Second time buyer, great dealerships!
November 5, 2018
Just leased a brand new 2016 VW Jetta from these guys. Might I first add that the car I leased before that was a 2013 Dodge Dart SXT from their Chrysler/Dodge store and it was the best car I ever had up until now... Had it 3 years and never one problem with it! My previous car had died that morning and I needed a new one ASAP, and they did all they could to get me into the car I wanted the same day and at a fair price. The experience was great, but this time around was even better. I never owned a European car before, and was interested in the VW line. What a great car! I fell in love with a beautiful bright white Jetta SE with Connectivity and they drove to Cincinnati, OH to get me the exact one I wanted. It was fast and drove like a champ, felt safer and more solid than any car I've ever driven, and was laid out on the inside with black leather, sunroof, touch-screen display, rear back-up camera, and Bluetooth/smartphone connectivity. The payment was fair and they did all they could to get me into it quickly. Gretchen (a friend of my husband) started the process and was very friendly and helpful by directing me to the great guys across the street at their VW dealership. The two sales guys, Matt and Bob, that assisted me through the process were very knowledgeable, super-friendly and down to earth, and a total pleasure to deal with. I've never had a better experience or dealt with friendlier sales persons at a dealership before! I was very impressed! Matt found and got me the car I wanted, and Bob finalized the paperwork and spent over an hour with me on Matt's day off just making sure I understood and became familiar with my new foreign car. He also set everything up for me (radio, Bluetooth, and Car-Net account.) Overall, the dealership was great and in a nice location, the car I got is awesome, and I would definitely lease again from any of their dealerships. So glad I went there and I give them 5 stars all the way!