Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
I was working with Al, stopped by to check out a car, within 7 days I was on my way in my car. very good buying process, very good no BS dealer. received a 60 warranty and Al was very proactive about getting on some of the work done before I'd even requested it. This is a good place to buy a used car.
The entire process was flawless and great. Beginning with Angela my first contact, to Bob, the salesman and finishing with Angel. Everyone was professional and very friendly. Bob's knowledge of the car on the test drive only made me more eager to purchase the vehicle.
Tony made everything easy and comfortable and explained every part of the buying process. It was a good buying experience. It helped that I went in with pre-approved financing and a specific car in mind.
My two contacts were with Harry The salesman and Steve in the finance department. Both were extremely knowledgeable and professional. Let me just start by saying I live two hrs from this dealership and Harry made the one day prossess a pleasant experience. Steve in the finance department was also completely professional and answered all my questions with confidence and knowledge. I would definitely recommend this dealership to people I know, and will definitely consider this dealership in future vehicle purchases.
Had a great experience with the staff. The salesman, Peter, didn???t hassle me into anything I didn???t want. Lou was very helpful and down to earth. I was free to test drive the car for a good distance under supervision and the best part are the prices. The higher end models here cost less then lower end models elsewhere.
We were taken care of by Charlie, who was very kind and professional with us. He told us to take our time looking over the car and we took it for a test drive. We mentioned our only concern to him regarding a noise we heard the car making as we drove and he told us right away that it would be taken care of. It was in the garage for a couple of hours and we were given all new breaks, oil change, tires and an overall safety check. The noise we heard before is now gone and the car was cleaned for us. We are very happy with our experience here and would recommend it to anyone looking for a great car for a reasonable price and great customer service. You won't have to deal with the pressure of spending more money than you intend to. A++ overall!
Live about 200 miles away from Highline Car Connection, but saw their inventory and noticed a great selection. Reached out prior to making the trip down and the team was very responsive and professional. Decided to drive to Waterbury and was very pleased with the quality of vehicles on their lot and the great, fast, no pressure service the team provided. I couldn't of asked for a better car buying experience and certainly my new destination for car shopping. Strongly recommend.
I wish all dealerships operated like Highline Car Connection
by Russell from DealerRater.com
November 6, 2018
This is how the car shopping/purchasing experience is done. No high pressure sales, they worked with me to get me th vehicle I wanted at a price I could afford. Sales and finance could not have made it easier. I would recommend this dealer to all I know. A+++. Russell
Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
A Better Way Auto has been good to deal with. Steve and George on the sales floor we???re a pleasure to work with. Despite the very busy environment, they took the time to work with us and made it clear that they CARED about our ???new??? car. They saw to it that the minor problems we noticed were resolved. A cracked windshield was replaced and when they couldn???t find a match for some missing lug nuts, they upgraded us with nicer rims & tires! Trooper took care of the paperwork and he gave us confidence that things would be done 100% correctly. Having said all this, prospective clients should bear in mind that buying a vehicle on a wholesale basis is different from buying a CPO or a used car via a full service dealership. You get a 60 day limited warranty and after that, you???re on you own. Be sure to take the time to carefully inspect every aspect of the vehicle possible before you commit to purchasing.
Great experience, Al was Great! I have financed twice before with other dealerships and its the typical spending hours to discuss, finalize & drive away with a car.. Branhaven was the opposite! Super helpful in discussing what my best options were, the whole process was smooth and quick! Picked up my car and signed all my paperwork in just about an hour, they were very understanding that i had a not so helpful schedule. Love my new Jeep Compass!
I had THE best experience at Carmax...the salespeople were non-pressuring, helpful and just amazing (especially Daniel!). They went out of their way to make every step comfortable and unpainful. I will most definitely go there when I need to buy my daughter a car and when I need to upgrade in a few years!
My experience with purchasing a used vehicle was the best. They were very cordial, friendly and professional. I would recommend this dealership to everyone. They have a great inventory of vehicles to choice from.
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