Brandon was patient, thorough, informative, personable, and not pushy at all throughout my entire buying process. Not for one minute did I feel pressured into upgrading this or that until I had made my decision on an item. He brought joy and personality to the information he presented me with so that I was able to make the most informed and knowledgeable decision in a vehicle that I could have possibly made. All the staff were genuinely excited for my purchase and what it meant for me and reinforced that if I had any issues, questions, or concerns that I could contact them at any time.
Great family car!
by Ang7997 from Blue Grass
November 17, 2018
We love this car for our family! Lots of run!! My son loves all the cup holders and the DVD player!! I love how it handles in the snow!
Went over and above expectations and thankful it was such a pleasant experience leaving us overjoyed with our decision. Thank You!
Nice crossover vehicle
by Lmc924 from Michigan
December 7, 2018
I like this truck a lot...the ride is excellent, and it handles like a dream...i wish it would accelerate a little faster, and it slides quite a bit in slippery snow conditions...it gets through deep snow great though...overall its an awesome choice...great family vehicle
The best auto buying experience I have had in forty years of purchasing cars. Very fast, very upfront about pricing, and to the point. Very painless.
Will never buy a Chevy Colorado again!
by Boughtapieceofcrap from Kansas City, KS
December 18, 2018
I will never buy again, nor do I recommend it to anyone. My remote start will not heat up the truck sufficiently. After complaining about the defroster not getting hot, I was told it takes 40 min for that to happen. So if you live anywhere where the temp gets below 32 this piece of junk will not defrost or thaw out! Only buy if you can store in garage!
I am astounded with the Merit Service Department . Our Equinox is now 2 years old. This is our 2nd Equinox from Merit. I didn't think I would go back for Service but my Equinox says "let's go back to Merit for Service, I like it there!". After my last Service, I called Brock about a mistake made with an adding machine and he took care of it with no hesitation.
Runs like a van, does what I need
by btrocket from napa, ca
December 16, 2018
Looking for MPG went for the V6, I know it isn't a race car but some more umf would be good, haven't tried towing yet.
I started shopping for a new Silverado pickup equipped with the new High Desert package in mid April. After having had a less that positive experience shopping at my local Chevy dealer I ended up giving Merit Chevrolet a shot, and I'm very glad I did. From my initial visit when I first started to gather some information on choosing the right truck to taking delivery last week of our factory ordered truck I left impressed and completely satisfied after every visit. Jason Wolske, our salesman was outstanding in his efforts to help us. I had a lot of questions in purchasing a new truck and in addition to dealing with Jason I also dealt with Ron Hogan, Chad Dubois, and Shane Axel. Every one of them took the time to answer all of my questions and offered great advice in choosing the right truck for our needs. When it came time to finalize our deal Glen Orehorsky did a great job of helping us with the financing. We would highly recommend Merit Chevrolet to anyone who is shopping for a new Chevy. Chris Rinkel has put together an outstanding team of employees who really know how to treat their customers with respect and put your trust in.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
I would recommend Adam - he explained everything clearly and answered all questions.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
I was very impressed with both our salesperson Diane and the finance person Jason. I would definitely want to work with them again. They were respectful of my time and seemed very genuine, not fake like I've experienced in the past.
by sjilly93 from Mansfield, TX
November 29, 2018
Drives like a luxury vehicle, not a truck. Very comfortable ride & super dependable. The features are great and it is a beautiful SUV. Would definitely recommend!
My daughter's 2013 Chevy Malibu started leaking light pink liquid on the ground the Friday before the car was brought into Merit (9/19). Neither my daughter nor I are mechanics, plus the fact I'm single, so having Jeff Michaelson available to consult by phone helps out immensely. I called Jeff on Friday and he said the car should be looked at, so Jeff got me in the following Monday. Brought it in and it turned out to having to replace the water pump along with (2) transmission cooler lines. As soon as the mechanics figured out what it was, Jeff called me. He let me know right away that the water pump would be taken care of under the power train warranty (I think that's what it was called.) We would have to pay for the transmission cooler lines and Jeff always gives me an approximate price so I'm not hit when I pick up the car. I gave him the OK to go ahead and it was fixed that day. I am the one who brings the 3 Chevy's in for repair/maintenance since I work so close to Merit. On a side note, my son's Impala was being worked on in the body shop that day, so I had a rental. I always have my manual in the car with me so I can tell when certain code signs come on so I know what's wrong. The rental car didn't have one that I could see, so simply called Jeff to ask what that was. I had accidentally hit the cruise control button on the steering wheel. (I don't use cruise control that much). My being able to call him for simple things like this add to the service he provides and why I ask for him each time I go there ... another plus for the service department at Merit having someone like Jeff to work with.
by 25thEdition from Freeport, IL
November 24, 2018
The 2016 Chevy Impala LTZ looks and rides as if it is fresh out the box. I purchased this car as a certified, preowned vehicle, with only 1 previous owner. It is fully loaded. It is FWD, but has power, so you won’t get left behind. However, it looks like a luxury vehicle and has the ability to drive like one as well. I love this car! With the lane departure warning system and other safety features, I will feel safe passing this car to on to my son once he graduates high school!
Clean, Friendly. Perfect. The best experience I have ever had! Highly recommend!
by AngelaM from Virginia Beach, VA
December 29, 2018
We own a Pilot too and there is not comparison on trunk space, rear visibility, and comfort. The Tahoe is big on the outside and small and uncomfortable in the inside. The third row seats are horrible low, not space for legs, and hard. There is not way to fit 3 suitcases in the back and maybe not even a big suitcase. We barely fit only 2 carry on suitcases on our family trip. You pretty much feel claustrophobic in the third row. I can’t say enough about how poorly designed the 2019 Tahoe 7 seater is. The old 2011 pilot we have is 150 times better, spacious, comfortable, and all the good things a SUV should be. Truly disappointed!
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
Bought this truck new. It only has 60,000 miles in 7 years. Everything works fine except for the DEF system for the diesel engine. It's been in shop 4 times for DEF sensors and each time cost me around $500 to $900 dollars to get it fixed. I will not drive too far from home because never know when the sensors will break. Never buy another chevrolet diesel.
This car is much bigger than what I’ve owned previously. It’s great for starting a family and for driving in the winter. It has a lot of great features like the heated steering wheel and automatic fold seats.
My wife and I have never had such a great car shopping experience! Sean was our sales person and he made sure every aspect of our experience was outstanding. He took the time to explain every step, listened to what we were looking for and suggested vehicles accordingly. Not once did I feel pressured to make a quick buy! Thank you to Sean and all of the friendly, knowledgeable staff at Fury!
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
We have had our van survaced a few times now. Today we had the pleasure of being helped by Summer. She was fantastic! Thank you so much for your help.
Quite a lemon car.
by Wildlife Explorer from Pine, CO
January 10, 2019
Way too many problems, engine, differential, etc. Bought car used and dealer misrepresented the condition of this vehicle. The manufacturer should have been held liable for all the problems.
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