Sales person Kenya Ellis-Walker helped us filter through the choices we had researched. She is knowledgeable, relaxed, patient and listened to us so that she understood what each of us in this couple wanted. She is great.
Plus the whole Car Max experience is pleasant because you can flip among comparable cars of different makes and compare then and there. And you are not pressured at all because the sales people are salaried--the entire experience reduces stress and gives you more choice. Good for people who prefer space to think and options to compare.
My experience was all about customer service never felt they were just trying to put me in a car! Great listening from the salesman, his manager and the finance manager. This is the 3 rd time I have done business here and have never been disappointed
My husband and I went to this dealership to test drive a Buick Encore. I was interested in a small SUV/cross over vehicle since I sometimes commute long distances for work. I did not anticipate purchasing a vehicle that particular day, I just wanted to test drive it so I can have some options. As we arrived at the dealership, we were promptly greeted by salesman Anthony Gioia. He was very understanding of the fact that we were just test driving a vehicle to narrow down our options. He asked us specific questions about what we were interested in and he showed us the Encore. I instantly fell in love with the vehicle and all its perks. Anthony was not a typical salesman. He didn't force the issue about trying to make a sale. He treated us like we had been long lost friends that were reconnecting. The entire experience was something that I didn't nor would expect from a dealership and it was so relaxing that we decided to purchase the vehicle right there on the spot. I would definately recommend going to Coggin Buick of Orange Park and asking for Anthony Gioia for all your purchasing needs. He is a great guy and treats you like family. We will definitely go back whenever my husband is ready to upgrade his truck. Tell Anthony the Mitchell's sent you to see him.
I had an absolutely amazing experience working with Jimmy Dorcent and Blake Roberts. They made the process so easy and painless. They were respectful of me, my children and my time. I would recommend this dealership to everyone looking for an automobile.
My husband and I drove from St. Augustine to look at a truck. Although we could not come to an agreement on the price Thomas was extremely professional and knowledgeable. Dealership was clean and fruelndly staff. Thanks for taking the time for us.
Working with John was easy, he's honest and knowledgable. I drove from St. Augustine hoping it wouldn't be sold out from under me like another car had, and also wondering if the car would have something wrong with it like another few dealerships had done but John fully disclosed the condition and there were no surprises! Took my new Eos to the VW dealer today and got the A+ seal of approval, I bought the car Saturday evening. Work with John at Select, you won't regret it!
I purchased a 2017 grand jeep Laredo today, 1/11/17 and our salesman John Haller made the experience a great one! I highly recommend this dealership and John as a sales person for any of your car needs.
Sales great, Finance process was very unacceptable
by Ron McCarthy from Interlachen, FL
September 3, 2016
The Salesperson, Tom, was great to deal with. He went to bat for us. The Finance person was exactly opposite. He told us that he checked with our CU and they refused. WRONG! That Finance man got us a very high interest rate with our Very high Credit Scores. Go figure. We re-financed at same Credit Union the man said refused us....for MUCH lower interest rates. Lower payment and less time. The CU let us know they were never contacted by the dealer for us. Ally (former GMAC) that had the high rate was paid off even prior to our first due payment. We even cancelled the total insurances the Finance man sold us... and he was not happy about that. Again, Sales person was fantastic!
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