The absolute best car buying experience in my sixty eight years of life. I was treated in a wonderful manner and they took great care of me I would recommend this place to anyone. I called them yesterday and when I got there I was greeted by name and everything was ready to go.
I bought a car in July from Bill, didn???t have the best credit, ended up leaving in a nice 2016 Elantra. A week ago I totaled that car so I knew 100% that I was going back to Bill! Today I am leaving in a beautiful 2016 Buick Verano! I couldn???t be happier with the experience and the car! Thanks again bill!! 10/10 recommendation
Happy with the efforts of everyone involved in my deal.
by Denali from DealerRater.com
December 5, 2018
Adam, Gregg, Ryan and the rest of the team at Star really put in time and effort to make me happy in the truck I wanted, with a rate, payment, and ext warranty that I expected. This is my 5th vehicle from Star, and I will continue to deal there, as well as send my friends.
Everyone that my husband and I encountered at this dealership was friendly and helpful. We are very happy with our 2017 CPO Kia Optima purchase! We dealt directly with Carl Madonna and Johnny Taylor, both of whom were very knowledgeable and patient in answering all our questions. They are a pleasure to deal with, and we look forward to our future business relationship with this company.
Justin hydro mad all the difference in my transaction he was very helpful from financing to setting up the my test drive I would recommend him to anyone visiting this dealership without him I might have shop somewhere else thanks alot justin
Anthony was an awesome help in obtaining our new Jeep! He was easy to work with, friendly, not a typical salesman! He was able to get us to where we wanted to be with payments and we appreciate his efforts! Love our new Jeep Cherokee!
We ended up spending a lot of time here, but it was because we weren't completely prepared. The gentleman who helped us, Ian, was an excellent salesman. He didn't push or rush us for any reason, and he was incredibly patient while gathered everything that we needed. We ended up driving away in with a new car and paying what we had in mind when we walked in. If you're looking for a new car and don't want the pressure of a greedy salesman I would highly recommend this dealership.
Went to several different other dealerships and all were painful long tedious with the EXCEPTION OF LANDSDALE Chrysler Dodge Jeep Ram. REGINA JACOBS was refreshing… informative, patient showed me several different options to meet our budget. She then worked her butt off in trying to get me the magic # that I required. Inventory at Lansdale Dodge Jeep Ram has Quality Stock far better than other dealerships. Do what we did… Venture out and see for yourself that you will not want to go to another dealership when you compare.
Went to novak a couple of weeks ago to look at one of the rams they had, Rodney treated me and we took it for a test drive. Pleased I knew I would want the truck but had to sell my car first (to low of a trade) Rodney understood and let me walk out with out any pressure, that right there is something you don't find at car dealerships.. Rodney stayed in touch with me over the next two weeks and when my car got sold, I drove straight over to novak in Hope's the truck I wanted was still there, and it was! I bought it and pretty happy with my purchase.
Pros - no bs, no dealer drama, seemingly very good low mileage off lease cars/trucks.
Cons - no haggling.. You might be able to knock a little bit off the price but you are pretty much going to pay what it says on the sticker.. Which of you have a tight budget, isn't good.
But with that said I would recommend Novak motors to others as the actual buying experience was great.
Great sales people, great prices, reliable and customer friendly!
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