Had a great time at Waxahachie Dodge. We drove away in our dream car thanks to their unbelievable customer service and experience. I appreciate Chance Massey and their sales team for making this happen.
Everyone was a pleasure to work with! I highly William and Ralph on the Used Car side. I was coming to them from Louisiana, they made sure to have the car detailed and filled with gas when I got there. They also worked to get things done as quick as possible, being they knew I was traveling.
The entire staff at southwest kia was great. From cynthia to rapheal to William, all 3 were awesome and friendly. We showed up at 8pm and raphael didn't rush us into buying anything we couldn't afford and took his time in explaining the process to us. William was patient with us during the payment and document signing. He was very helpful in explaining the payments and credit part of the business deal. Thankyou both for a great experience at southwest kia. We will definitely be back for another car in the future
What can I say, I am more than pleased with the folks here. I did everything online and through email. Melisa and Chris were great to work with. Everything I was told was correct and I picked up my new Ram today. I was hesitant driving one hour there and thought no way this was real. Once I walked out from signing all my papers I was so ecstatic. Nothing changed and I'm the proud owner of a brand new Ram. I was in and out in less than 2 hours!! I'm so grateful for this team and they will forever get my rederrals and business!!
I just have to give credit where credit is due. Special thanks to the magnificent team for coming through once again. I have purchased cars from this dealership in the past for my daughters but this time it was for me and I instantly fell in love with a vehicle that was carefully hand-picked for me. I only saw pictures of the outside of the car initially and I knew it was the one for me. It was delivered to my job with care. And when I got inside I felt as if the team selected this car as if they were selecting it for themselves. It had features that I did not know it had and plus it was my favorite color. I was given clear instructions on how to operate the car and everything. No kidding this is the place to go for your next car. Trust me! Thank you again to Ward, Carrenado and the beautiful female who’s name I didn’t catch.
Professionalism of all the staff members that we encountered starting from the drive-up to our Sales Representative. The work was completed on time, the appointment was accurate and the allotted time for the service was precise. We were extremely satisfied with the service rendered.
Buying a car can be a long drawn out process. Billy and Julian made it as quick and painless as they could. This car was for my daughter who's a student at Texas State in San Marcos. The dealership provided an appraisal/offer for my trade-in site unseen and then delivered the new Cherokee to my daughter and drove back my trade. Most convenient purchase I've ever experienced. I will definitely purchase from them again.
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