Was just out and about checking into Subaru after reading consumer reports, Steven greeted me and was a big help in me deciding what I want to do. He answered all my questions and was not pushy like so many other sales man. I haven't decided what to buy just yet, but when I'm ready I'll be buying from Steven at Bill Bryan Subaru.
Outstanding service from Dana at the service counter,very receptive to me as a customer,great smile and full of energy.She is a asset to your dealership. Ed was the tech that serviced my infotainment system.He also treated me like I was important to him and spent endless times to get it working. he to is a asset to your dealership. At every turn he and Dana kept me updated on the progress. After there hard work and dedication to customers ,The work was over,the car was fixed,and another customer is satisfied!!!! Thank you John&Toni Collier, American by birth,a customer by choice.
This was my first time buying a vehicle from a dealership and I have to say I had an amazing experience! My sales consultant was Chaz McCord, he was very honest and polite and extremely helpful with this whole process I drove off in the 2017 Chevy equinox the next day after coming by to look at it!!! I will most defiantly recommend George Nahas Chevrolet to all of my friends and family!!!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Already have recommended to a friend who also bought and was very happy with his experience at George Nahas Chevrolet. My experience was good; Anthony Stultz is a knowledgeable salesperson who is concerned about his customers and their needs.
I can not say enough great things about this dealership and its staff. The whole buying process was curteous, polite and the way car buying should be. No pressure straight forward and a pleasant experience. From my first initial internet emails answered quickly by Halston Schaffer and then the great treatment from salesman Chaz McCord I can not say thanks for such an easy and painless transaction. My past dealer experiences were no where near this genuine. Thanks again and will definetly be telling everyone looking for a vehicle to stop here first.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
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