Our salesman for buying an EV was Anthony Masone, ultra-competent, non-pressuring, a deft guide throughout the process, not to mention highly affable. And offered candy at his desk to boot! Thanks, Tony, for all your help, leading to a happy ending: a beautiful, brandnew EV (Chevrolet Bolt).
Top Notch Service at Herb Chambers Kia of Burlington
by 3kiafan from DealerRater.com
November 27, 2018
As a customer of Herb Chambers Kia of Burlington for around seven years now, I can report that in all that time I've never had a negative experience with Sales or Service. I don't know what else there is to say. The people are all friendly and service oriented. The only complaint I could muster up is the parking is tight. I feel for the staff having to maneuver vehicles there. They make it work, though and really, the experience us about the people and the relationships built. A+ to all the staff.
I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
With Elizabeth's help, I had found the car I was after. Then roadblocks came up, including my not being able to reach my wife who was out of the country on business, and a last-minute medical issue. Weeks later, after the dust settled I contacted Elizabeth and found that the car was (not surprisingly) no longer available. She then did an exhaustive search and found the exact replacement, even the same color! I highly recommend Elizabeth and Kelly.
The sales manager and staff were cordial. I dislike car buying because it’s usually high pressure and high stress. At long, we discussed the car, agreed on price and proceeded through the purchase process. There was no haggling or pressure put o on by the dealership.
Jimmy was a pleasure to work with. Very helpful and knowledgeable. I bought a car for my son and when I picked it Jimmy told me to send my son down to see him so he could go over the car with him and help him set up his phone.
I needed to downsize my vehicle. I checked on line a found a certified vehicle which appeared to meet my needs. I visited the dealership, viewed the vehicle ,talked terms and 20 minutes later the deal was done. A great experience. Having bought over a half dozen vehicles and having them serviced at the dealership I was confident in my choice. A cordial and helpful staff .
Everyone at McLaughlin was so helpful and nice the entire time. From Doreen in sales to Keith in finance to Dan Adams; it was a flawless experience. I decided to order a new 2019 and they kept me updated along the way. Did my finance over the phone with them so all I had to do was come in and sign the purchase agreement and I was out the door. No one pressures you here and offers guidance when asked. I???ve always had ???okay??? experiences at dealerships but this completely surpassed my expectations. I can confidently say that I will be back for my next one and will continue to recommend them!
I was in the market for a new car and i went to the Hingham Chevrolet and they were pushy and i didn???t like that what so ever . I came here with my mother and Doreen was the best ever !! Keith was very upfront and made everything so easy for me to finance my brand new baby . They explained everything to me and more and honestly i couldn???t be happier that i went through this dealership . I highly recommend this dealership along with Doreen and her team ! Thanks guys !! ?? Sincerely; A very happy customer .
Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.
Awesome people work there! I called in and the people who work on the phones are real life-savers! They were kind, friendly, and tried to help me with every little problem I had! :D
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.