I was hesitant about buying from them but the experience was fantastic! I would highly recommend them to anyone looking for a quality used car. Eugene was the guy that helped me and I felt very comfortable buying a car from him. Everyone there was very polite and helpful. The receptionist were excellent also. I cannot say enough great things about them. I would like to meet the owner and express my feelings about his dealership.
The whole experience seemed rather impersonal to me. When I walked in the front desk was very nice. But I was sent to a computer to “shop”, then the vans were brought up front to test drive. No one around to ask questions about the vehicle. Then when I sat down to finally talk to a sales associate it was very dry, facts only, matter of fact and ended with “we can’t work with the amount you have.” I walked away feeling very disappointed with the whole process and experience.
I had been looking for a good quality truck for awhile so I went and checked out Susan Schein, my sales rep Vicki Edwards was awesome and did her best to get me financed and driving a truck I never thought I would own. This is I a great place to look if you're interested in finding a new vehicle.
Vicki was great about answering our questions, showing us what we wanted to see, and not pressuring us in any way. We found the car we wanted and got the deal we wanted with no haggling. The finance guy was also on our side and helped us get the rate and payments we needed. It only took an hour to get the car after we decided. Much better experience than we've had at other dealers where we've spent as many as 6 hours arguing price with some unseen sales manager and a finance manager that piled on extra costs at the end. Would definitely go back for our car needs. Also very impressed with their car inspection and things they updated to make our used car in perfect condition.
I love my new Infinity QX60. Tom, our sales agent, was helpful and knowledgeable. Everyone that I encountered had a smile on their face and went out of their way to make sure I was happy and well taken care of.
The facility was nice and the car choices are good. My dealer seemed distracted. They did not appear busy but he didn't seem interested in my being there. I felt I was pulling him from something more important. The prices seemed fair. I would only recommend if you want to get in buy and leave.
For a first time buyer I had a excellent experience at Hendricks l, they helped me get in my new 2019 Ram 1500, everybody was helpful from walking in at the dealership to signing the papers to close the deal I would defiantly recommend this to everybody I know.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I received great service from Jim Burke Subaru. I went in for a routine oil change on my car but the service adviser A.J. took the time to look at another concern briefly and give me an opinion about the next steps to take. Everyone was very courteous also. I highly recommend Jim Burke Subaru.
Great management team and Kim in finance was more than courteous. My salesman, Roger, could not seem to follow through on keeping his word. He was to follow up with me again on 1 last issue. Of course I haven't heard from him since.
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