Shaun Little and Erick Douglas were great sales people to work with. They were respectful, honest and trustworthy which is why I went out of town because they earned my business. Have already recommended to others and will continue to do so. Great deal on my trade and the used truck I purchased.
Shaun Little and Erick Douglas were great sales people to work with and earned my business because of their respectfulness towards me, their honesty and how they were willing to deal. Great experience at Heritage.
I dont usually stop past this heritage location but was blow away by the great service and attentiveness from Ms.Vivian. I came in befuddled after having some tire troubles, at which time she assurred me she would do her best to help. Im not one for car jargon but was happy to have the prices and more explained clearly and concisely. Thanks again !!
I had my oil changed and wipers serviced. The replacement piece for the wipers had to be ordered. The waiting time was longer than expected. Overall the service was good. Pleasant waiting room with tv and coffee.
A little oil change and tire rotation almost turned into a bad accident. After leaving the dealer i heard a little noise coming from the front drivers side. As soon as i had an opportunity i pulled over and every bolt on the front tire was loose. I was able to get the lug wrench from the trunk and tighten just enough to get back to the dealer. I was lucky i pulled over in time avoiding a disaster and a nice lawsuit if something worse happened. I know this is not everyone, but they need a quality check to avoid mishaps.
My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
Loved my sales rep. Most pressure you big time to buy. She did not. She answered all my questions, but did not make me feel like I had to buy the car or else as every other dealer I visited did. For that was the main reason I purchased my car there, and I would go back in a heartbeat to get another car in the future.
This was my first time at Criswell and my first Chevy! Anthony was the type of salesman you want to deal with. knowledgeable, friendly and not pushy. He listened to me about what I wanted and went out of his ways to get it.
Worth the 1050 mile drive to make a trade and buy from them
by bigdelta from DealerRater.com
December 2, 2018
After searching all the dealer in my area concerning trading my C7 and purchasing the Cruze diesel,I contacted Criswell 1050 miles away. They beat all the dealers in my state by over $1000. Well worth to 1050 mile drive each way to make the deal. My salesman,Anthony Vattuone,made the experience seamless and could not have been more accommodating. I have recommended him AND the dealership on forums for anyone make a trade or buying outright. I had the best buying experience in decades with them and I will do so again.
Chevy Bolt: Excellent customer service and a good price
by MacDonalds from DealerRater.com
November 3, 2018
This was our first time buying a car from Criswell Chevrolet. We came solely to evaluate the Bolt and the last thing we wanted or needed was a ???Salesman???. Anthony was just the kind of help we needed. He listened to us and helped us do what we needed to do. Anthony is very knowledgeable. We decided that the Bolt was just what we wanted after Anthony patiently answered all our questions.
My parents have purchased a few vehicles from Criswell in Gaithersburg. This was my first experience with them and I was very impressed. Troy and Dan were a pleasure to deal with. Very professional, knowledgeable and informative. I was in and out with a new truck in just under 2 hours. Highly Recommended.
I was thinking of buying a vehicle and the first name to come to mind was Kevin Szot. My wife and I have purchased 4 cars from Crisswell and have also referred a couple friends. Kevin assisted us on our first 3 purchases and placed us with a sales agent Mike on our last transaction. Kevin also sent someone to assist me when my car was broke down which I???ve never forgotten. I???ve purchases my last couple vehicles from the auction but whenever I start looking I always check the inventory at Crisswell in case they have something in their inventory. I would not hesitate to call Kevin.
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