Second time leasing an Acadia Denali from Moore GMC. Buying process was easy and pricing is right on the mark...Dealership is a bit of a throw back with the warmth of a family run business mixed with today's high tech world. Dealership staff is very friendly and knowledgeable. I had a another enjoyable and smooth buying experience dealing with Jolene and Kendra on the business side, Dave in sales and Charlie in service. They truly take the stress out of the buying a new vehicle.
With Elizabeth's help, I had found the car I was after. Then roadblocks came up, including my not being able to reach my wife who was out of the country on business, and a last-minute medical issue. Weeks later, after the dust settled I contacted Elizabeth and found that the car was (not surprisingly) no longer available. She then did an exhaustive search and found the exact replacement, even the same color! I highly recommend Elizabeth and Kelly.
I must say I was VERY impressed with receiving such a fast response to my inquiry. The sales manager pleasantly responded, even though it was after hours and on a Sunday no less! He answered all of my questions. Dan
Brought truck in and was told it was “software update” though it seemed more involved. Truck is brand new and is malfunctioning as it was prior to service appt. and this is only a week after it went in. Dont have time to have truck tied up at dealership. Staff was nice and facility was clean.
I had located 3 very similar vehicles located at 3 dealerships in three states. Although everyone was pleasant they seemed focused more on getting me to go their dealership versus attempting to remotely sell me the truck.
Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.
From the moment I walked in the door the service was professional and friendly. I worked with Joe Pellegrini who went above and beyond to find the perfect truck for me. From start to finish he kept in constant contact with me and updated me every day on his progress and selections he had found. No need to shop around because Joe can get it done!
I needed to downsize my vehicle. I checked on line a found a certified vehicle which appeared to meet my needs. I visited the dealership, viewed the vehicle ,talked terms and 20 minutes later the deal was done. A great experience. Having bought over a half dozen vehicles and having them serviced at the dealership I was confident in my choice. A cordial and helpful staff .
Everyone at McLaughlin was so helpful and nice the entire time. From Doreen in sales to Keith in finance to Dan Adams; it was a flawless experience. I decided to order a new 2019 and they kept me updated along the way. Did my finance over the phone with them so all I had to do was come in and sign the purchase agreement and I was out the door. No one pressures you here and offers guidance when asked. I???ve always had ???okay??? experiences at dealerships but this completely surpassed my expectations. I can confidently say that I will be back for my next one and will continue to recommend them!
Thanks Bill! These guys in Brockton are great! I was running behind the morning of my scheduled appointment but was greeted with a smile and a hearty breakfast - love the diner! Had me back on the road and track of my day - thanks again!
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