I can only speak of my experience at Gordon Chevrolet at the Service Department. Coming from a family of mechanics and being a wife of a mechanic us women know how sceptical we are about dealerships fixing our vehicles and over pricing things or taking advantage of a woman. When I first came into Gordon Chevrolet for service on my Chevy Cruze I had that mind set. When I got to the counter I spoke with a service representative his name was Bradley Pouliot, Brad #1 for short (lol). He introduced himself and ask how could he help me. I told him my story about my car and what it was doing and also told him nothing was going to be done without consulting me in turn I would talk to the husband. He said that was perfectly fine and that is what he was going to recommend anyway. At that point I was a little shocked, not what I expected from a dealership. So they checked out my car and he came back to let me know the results. He told me that it was my dicision and if I felt like I need to get a second opinion that I was welcome to do so, the important thing was that I need to have a safe and dependable vehicle, and that only I could make the right choice. He have me other options let me know If I took those options what needed to be done along with a diagnostic to take with me. I called my husband and told him everything in which he confirmed was the truth so he was surprised the price was as low as it was. You seen my husband already checked the car before I went which he didn't tell me and if he had the free time could have done it himself. So I decided right then I would only bring my vehicles to Brad at Gordon Chevrolet. It was because he was a down to earth people person that showed he cared about the customer more than anything and understood if you didn't have a lot of money at the time explained what was the most important to fix first. He out himself in your shoes. That day my car couldn't be fixed I had to go to work and I was stressing out but Brad say me down and said I didn't have to worry because he had a rental ready and waiting for me to use until my car was fix. I said I can't afford it . He said don't worry you are still under warranty this is on us. I asked how much the rental would normally cost (this has been a whole ago) I think he said It was $25 or $35 a day. Which to me that was cheap if you were to go to a rental company I do believe they charge more. I have been a customer ever since because no matter how little the problem like a valve stem cap missing you tell him about it and he will make it right. I'm glad Gordon Chevrolet has people like Brad with family values and that is what makes a company real people that can listen and put themselves in your shoes. Thank you Brad and Gordon Chevrolet
2019 Chevrolet Tahoe LS Review
excelente manejo
by meregildo from fl
April 30, 2019
5
el manejo de mi nuevo 2019 tahoe es excelente, es rapido, potente, seguro, espacioso, economico en combustible, y muy buen " Good Looking. Estoy super contento con este nuevo vehiculo
Returning customer of Gordon Chevrolet.purchased numerous vehicles over the past 30 plus years... outstanding customer service in all areas. Although I haven't purchased a vehicle in a number of years, I still take my vehicles there for service. Everyone is always friendly and helpful. As many people as they deal with, it's really impressive when they greet you by name and with a smile. Most recently I have been dealing with Brad Pouliot....very friendly, knowledgeable and personable person. No matter how busy they are, he always finds a way to work my vehicle in to the schedule. He's my "go to" person in the service department...Outstanding dealership and employees
by Renfred Zepp from 624 Morgan St. Orange Park, FL
November 5, 2018
4.8 (378 reviews)
Kevin got me in on the day of my appointment and the car was ready in 2 days- with a new transaxle, drive axle, and 3 new engine mounts. Good troubleshooting and work. Only one complaint and that is the oily marks on the alloy front wheels. Thanks for the military discount. Will always recommend Gordon Chevy.
2019 Chevrolet Tahoe LT Review
Great vehicle to have
by No name from Hot Springs, Arkansas
April 29, 2019
5
This was the vehicle for us to buy it is great my wife and I love it and we will tell all the people we know to go test drive one
The sales person was very courteous, patient, and kind. He explained to me what I qualified for and the reason for non approval at that time, even the people I spoke with on the phone were very kind and sweet spoken. If another vehicle comes in my range I would return and do business with Gordon Chevrolet.
Every visit to Gordon Chevrolet has been a good one. The staff in the service department goes out of their way to make sure your experience is pleasurable and conducted in a very timely manner.
2019 Chevrolet Tahoe LS Review
Nicest Car I Have Purchased
by drtrwill from Las Vegas, NV
April 17, 2019
4
After driving a Silverado and Camaro, this car seems to be the best constructed and designed. Plenty of leg room in the front two rows of seats, not so much in the 3rd row. Not much storage area in the rear - could be better. Design is user friendly and everything the driver needs is within reach. Stick with the lower types such as LS and LT, the premium is more name then value. The lower modules have almost the same things for less price. Overall, a great vehicle.
GREAT SALESMAN .......ALMOST 'DONE IN' BY A MANAGER
by Firefem from DealerRater.com
December 3, 2018
4.9 (3287 reviews)
After sending an email to Nimnicht Chevrolet I was contacted by Mike Gantt, a salesman there. I went in without an appointment, and Mike proceeded to show me the car and take it for a test drive. The car, a 2013 Mazda CX-5 was in pristine condition, and for me, it was love at first sight. During the test drive Mike proved to be very knowledgeable about the car, even though it wasn't a Chevy. I had done considerable online research on that particular make, model and year and had a firm idea of what a fair price should be and how much I would be willing to pay. However, the paperwork affixed to the car's window did not have the car's cost. Once we were in the office, Mike was joined by a Manager "because only a manager could determine/discuss price". Mike, literally, took a back seat while the Mgr. and I began a back and forth discussion during which I made it clear that I was not going to purchase the car during that visit, but rather, would go home and do a bit more research on cars at other dealerships, Eventually, I was given an Out the Door price of $15000, pending other approvals by management. . (Out the Door includes all taxes titles and fees.) With the Manager's assurance that the $15000 price was firm, I went home. After 2 hours of research and calls to other dealerships, I confirmed that the $15K price was more than fair. That same day, I called to say I was coming back to purchase the car, and was told that the Mgr. had made a "mistake", and the cost would now be $16K. Needless to say, I did not buy a car that day. Next day I was called by yet another mgr. who, when told about the previous day's "price hike", said he'd look into it. Mike also called to offer an apology and attempt to have the price reduced. In the end, 3 days later, I did buy the car for.... $15750. This was still a great price, especially when looking at the comps from other dealers. However, I feel that Nimnicht should have honored their initial offer to me despite THEIR manager's "mistake". After all, that price was determined by Nimnicht's employee, not me. However, Mike Gantt and his transparency and concern throughout were noteworthy and appreciated. And only because of his professionalism I recommend Nimnicht with the caveat: do your homework BEFORE going into the showroom and hope that the dealership shows just a bit more integrity going forward.
From the moment we walked into Nimnicht Chevrolet until we drove home in our brand new Chevrolet Corvette Grand Sport was an exciting experience. Don Sanders worked with us tirelessly and answered every "silly" question I had. Don treated us like old friends and took extra time to explain everything to us. He even helped set up My Chevrolet and OnStar apps on our phones. His patience was impressive and he rates 5 stars all by himself! He kept us apprised of the status of our car from the moment we ordered it until he called to tell us it had been delivered. When we got there, Don was personally cleaning the car to make sure it was perfect. Everyone we met at Nimnicht was exceptional from Mike St Cyr to Scott Garman to Tiffany Wilson to Major Lazarusy. Vickie (I am sorry I don't have her last name) who handled the financial end of the transaction was awesome and took the time to explain line by line the charges for the Vette. We can see why Nimnicht Chevrolet is #1 because everyone we met gave 110%. We will be back for future automobile/truck needs.
Hello, I went to Nimnicht Chevy when I needed a Truck about a month ago. I bought my Chevy Cruze from Nimnicht 5 years ago and was very happy with their hospitality and courteous deal making. I have bought many vehicles from Nimnicht over the years and have brought my family to get in on the deals. All the Dealership vehicles have been very clean and detailed every time and has never disappointed me. Lou (short for Louise) was the best sales person I have had the pleasure in meeting. She has a great personality and did not push me into a sale. She has that bubbly personality that me and my wife fell in love with. She deserved the commissions from our sales hands down. She knew about the vehicles she was showing me and my wife down to the finest details. She did not lose her attention at anytime she was taking care of us when we arrived at car lot. I just brought my Daughter and her fiancee to the Dealership today and she stayed with them all day from morning to tonight getting them in 2 (count them) 2016 vehicles. She went above and beyond with these deals and did not waiver her attention to anyone. I will definitely be back to Nimnicht to see her if I need another great deal in the future. I told her to keep me in mind because when I need a vehicle I know where I will be going and to see a great sales person. Thanks Tim Admire
2012 Chevrolet Equinox 1LT Review
Excellent vehicle
by Foster from St Louis
April 30, 2019
5
This car pretty much has everything, more than I have ever had on a car.
Plenty of leg room, ample cargo space, love the white diamond pearl paint and the chrome wheels
I was referred to Craig Powell from several of my family members. Majority of my family members bought there cars through Craig. My car broke down and I needed a car like yesterday. With a credit score of 559 I Was turned down by 3 different dealerships. Was prepared to go to Drivetime or a buy here pay here. My cousin said before you do that try Craig Powell. If he can???t get you in a car you might as well go to Mott???s (buy here pay here). Call him close to 1:00 and was approved for a 2018 Chevy Cruze by 5:00. Went to Nimnicht the next day. Awesome experience from beginning to end. Craig is honest and professional. He explained everything every step of the way.
2019 Chevrolet Suburban LT Review
Exellent SUV best i onwned ever before exelent
by Jose S from Miami
May 15, 2019
5
Exellent SUV, amaisin , never drive a car like this , confortable , smooth, ,I am in love with my Chevrolet Suburban , tegnolgy, car play
Awsome
We have dealt with Nimnicht Chevrolet for several years now. We always have a great experience! Our salesman Don Sanders is AWESOME! He always goes over and beyond to make sure we are pleased with our vehicles. We just purchased a new Silverado truck a week ago,and we are very pleased with how we were treated by Don Sanders,and Nimnicht! We have purchased several vehicles from Nimnicht,and our family members also purchase all of their vehicles from Nimnicht. When you are treated so great,why go anywhere else?? 😊 We plan on purchasing another vehicle soon. If you want great service, go to Nimnicht,and ask for Don Sanders!! You won't regret it!
2019 Chevrolet Suburban LT Review
Second suburban I’ve owned
by Brown Funeral Home Fulton from Fulton,New York
May 11, 2019
5
Great vehicle for comfort and extra safety features. Very good mileage for the size and weight of the vehicle. Combined comfort of a car and utility of a truck.
I was in the market for a new car for work. I was happy to see that Ray Burnam was still a sales rep at Nimnicht. I had already picked out the car online (had Vin and Stock Number with me) that I was interested in. To my surprise when I showed up Ray already had the car pulled and waiting for me to test drive. (Love the live chat online function on the website as I let the representative know the VIN# number and asked for Ray.) Overall another Great Experience!! Ray is truly an asset to your organization! To be honest, I would recruit him as a sales rep, however I work in the entertainment industry (video Games) and he is obviously well placed in his current role with Nimnicht as he was my sales rep 2 years ago. He called to follow up with me today and see how I liked the new car and followed up on my service scheduled for Saturday on my other vehicle. I love my new 2016' Malibu Limited!! #AppleCarPlayForTheWin - This vehicle just made running my business and traveling so much more efficient as well as safe as I can now respond to text messages hands free! Please be sure to let Ray know how happy I am with the car and how impressed I was yet again with his Outstanding Service, Knowledge and Patience!
2017 Chevrolet Tahoe LT Review
Chevy is the best vehicle I ever owned!
by Debra from DC
January 12, 2019
5
The Tahoe meets all of my needs! First off, it is reliable!! It is also a great value as it retains such a great resale value throughout it’s lifetime. It is the best fit for my tall body type. It’s comfortable for the whole family! It’s versatile for commuting or road trips or towing camper or boats! This Tahoe can be used for everything and trusted to do its job!!
Having researched my family???s next vehicle, I emailed several dealerships, and Nimnicht Chevrolet responded quickly. Driving out of state, Mike Gantt met my family in the lot with a great used 2015 Honda Pilot ready to go. Mike allowed me to openly drive the Pilot as I wished and never pressured me with any tacky sales pitches. Long story short, my husband and I purchased the Pilot that night. Why? Because Mike doesn???t ???sell??? you a car. He???s a genuinely nice guy you get to buy a car from. Mike literally did everything he could that night to support us through the car buying experience. My husband and I have never experienced such a commitment to excellence from a car dealership before. Every employee was knowledgeable, friendly, and efficient. We were treated not as customers, but people. It was refreshing and appreciated. If we ever purchase or finance another vehicle, it will be from Mike Gantt, and hopefully at Nimnicht Chevrolet.
2019 Chevrolet Camaro 1LT Review
2019 Chevy Camaro 2SS
by KAE from Ann Arbor, MI
May 1, 2019
5
This car isn't for the faint of heart, there is a lot of power in this v8 455hp engine. The interior design is a little tight, but conforms to the body while keeping everything within easy reach. The leather interior and workmanship is fantastic, the stitching in the seats, dash and steering wheel help give the car a more custom feel. There are a lot of gadgets to play with inside the 2SS from the infotainment system to the interior lighting and even a rearview mirror/camera (not to be confused with the reverse camera).
While I have read many complaints about the exterior design, that was actually one of the draws for me. I like the new grill design as well as the new tail lights and the many options available to help customize the exterior to your very own desires.
Handling is great, the car is very responsive. There are multiple mode choices for driving, each changes the handling in specific ways, so you can choose which is the right fit for your current driving needs (regular Tour mode driving, Sport mode, Track mode and Ice/Snow mode). The clutch and gas are smooth and changing gears is a breeze. The toughest thing to do is keep your MPHs down, this car just wants to go.
I did my research before I ordered. I also took test drives to get a feel for it. I am nearing my first full month with this Camaro 2SS and it is everything I thought it should be and more. It has exceeded my expectations and I'm still grinning each time I get behind the wheel and start up the engine to hear it purr.
Came into the dealership after numerous conversations with Karen Keen in search of the perfect Malibu. After touring the lot and looking at all the cars they had available, we settled on a Silver Ice 2016 LT that is wonderful. The car rides like a dream and the 1.5L Turbo 4 cyl engine is surprisingly peppy in that car. Easily getting 35mpg! The technology is amazing! Got a great deal on the lease. Traded in (sniff-sniff...i loved that car) my 2011 Cruze LTZ (RS). Someone got them a great car as it was gone in 2 days.
Purchased new 2016 Equinox LTZ, with a trade in of a 2013 Equinox LT. This dealership makes you proud to be an American! This is how our country should work...Professional, Competitive, total commitment to servicing the customer in every detail. We started with Kirstin Ries, then worked with Josh Angenent, and finished the paperwork with Mike. All deserve the highest of compliments. We'll be back. Steve & Heather
2017 Chevrolet Tahoe Premier Review
My dream SUV
by LT from Round Rock,TX
January 10, 2019
5
It’s spacious and beautifully designed. My children love the rear entertainment system. The drive is smooth and quiet. I have no regrets in making my purchase.
Very good communication through phone/texts/emails. We shopped blindly online through several dealerships. We did extensive research. When we finally chose the dealership to deal with, it was Nimnicht! All of our questions were answered. There was no pressure to purchase, just helpful guidance. We were amble to do much of the "paperwork" over the computer. We wanted to minimize our time on the car lot and in the office. They met all our needs and requests. We look forward to dealing with them for many years to come. If we had just one negative, it would be that the second we parked (to finish our in person paperwork), we weren't even out of the car, and 2 salesmen were already approaching us. That's the reason we shopped on line, to avoid that. Overall the experience was wonderful for us.
2018 Chevrolet Tahoe LS Review
The car is very comfortable.
by Barbara from Cicero
April 17, 2019
5
This car met all our expectations very comfortable vehicle. The ride is very quiet and feels like you are floating .The captain chairs are very comfortable and there is alot of trunk room.
Tyler Baker did such a great job showing and answering all our questions about the CC Executive that my wife and I decided to buy the car. Her professionalism and customer service was second to none. We were also impressed with the service and professionalism from Kevin, Tom and Woody. The team at the Orange Park Volkswagen is a top notch and I would recommend it to anybody that wants to buy a Volkswagen.
2003 Chevrolet Silverado 1500 LS Extended Cab Review
Absolutely love this truck
by Chris91ken from Ocilla, GA
April 10, 2019
5
I have owned my Z71 for over three years now. So far it has been the most reliable vehicle I’ve ever owned. Definitely a Chevy man from now on.
Went to Nimnicht to look for a new truck. I bought my equinox there and have been using their service department for all my cars for years (best service department in Jacksonville). Don Sanders was our sales rep He has sold cars here for years and is not a pushy salesman. He listened to what we wanted in a new truck (options) then showed us what he had in new Colarados on the lot, none had what we were looking for. Don said before you go we have two used 2015 trucks in used cars that are equipped like you want. Sure enought he has a GMC Canyon with less than 7000 mile that was exactly what we wanted. Don made this the best car buying experience we have ever had! Get to keep my service department and meet Mr Don Sanders I am one happy camper!
2016 Chevrolet Silverado 1500 1LT Review
Satisfied customer
by Addamk1 from Souderton, PA
February 26, 2019
5
Life long Chevy owner and they still are delivering. I’ve owned over 15 Chevy vehicles in my life and they continue to impress. Great power, the interior is well laid out and comfortable.
i went in looking for a low mileage used car. Didn't find exactly what I was looking for but the General Manager (Tony Larizza) asked me what type of vehicle I would prefer and what was my budget. He asked what options I would like, what color I would prefer. The next day he had located a vehicle that would be a perfect fit. Within the week the car was at the dealership and I went in for a test drive. Took my vehicle home the same day. Very professional dealership! I would highly recommend!
2017 Chevrolet Cruze LS Review
Ive had it just 3 weeks and i really like it
by Cruze47 from Findlay,ohio
April 28, 2019
5
Roomie and drives great.great gas mileage.handles good on highway.nice interior.good stereo system.I like the back up camera.really good heater.I'm really satisfied.I like the bucket seats and fog lights are really nice.
If you go to Nimnicht shopping for a new vehicle, You'd be doing yourself an injustice if you don't check in with Don Sanders. We just purchased a 2017 Silverado Saturday and last year we picked up a cute Z-71 Colorado for my bride. Great dealership great service and great sales staff. I'm sure there are other sales people that do a great job but why fix what isn't broken, but if you want plain and honest conversation about a vehicle you're interested in you gotta see Don!!
2017 Chevrolet Tahoe LT Review
Best SUV I’ve ever owned.
by JimH from Tampa Florida
December 31, 2018
5
The rugged versatility of the Tahoe and Suburban is well known. This is my second Tahoe and I have had two Suburbans and one Yukon Denali xl. All basically similar and all are great vehicles. I towed boats , trailers etc and have had no issues at all. GM consistently delivers with these full size very capable vehicles.
James was very helpful and pleasant to me will be purchasing my next car from him not ready at this time but it was quite pleasant experience thanks nissan
2002 Chevrolet Tahoe LT Review
Quiet, comfortable spacious SUV
by LizG from Chico, CA
September 21, 2018
5
This car served my family well. It pulled our boat, transported our son’s team
to basketball games, and provided comfort and reliability on family trips.
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