Used Chrysler cars for sale in Arlington Heights, IL

We were thinking about purchasing a used vehicle we found online. The salesman who helped us, Zak Ullrich was very nice and personable. Zak took the time to explain the differences in warranties when purchasing used vs. new. He explained our financing options and was INCREDIBLY patient as we tried to decide which vehicle made sense for us (that took some time). He was extremely knowledgeable, not only about the cars they sell but about cars in general. We finally decided on a new Durango and were there after the dealership closed for the night. Throughout it all Zak stayed with us through the whole process. We could not have asked for a better salesman - Thank you Zak!

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

I have been buying cars from Nelson Automotive for years. When I first arrived on the lot years ago. I was driving a real xxxxx., unfortunately my credit was on the same level. Eric and his staff were amazing! Over the years my credit has vastly improved and frankly, I can purchase a car from any dealer. The reason I keep coming back, is the honest way Nelson Automotive does business. Additionally, the last to cars I purchased were a 2010 Camry, which now has 246,000 miles and a 2014 Toyota Corolla, which has 197,000 miles. Besides regular oil changes and several set of tires and brake pads. I have never had to spend another penny on these cars. I can't promise you will have the same experience, but I will never purchase a car from another dealer. By the way Eric, I am long over for another two!! See you soon :)

Luxury, speed, smooth ride, great stereo, slot of leg room, great mileage, large trunk, back seats fold down for additional trunk space. It really is a beautiful car!!!

I love everything about this vehicle! Was upset when Dodge stopped making the Caravan, but this one filled the void nicely. Great price as well.

Salesman Matt was absolutely fantastic. Made car buying experience actually enjoyable. Fantastic service and a fantastic guy. Finance gentleman Mason was also great and very helpful. Thank you for the great service.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Needed a solid car for my kids, found what I wanted here. Marques Pinkston greeted me at the door and was as personable as it gets. I enjoyed our test drive, but it was a bit over my budget. Marques did what he could to make my decision easy. It was a pleasure to see him happy for me as he knew family was involved. Not only did Marques get me into a car, he followed me home so I could drive back to the dealership and pick up the new ride. Next time I need a car, they're tip of the list.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I've owned my 200 almost 2 yrs and have'nt had any problems so far. I love this car, handles great and the interior design is so sporty looking. I have some physical problems and this car is easy to get in and out of. I gave $10K for this 2015 Chrysler 200 I am very happy with this car and would reccomend it to anyone looking for a great car.

Worked with Don DiPaulo buying a Jeep Grand Cherokee - what a great experience. Don was super patient and gave us many purchase options. When asking about technical specs, there was literally no question he didn't have an intelligent answer for. In addition, the whole Wickstrom staff and experience was 5-star.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Recently bought a beautiful 2018 Sienna from this dealership! I can't believe that got approved for financing, after going to 3 other dealerships and everyone turned me down, saying that I have two many cars under my name already! Honestly when I got here I still had in my mind that getting approved is impossible, but Andrei did such a great job! He really knows financing and how to take care of people! I recommend them to everyone!

This is my fourth Chrysler 200C that i have owned, and there is not a better car in it's class with a V6 295 hp 9 speed trans. that get's 30 plus MPG with that power and no turbo is just unreal. These cars are loaded with all the latest features , lane keep, adaptive cruise ,auto park and crash avoidance. which get's you a break on your auto insurance also. These cars are one of the best buy's out there.

very clean operation . they were very informative about the inventory there . i did buy a suv from them . i would buy again from them for sure

We had ours since 2016. It's sad to see it go in 2023. It not a fuddy duddy crossover. They all look the same and have no style. This is one of the best cars I've owned. Every three months it gets driven from Albuquerque to Dallas, in tempatures that are 100 plus, and it held its own with the AWD in minus - 15 temperatures in Northern NM. My average speed on the highway are 75 to 80 mph. and I get 30 mpg on regular. So far I only have 55k on the odometer, and I plan to keep it until the wheels fall off.

buying a car from CMD was a breeze. I showed up earlier in the day. I was shopping for a 3rd car. My daughter totaled her car so we needed a replacement. Mo helped me out, gave me some really great tips, and I went back home to discuss the options with my daughters We let him know what car we planned on purchasing and, as soon as we got back to the lot, he got the ball rolling. The car needed a new battery, so he drove out to sams club and installed it himself while we were filling out the paperwork. We drove home with a CRV and ended up getting a very good deal. They also included a 3 month warranty which i couldn't find anywhere else.

Great family car but road noise needs improvement. I currently have about 59,260 miles on this car which I bought new in 2009, So far my unscheduled maintenance cost is $93.25 for a brake pedal switch in 2017.

Jeff in service is great, he was able to get my car in and I received it back the same day! He's always helped me when I bring my car in.

I don't know what some of these people are talking about. I bought the 200 Standard V6 engine, 200+ horsepower, used from a dealership which bought rentals and resells them. That was in 2015 and after owning a V8 Jeep Cherokee. I was afraid of it being slow on the acceleration but it just took off during the test drive, great passing power and entering a busy highway without being sluggish on pressing the gas pedaI.'ve had little to no problems and aside from basic maintenance. It looks good, drives great, very powerful V6 engine. Car gets 20 mpg local driving and 30 mpg highway.

We were a little nervous about making a 3 hr road trip to look at a Grand Cherokee but, they were one of the few places that had what we were looking for. Which is unfortunatly the reality today. We spoke with Nathan from the interenet who got us all the information we needed and more. Upon arrival James was our salesman. Truely nice guy who explained things about the vehicle and was wonderful about answering our questions. The whole process was smooth. James kept us informed and things moving along. Everyone we encountered from sales manager, to finance, to store manager were very nice and gracious. The only thing that we did not care for is that when a car is sold the music is CRANKED and COW BELLS are rang. but the killer was the horns from the vehicles within the show room were honked right where we were sitting. I get that your creating a vibe but, come on. Its just one little thing that otherwise was a great experience. Thanks so much James!

A little more than we needed, but it has everything we need and then some. It should be comfortable when taking long trips. Like the SiriusXM radio.

I recently had my Jeep Wrangler serviced at this dealership, and I must say it was a fantastic experience. The service representatives were incredibly helpful, and the overall service exceeded my expectations. Their professionalism and efficiency made the entire process smooth and enjoyable. I highly recommend them!

Overall a great car, loaded and comfortable. Great buying experience through Jack Powell Escondido, Rick Taylor was extremely helpful in providing info and prompt responses to any questions.

There is no better dealership honestly. Dan ordered what I wanted, Ray made sure to stay on it and it came in 18 days! Ozzie is so quick smart and helpful in finance and there is no better delivery specialist than Ashley. It is so rare to find a place that has such incredible staff in every area of their business but Ray CDJR just does. HIGHLY recommend you go there.

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

Chuck I. made buying my new car easy and an all around enjoyable experience. I regret ever buying elsewhere and will be recommending him and Countryside Nissan in the future! Thank you!!!

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

Great work, honest and no BS - straightforward. The process was easy, I wasn't bothered or hassled with unnecessary products, which make me leave other dealers annoyed. Very pleasant, straightforward, and easy. Morgan was great with attention to detail and great follow up.

Outstanding car for the money. Great safety features and the styling is great. Could not ask for a better sedan. Quiet and extremely comfortable too.

Brought in my Jeep for extended warranty service. My Service Advisor listened intently to the issues I was experiencing and wrote up the service document. He then called and informed me that the technician discovered another issue that I was not even aware of and took care of it under my warranty.

Had the older SUV version Pacifica & never had a problem in 8 years, excellent on road trips. When the new version came out I was hesitant to go back to a minivan look (kids are grown) but we do many road trips a year and need room and comfort. We got a 2017 Pacifica which exceeded our expectations on road trips by far! We camp in the back, luggage on roof, fabulous gas mileage! Even went to each coast for xmas in heavy snow up in NH Mtns & the car did great (We drive appx 5,000 each trip) The bad-back issues someone mentioned...I don't get it, the lumbar is fabulous, the seats are comfy, lots of leg room (we are in our late 50's and climb all around in that car and on the roof, no problem). However two years in we started to have electronic issues, had to replace the big battery ($300 or so, all the flashy safety features suck it up) then the small battery. Lots of the "alert" signs appeared for various things, but there wasn't ever a real problem. (Hate to say it but we have a lot of safety features turned off, not once have I trusted a back-up camera, we are SO old school) Then 4-1/2 years in, driving down the road, the transmission went. NOT happy! The warranty was still good for it and it was all taken care of, but still...a 3 1/2 year old car?? But we're keeping our car, I LOVE my Pacifica! I do believe ours, a 2017, since it was the first year of the re-made Pacifica's, was trial & error with issues, we should've waited till 2018! I would absolutely get another!

Brought my car in for service and some new tires. Jen was able to help me and gave me a car to take to pick up my son while they were working on it. Love the service staff here!!!

Good reliable car, it is not a speed deamon but it is good for comftable for long distance trips. I had only one mechanical issue with transmission bearings. To the guy who wrote the last review, you have bad baterry terminals, I had the same issue car was discharging fast charging slow, hard to jumpstart. Alternator ok, no additional current drow in the car, baterry was changed. those batery terminals cost nothing do that and you will get rid of the problem.

I had originally posted a review where I detailed several issues with a recent purchase of a used vehicle from Castle CDJR of Naperville. My specific concerns were related to communication, condition of the vehicle purchased, and the transfer of license plates. However, the general sales manager reached out to me, and we had a very productive & honest conversation regarding what happened and has made every effort to correct the situation. I still don't like having gone through the stress, but at least there is someone there who is attempting to help. Since I can't change the original review that I posted here on cars.com, I will simply post this second review to give the general sales manager there some credit for his efforts.

The 2021 Chrysler Pacifica Limited is an amazing automobile. My wife loves it, and I find it to be more comfortable than the past three Cadillacs we have owned. It has so many features that I could never recall all of them accurately. LOTS of bells and whistles and conveniences are readily apparent while driving and/or riding! Highly recommend.