Was looking to get into a new Silverado however I was getting the run around with a lot of dealerships. I use scranton for all of my service as for Zach is straight to the point with whats wrong and ensures fastest turn around possible. After explaining to him my intentions with my 2015 and all the issues I was having trying to upgrade he referred me to Jeff and Liz. Liz called me and asked me to come in and see what they could do for me. I was hesitant but confident that Scranton Chevy would be the place if any to walk out with a more practical family vehicle. I showed up and was greeted immediately by Liz. She walked through the process/options thoroughly while Jeff did some numbers on my trade. We were able to make things work and it was time to do up paperwork for the 2018 Silverado, and thats where things got a little crazy! Being active duty I was trying to register the truck in a different state but my insurance company could not get their paperwork right after 3 calls, finally did and then we had to change it again... however... liz and jeff maintained their positive attitudes and guaranteed me we would get everything figured out and I would be getting the truck. We spent some time making more phone calls and a few more faxes and emails back and forth until things were right! However it was too late to put ink on paper so I got to go back and visit them again the next day! Once again greeted with a warm welcome Liz and Jeff had everything ready for James and I to sign. James was straight to the point penny for penny. No beating around the bush or trying to cover up hidden fees or sneak anythin past me. He explained in detail every cent I would be paying! All in all I had a great experience with Liz, Jeff, James and Zach. The staff of Scranton Chevrolet Sales and Service are amazing!!! They always kept in mine the best interest for me and made the process as painless and quick as possible. From the phone call to come in all the way up until the OnStar setup and driving ofd the lot I had a great experience and would definitely recommend doing business with these people! You WILL NOT regret it! Thanks again for all that you did for me and you will have my business as long as I am stationed here or in the surrounding area!
2016 Chevrolet Traverse LS Review
Nice and clean looking vehicle
by Jrose from Cherokee nc
March 14, 2019
From the outside the vehicle is very appealing and also very comfortable from the inside. But upon driving it for any longer than a week you’ll come to find that the power steering in these vehicles is shotty to say the least. The vehicle has under 100000 miles on it and is already harder to turn than a vehicle with no power steering at all. My 95 s10 with 200000 miles plus on it has better power steering than this thing.
I brought my 2015 Explorer in for routine service (oil / filter change & tire rotation). The service rep took my vehicle at the appointed time and was very polite. Afterward, he reviewed with me what work was performed and the results of their multi-point inspection. All work was performed and completed as promised.
I also provided my new e-mail address, which may have delayed my response to this survey; although I believe I received a survey directly from FORD, which I believe I did respond to earlier.
Regardless, I was very satisfied with my service at CREST FORD and look forward to my next service appointment with them.
2012 Chevrolet Equinox 1LT Review
by Foster from St Louis
April 30, 2019
This car pretty much has everything, more than I have ever had on a car.
Plenty of leg room, ample cargo space, love the white diamond pearl paint and the chrome wheels
Brought my Jeep to Capitol for service and an oil change. They found two oil leaks and my wheel alignment was out. They fixed the oil leaks, performed a 4 wheel alignment, tire rotation and a LOF all on the same day. Steve Hartley has been a service writer at Capitol for years and he is very personable and knowledgeable. Steve is definitely and asset at Capitol Garage!
2018 Chevrolet Impala 1LT Review
just got have owend GM before
by longball55 from Baldwinsville,NY
May 13, 2019
This car reminds me of the Pontiac Bonneville i used to own they ride like a tank you do not feel the road at all.
I had a 2017 GMC Sierra built by Brustolon. Customer service was great throughout the whole build and delivery process. Email updates throughout the process to keep me informed on the progress of the vehicle GMC was building for me. Sales personnel were proficient in vehicle options for various models and could answer any questions I had. Would definitely purchase another vehicle from this dealership and highly recommend to others!
2018 Chevrolet Traverse Premier Review
Love the size, shape, handling, mileage & hitech
by TomC from Harpers Ferry WV
March 31, 2019
Early 7-17 production, serial # under 120 currently with 11K+ miles running on original computer programming. Operation has been impressive and flawless to date. Oil/filter changes only. Transmission with new clutch mechanism has a more solid feel in the lower gears like a manual tranny - likely what many might mistake as a "shudder" if gas pedal is jerked. GMs doing something right - 29-30+ mpg highway running a 310 hp V6 engine which will 0-60 in lower 6+ sec.
I bought a 2013 Chevy Silvarado there this past weekend and the service was excellent. I haven't bought a vehicle in 10 years and they made the process very easy and I left with a great vehicle. Every person I interacted with was amazing
Purchased "Dream Car" on first visit to GROSSMAN'S
by Joel from Coventry, Rhode Island
November 5, 2018
2 (28 reviews)
Had been searching on Cars.com for a sporty used car at a reasonable price. Located a 2004 CHRYSLER Crossfire Coupe (a car that I had immediately fallen in love with when it was first introduced by Daimler-Chrysler) at Grossman Nissan in Old Saybrook, Connecticut. Not wanting to miss out on the opportunity to make it my own, I drove down from Rhode Island later that very same day and met with Erika, who accompanied me on a test drive of the vehicle. The car was a joy to drive and my sales consultant really new her stuff. So, I made a down-payment on the spot and took delivery of "my pride and joy" a few days later. Based on my experience, I would definitely recommend Grossman Chevrolet-Nissan to anyone looking for a good, honest deal on a new or used car!
Not only gif I get the exact car I wanted for an awesome price but Cargill drove it to my office over an hour from the dealership to drop it off for me and let me keep it for a 2 day test drive before I bought it. There was a snag with my DMV paperwork at sale but the let me keep a dealer plate for an extra week and brought my new plates registration again right to my office once it was all sorted out. These guys were great!
2019 Chevrolet Traverse LS Review
May 12, 2019
This car meets all of my needs and is everything i neeeded for my big family. So much room and drives so well. I reconmend to anyone
Ford Mustang V8 used with standard shift !!!!!!!!!
by Bruce Chester from Plainfield CT
December 3, 2018
2.4 (109 reviews)
I actually did not go to them as they came to me to test drive car. I am recovering from leg and foot surgery so I was not driving to far. Now that is what I call customer service.
2017 Chevrolet Cruze LT Review
Ive had it just 3 weeks and i really like it
by Cruze47 from Findlay,ohio
April 28, 2019
Roomie and drives great.great gas mileage.handles good on highway.nice interior.good stereo system.I like the back up camera.really good heater.I'm really satisfied.I like the bucket seats and fog lights are really nice.
This is my third vehicle from cargill chevy and all three times they have made the buying process quick and painless.
On my second purchase 2010 avalanche there were some things wrong I didn't pick-up on the test drive, they fixed every issue at no charge and gave me a loaner no questions asked.
2018 Chevrolet Traverse LT Cloth Review
It’s a great car!
by Laperkins from Ocala
April 24, 2019
We are a rapidly growing family and this car is perfect for us! It’s roomy and comfortable and exactly what we were looking for! We love it!!
I'd have to say the purchase of my 2012 Jeep Wrangler was the best buying experience I've had. Salesman Karl Trudeau was awesome and extremely helpful. I had been to a few other dealerships just testing the waters as far as trading in my car and getting a different vehicle. Putnam Cargill blew away all the others as far as very good trade in price for my car and just the whole transaction and getting me into the Jeep.
2018 Chevrolet Impala 1LT Review
Love my Chevy Impala
by Tbone from Ft Lauderdale
May 2, 2019
This car is just what I wanted an affordable 4 door sedan that has plenty of interior room with a large truck. Great riding & driving car with lots of options
Yes, Jerry F. And Jon J. Did their very best to get the truck I wanted and I was very pleased that they gave me the best deal that they could! I'm very happy with my new truck! Cargill will always be the first dealership I go to first! The dealership is always very clean and well organized and very pleasant salesman at your feet!
2017 Chevrolet Cruze LT Review
Great car so far.
by Cruzbuyer19 from Godfrey, Illinois
April 26, 2019
This car meets all of my needs and more. Gets great gas mileage and drives extremely smoothly. I’ve only had the car 3 days but I already love it.
I purchased a truck from these guys as is. There was a problem that came up when I took it home. They were willing to look at the problem to fix. I ended up figuring out myself and they paid for the part. Thank you. I would definitely buy from them again.
2007 Chevrolet Avalanche 1500 LT Review
Everything I wanted and more .
by Maryb from Rockfield Ky
January 23, 2019
Interior was the color I wanted . The versatility was all there . Esthetics were there . Very comfortable inside during the drive . Sales reps were the best ...Highly recommend buying from this group fantastic experience. Thx Eric& Ryan
I was referred to Dave and he didn't disappoint . He made purchasing my new car so easy and got me exactly what I wanted at a more than fair price. On top of that everybody was so helpful from Dave and Matt the managers to Annie and Ahsam in finance. If your looking for a car go see Dave Chittick he will work for you and you will not be disappointed !
2018 Chevrolet Equinox 1LT Review
Best vehicle ice ever owned, until...
by Locked out from East Grand forks, mn
May 13, 2019
I have had my 2008 for one week now so OnStar and membership weren't included. Came with one key. Everything went great until i started the car so my husband could move it AND IT AUTO LOCKED THE DOORS!! That's right, car running, only set of keys in the ignition and the doors were locked!! I had to wreck the visor on the driver's side and spend a half hour fishing around with a curtain rod to unlock the car!! What kind of car locks you out AFTER you've started the car with the doors unlocked?!?
Bought a 2007 Forester from Vernon Auto in September. It was no pressure purchase. Al let me take my time making the decision. The AC compressor was shot and it was replaced before pick-up.
About 3 weeks after taking delivery one of the transmission cooler lines blew. The car was towed back to Vernon Auto. They fixed the line without any questions at no charge. Since then I have periodically taken the Forester (and my other cars) to them for service. They have been fair and provide good service. It was a high mileage vehicle when we bought at about 160,000. It's needed few things here and there, but we have put about 50,000 miles on it over the past 27 months -- with just a few reports.
My only complaint about the Forester purchase was the car had not been cleaned very well before pick-up.
When I'm in the market for another car I'll be giving Vernon Auto a chance to earn repeat business.
2017 Chevrolet Malibu 1LS Review
I'm loving it
by Nikki from Dallas, tx
April 27, 2019
This car has so far met my needs with gas mileage, comfort, leg room. It's very spacious and I must say I love that as soon as you turn off the car it reminds you to check the rear seats. No child left behind
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