New and used 2026 Chrysler Pacifica for sale near Round Lake Heights, IL

Vince did a great job as our sales rep. Mark did his best to get us the price that we wanted. This is the third Jeep that we have purchased from Palmen.

Edgar Gonzalez has been the best Service Representative that I have ever experienced with this dealership. He is truly a professional at customer service, knowledgeable about the vehicles and warranties. He was awesome in the repair of my Ram truck. Thank you for hiring this gentlemen, a true professional!!

Nothing much to say just talk to Sam.Very Profesional sales person highly recommend him, he didn't push me to run through hoops just showed results am greatful thank u Sam

My wife and I were pleased with our recent purchase experience. Frank Domino was very nice and pleasant as well as Sandy who kept us entertained with pleasant conversation while we waited. Overall one of the best shopping experiences of my life. Thank you, Stefan and Chris Lang

Had my car serviced there (used car) & the staff was very nice, and communicated well. Had a small concern after i picked up my vehicle from service, but spoke with a team member who was very kind and explained what was to be expected after services. Would definitely recommend them to anyone.

Gabe Crump was very help full today at the lot. We drove into the lot and with in seconds of looking around Gabe was able to show us some cars that suited my interests. While doing so we were able to take a look at all the cars on the lot and find the right one for me. With just a couple test drives and signatures later I was walking off the lot with the registration to my new car. Thanks for all the great help Gabe and to everyone else at rays for the great first experience

Dealing with my sakes person Katherine was the best experience I have ever had Purchasing a new vehicle. From start to finish she kept us updated constantly on the vehicle we specially ordered. I wish every experience was as easy and pleasurable as this one.

Doug was as great as ever. Thanks again for everything you do for me and my family. You are a true professional and will be seeing you soon when my car needs further servicing.

Did everything as explained with no surprises. Work was done in a timely manner! Found a repair I was unaware of and took care of it saving me a future problem.

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

I have purchased many trucks over the last 35 years. I have never had a purchase go as smoothly and efficiently as this one! Kunes is good! Very professional, responsive, polite, fair and communicative. Great trade in value on my truck and very fair price on the new one. Love it!!! Thanks to Dan and all his effort.

It was my first time buying a car and Cruz & David were very nice and got me a great price it was a great experience and in the future I would definitely go back and purchase another & I will recommend the place to all my friends and family

My car was totaled and I didn’t know what kind of car I wanted. Josh K patiently listened to all my concerns and answered all my questions. He helped me find a car that was perfect for me. Josh is so knowledgeable about the Jeep. I appreciate all his sincere help. Five stars for Josh K and thank you so much. I love my Jeep Compass!

no pressure sales. Chris was great. The car was as- advertised and a smooth transaction. Recommend to you.

Wife brought her car in for recall, I ended up trading in my truck for newer model. Very helpful people, explained everything. It was the best experience I’ve ever had purchasing a vehicle at a dealership.

Enjoyed the experience and knowledge of our salesman. Highly recommend this dealership Very clean place. Everyone was very friendly beautiful weather. A great day to buy a car

We’re back again! A few months ago, we stopped into Wickstrom Auto Group, but at that time, the car we were considering didn’t quite meet our needs. Alex and Rob were great—never pushy and never trying to sell us something just for the sake of making a sale. Alex repeatedly emphasized that he didn’t want us to end up with a car we didn’t truly like or might regret later, which we really appreciated. Fast forward two months, and we were still in the market. Wickstrom had a few options available, so my wife and I went back, took our time reviewing them, and test drove several vehicles. In the end, we found the perfect fit—an Explorer with towing capacity that will suit our needs for years to come. Alex and Rob really came through. They were knowledgeable, patient, customer-focused, and easy to work with throughout the entire process. We’ll definitely be returning to Wickstrom for future vehicle needs. For us, the drive was absolutely worth it for the level of service we received.