Had rear sensor problem #Warranty ran out there was a gray area about my bumper Talk to sales manger and he wanted me to be Satisfied he said they would fix everything true to there word they fixed it the fix was not cheap all the sensor bezels Had to be painted very pleased with way was handled
Needed an oil change on short notice, they said no problem, bring it on by. I dropped the truck off a half hour before they opened, and there were service people there already. They took my keys and info inside and off I went. Called me an hour later to tell me it was finished. All for $35.
Took my Challenger Scatpack in for its third oil change on 9/19/18 and as usual Daniel my service advisor and Christian my technician treated me with respect and courtesy. The car was returned to me just as clean as it was when I arrived including under the hood. Customer for life!
My buying process was exceptionally quick as I walked in the door knowing exactly which car I wanted but my salesman was very helpful and friendly. My only disappointment was that I asked if he though it smelled like smoke because it had a definite odor to it. He told me he didn’t think so but the minute two other people sat in it they said it did and a minute later I saw a cigarette burn in the passenger seat.
Had my truck for year found a problem with the rear sensors in the bumper talk to the sales manager Bob at Bergey Dodge The repairs would have cost me money out of my pocket because I found the problem and pointed it out there fixing all the sensors at their cost very please with that Bergeys stands behind their customers
Anthony was an awesome help in obtaining our new Jeep! He was easy to work with, friendly, not a typical salesman! He was able to get us to where we wanted to be with payments and we appreciate his efforts! Love our new Jeep Cherokee!
Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
My experience here was wonderful. It was my first time buying a car of my own and I didn't feel pressured into anything. They walked me through the whole process, and I felt like I got a great deal. Mike, the salesman, was so helpful and accomodating. I definitely recommend this dealership!
Nice and friendly salesman, service was very polite, helpful so far love the place, love my new Jeep Cherokee, nice place to wait for service, MY SALES PERSON NAME IS TAZ, KEEP IN TOUCH WITH ME VERY NICE
This is my 3rd NEW vehicle and 1 for my mother. Always friendly sales and service. Service is close and convenient. Always friendly and helpful service.
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