Used Chrysler Pacifica for sale near Quantico Base, VA

I can to national auto of waldorf to purchase a car and there customer service is excellent. Walked in the door and was greeted very quickly and nicely. The process of purchasing my car was quick and easy.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

I would have given five stars; however, I was disappointed with the service technician?s customer politeness. I understood that the technician can not always predict how long the service will take. When I expressed my disappointment in the additional two hours I would have to wait, he immediately became defensive! A simple, I understand and we will get you out as soon as we can would have sufficed.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I would have given five stars; however, the service technician?s customer politeness was alarming. I understand that it can be difficult to predict how long it will take to service a car., which I did share. But when I expressed my disappointment that I would have to wait an additional two hours, the technician became defensive. A simple, ?I understand and apologize for the inconvenience. We will get you out as soon as we can? would have sufficed.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

The service was was ok. My oil monitor wasn't changed back to 0 miles once it was changed and I had to go back a second time.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I cannot express enough how incredibly grateful I am for the exceptional service provided by Lynn, the Service Manager, and her team at Ourisman Chrysler Jeep Dodge of Alexandria. My experience with them has been outstanding considering the circumstances, and I feel compelled to share my story. After purchasing my 2023 Jeep Compass Trailhawk on December 23rd, 2024, as a replacement for my totaled 2013 Nissan Rogue, I was hit with an unimaginable situation: my new vehicle was stolen just days later, on December 30th, 2024. To make matters worse, it was recovered on New Year's Eve with significant damage, including a busted driver's side window and electrical issues from the vehicle being hotwired. After submitting my claim to State Farm, I was advised to contact a Jeep dealership for the repairs. From the moment I reached out to Lynn, she was incredibly understanding and took the situation into her capable hands. She accepted the tow of my vehicle to the dealership on January 2nd, 2025, and assured me that her team, including their expert automobile theft recovery specialists, would take care of everything. Lynn went above and beyond to manage all aspects of communication with my insurance company, from estimates to appraisals and approvals, always keeping me updated along the way. While it was assumed that my vehicle would likely be deemed a total loss due to the severity of the damage, Lynn advocated for a different solution. Thanks to her expertise and dedication, my Jeep was saved. The repairs, although delayed due to weather and parts availability, were completed with such precision and care that when I finally picked up my Jeep on February 13th, 2025, it ran like it was brand new. The attention to detail and professionalism displayed by Lynn and her team were unmatched, and I'm extremely satisfied with the results. I am truly thankful for Lynn's support, her exceptional customer service, and the hard work of her team. Despite being incredibly busy, Lynn's commitment to ensuring that my vehicle was repaired properly and efficiently exceeded all expectations. If you ever find yourself in need of repair services - especially for automobile theft recovery - I highly recommend Ourisman Chrysler Jeep Dodge of Alexandria. I'm confident that you'll receive the same outstanding service that I did!

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

I think that Jesus Rosa did a great job in providing information and making sure that we had all of our questions answered. If i was going to make another purchase i would definetly give Jesus Rosa

Excellent service for the recall I had on my truck. Craig was great to work with.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Thanks to Alison, I had an excellent experience at Ted Britt Ford! From the start, Alison made the entire process easy and enjoyable. Alison was incredibly patient, honest, knowledgeable, and attentive. She took the time to listen to my preferences and helped me find exactly what I was looking for. The service level I received made a difference in my decision to purchase. If you want a stress-free and friendly car-buying experience, I highly recommend Ted Britt and working with Alison.

Very good service , very good attention! Very happy with the person that make the appointments, he is very nice person, he explained everything with courteous. I am so happy with the attention.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

Very quick and easy process, everyone was friendly knowledgable and helpful. Good change from what you typically expect from dealerships. I?ll be back for my next vehicle.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Nice and easy. Very professional and got the works done on time. The service advisor Adam done a perfect and professional job!!! The entire experience was very enjoyable.

My experience with Shereen could not have been better. She put me at ease from our first interaction all the way until I received my keys. Not only did she assist with a complex lease buy out, she truly went out of her way to make sure I was driving home with the best car I could find. I ended up with a 2019 Volvo XC60 that I love just as much as the service I received from Sheeren. I live around 2 hours away from the dealership but I will continue to make the drive and recommend you do the same, she is worth it!

Everyone here was super nice and very professional. The moment we arrived we were taken care of immediately. The process was simple and we drove off in the car the same day.

So glad I made this purchase. Very pleased with my Pacifica. Drives nice and I have lots of room and for a big van its easy to navigate. The remote start will spoil me along with the heated seats and wheel. I will not be trading this in anytime soon.

Matthew Ryan answered the phone when I called about a pre owned vehicle at the Audi dealership. There were complications with getting my husband in whose name we had a car loan to the dealership. Matthew brought the car to our home. We did all the paper work inside with the help of George Awad on the hot day. He returned to the dealership, got the VA plates and returned. He "ubered" back to the dealership. Customer Service doesn't come better than that. He gets 10 stars! Thanks for the help, the ingenuity, flexibility, and ability to accommodate us. We needed it.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.