchased my car from another dealer, but will not take it back there ever, having worked with Volvo of Richmond. The service professionals keep you informed of the nature, expense and timing of the appointment. The shuttle team is punctual and personable, and the car comes back in great shape. Kudos all around. Special note that the dealership sent an email overview of the condition of the car, followed by an email and phone call post service. Great team.
I've used Heritage Chevrolet as my only point of service since I purchased my 2008 Silverado in 2007 and my Wife's 2008 Tahoe, in 2008. Donnie and Jesse have always treated me and my issues very well. When I call they know who I am and they treat me as though I'm their only customer. They represent You and Heritage very well.
Special thanks to Mo and especially Ryan at priority in Petersburg. They did a great job helping my son purchase his first car. We will be sending everyone your way.
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