by Judy extremely happy customer from King of Prussia, PA
October 26, 2018
The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW!
Just left BMW of the Main Line for yet another Seamless Service Visit! I Applaud them for the Insite in hiring Top Notch service minded Staff. My Service Agent, Bill Sampson is the reason I am and will always be a loyal BMW of the Main Line Customer! This guy not only "Gets It" he makes each and every client his Priority! I'm in a Successful Service Business and I can honestly say I learn a lot from watching this guy! Kid Glove Customer Service!! And the Car Wash at the End of each Service, Brilliant!!
See you Soon,
I could not have been more happier with my experience at this dealership. I found a pre-owned BMW 328i with low miles and a clean carfax report. It was a simple buying experience. I did most of the process before I even went to the dealership. This was my first time at this dealership and it was beautiful. Multi level with elevators so I didn't even have to walk up the steps. This was a huge benefit with my bad back and knees. Lastly, the general manager, Joe Serock even came out and said hello. All in all, great experience and I'd recommend this store to anyone I know. Thanks again, Ian
Very pleasant experience at Kia of Turnersville. Ed was very understanding and attentive to our needs. He helped us find the perfect vehicle and we are very pleased. We will definitely be returning in the future. Anyone looking for a new car ask for Ed!
Anthony Kinsley was fabulous. He was knowledgeable and patient and answered all my questions. He explained each function on the car and had a great personality and a great representative of Kia Turnersville I would recommend anyone to ask for him. I'm also grateful to manager Ryan Mondelli who was instrumental in securing the proper financing. Also a very nice person to deal with.
I was very pleased with a Salesman Ed who helped me I was looking to buy a bigger vehicle that had more room where I can fit all my grandkids at the same time he tried to keep me in a payment so I wouldn't overextend myself and then he showed me a 2019 Sorrento which I am Leasing and it is in my price range I was very happy and very pleased with the way Ed handled everything for me to keep me in my budget I would recommend this dealership to anyone and he is a very helpful salesman
josh helped me get into a brand new car something i never had before. He made a way out of no way with my situation. I highly recommend him helping you with your next vehicle! Looking forward to this Kia journey
Tony DeRemigio, the Shop Forman was fantastic. He was very honest and professional with me and Tony provided me with guidence unfortunately, the car i was interested in buying was sold before I could get to the dealer.
I've bought cars from several brands and dealerships, and this was certainly the best all-around experience. James and the rest of the team members were kind, helpful, efficient, and not overly salesy, which I very much appreciated. They model excellent customer service and made the process a really pleasant one. I'd be happy to do a deal there again, and I'd gladly recommend them to anyone.
Scott made the car shopping experience seamless and stress-free. He was knowledgeable, had a disarming personality and was extremely helpful and thoughtful. I was happy with the lease arrangements, which were quick and easy to arrange. The service department is amazing, and the manager and staff were all friendly and excellent!
Within six months the same exact serive cost jumped from $1600 to $2300, a 43% increase. This will deter me from buying another Audi. Bill was very nice to give me a $300 discount, otherwise it would have been 62% increase! Audi needs to seriously review their service costs policy in order to retain loyalty customers and attract new ones.
Great service, easy to make appointment, on time delivery and very cordial service representative and helpful staff. Did follow up call after service . Car wash and vacuum nicely done , not like west Chester Audi service place
Tom Himsworth did a fantastic job! Followed through, tracked down cars, and got me a great deal. Not to mention the car is great too!
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