I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
First off, I drove all the way here from San Francisco because I was lucky enough to initially be connected to Salesman Nick when I called one afternoon to check on the availability of a 2018 Kia Soul. He told me what he knew about the availability and told me he would call me back after checking on the specific vehicles options. Having had flaky car salesmen experiences in the past, I expected to not hear back. I was wrong! About 10 minutes later Nick called me back and provided me with all the information. He asked if I wanted to come in and I told him I would be in the next morning. He happily adjusted his schedule to meet me the next day. It was a complete pleasure working with Nick. He was happy to review all the bells and whistles of the car and it was clear he loved being able to sell Kia cars. On top of that, he was funny!
When it came to the price negotiations, I could have not wished for a better experience. Shout out to the Sales Manager Mark who was friendly, straight forward and fair.
The final chapter of the experience was the Finance Manager Servan who was really nice, low pressure finance guy. I am used to finance managers being pushy and trying to push all the "extras". Servan did not push at all! He reviewed the options, explained his opinions about the "extras" and did not push me with any guilt or fears (experienced all that at other dealerships).
I walked out with a brand new Kia Soul at a price that was fair and customer service that was exceptional. If you are in the market for a new car I highly suggest checking out Kia's and the friendly, fun service at Stevens Creek Kia.
Ric Dickerson and Jay Cho we’re both amazingly helpful during my buying process. They both made me feel very comfortable and supported, and worked with me to meet all my needs. I highly recommend the Capital Subaru to buy your new Subaru!
Really excellent customer service from Sam Okiyama. He was so thorough and knowledgeable that his information became the deciding factor in my decision to buy. Also Scott Yeager, really great phone communication, lots of courtesy, and he got a dent in the car handled in just a few minutes and the repair was done within a week. He expedited all the steps and I felt like he advocated for me throughout the entire transaction.
I started car shopping and reached out to several dealers to find a new family vehicle within our budget and with the features we wanted most. Normandin defintaly delivered! Chris was just fantastic and really convinced us to make the decision to travel 2 1/2 hours to this dealership to test drive the Chrysler Pacifica we ending up purchasing. He worked on giving me options on a couple vans at the price I was looking for. He was very responsive. I had been to several (and in contact with) several dealers, but with Normandin I genuinely felt valued and respected as a customer. That meant a lot to my wife and I. We brought our 10 month old son and all of the staff were very helpful getting the process done as quickly as possible. Thi was great as well and she went the extra mile to final the paperwork and looked for better interest rates on our loan options that would best fit our budget. Overall this dealership felt like they were there not to just make a quick buck, but to truly help customers find what they're looking for at very reasonable pricing. Thank you Chris and Thi for making us very satisfied customers!
We recently purchased a used car and everyone was very helpful in the approval process. We did have to inconveniently come back a couple times for paperwork but as long as they kept us in good communication, which they did, everything was fine. Pasha sold us the car and Zack helped us finance it. They were both great.
Malcolm was amazing and provided my wife an informative but stress free test drive. It sold us on the car. I am blanking on the name but the gentleman who helped with financing also did an amazing job and was helpful and honest.
Bought a used car from Winn Kia. Great experience. Very straight forward approach to cost, super follow up on questions. They got me in-out in 90 minutes! Abe and Michael were thorough, professional and honest. I look forward to buying my next car here. Can't recommend them more highly.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.