Ford Edge for Sale in Danvers, MA

I took my car to Kelly Ford for service today. Oil change, tire rotation etc. Brian and his staff took care of it very efficiently. He explained everything and made sure I was informed of the progress. I will definitely be returning to service my vehicle.

Stopped there last Wednesday. Vehicle advertised on the internet. Spoke to Chris senior in sales. He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.

Bill and Tyler did a fantastic job on this semi-annual service of my 2015 Mustang. I got "The Works" done along with a tire rebalance and winter-to-summer tire changeover. Thanks guys!

Service was excellent as usual. Employees were virtuous and helpful.

Our lease experience was extremely pleasant and easy. Service was professional and courteous. Would definitely recommend to others.

Super car buying experience! Very smooth operation. They handled everything to the smallest detail. Couldn’t be happier !!

Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due. (1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns. (2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order. (3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more. The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.

mike obrien is the best hands down. no bs just the best price and that's it!

Our salesman for buying an EV was Anthony Masone, ultra-competent, non-pressuring, a deft guide throughout the process, not to mention highly affable. And offered candy at his desk to boot! Thanks, Tony, for all your help, leading to a happy ending: a beautiful, brandnew EV (Chevrolet Bolt).

Bill Devine, as always, greeted me as I entered and got my car ready for service. He provided excellent information. In addition, the communication is top notch as is the quality fo work. My car was ready exactly when he said it would be.

Great service and an honest assessment that my Soul???s brakes were fine and did not need replacing yet. I know plenty of dealers where service will push customers to do replacements ahead of when they???re needed.

I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment .

Charlie answered emails, made time to answer questions. Researched options and had a good understanding of what I was looking for to fit my choices and main objective for the purchase.

Everyone at Jannell Ford made buying a car a great experience. We got all the information and help we needed from a great friendly staff!

Went in to see a truck they had advertised but discovered it wasn’t what I wanted. They found the exact vehicle I wanted and had it ready for me the next morning. Outstanding!

Purchased a used Escape. Harry is honest/straight forward and detailed. I felt very confident with the transaction. My 2nd purchase from him. Extremely satisfied.

When the 2019 Mustang "Bullitt" was announced, commemorating the 50th anniversary of the famous movie of the same name, which had one of the most famous movie car chases with Steve McQueen driving his '68 Mustang in the beautiful "Dark Highland Green", I placed my order with sales rep. Harry McDougall. Because of Ford's odd methodology of allocating special vehicles, Harry and the dealership worked very hard to obtain this limited-production car for me. He was just as excited about it arriving at the dealership as I was! Everything, including the paperwork, went smoothly and the car is well worth the wait. This is my eighth Mustang. The first was a '69 coup, which was also my first new car, so this is also my "50th anniversary" for Mustang ownership. I have bought many different cars at Jannell over the past 30 years and, obviously, have had great experience here and can highly-recommend the sales, service and parts folks; and the management must be doing something right, too! Thanks Jannell Ford.

Sean and Brittany did great job respecting my budget easy process give me a fair deal , very happy with this experience great independent dealer

Just bought a car from Jannell and had a great experience, from sales to service. They have made my experience pleasant . Rob Sylvia went above and beyond to make sure we were 100% satisfied. There was no pressure to buy and he was excellent with explaining all our options and helping us decide our best option. After the purchase he came in on his day off to make sure my car was detailed and ready when he told me. He was patient and showed me all the options in my new car and helped me sync my phone. He was awesome!

One of the best car buying experiences we have had. Brittany was excellent, knowledgeable, and gave the best demo with attention to every detail, and certainly was not pushy (which is a criticism I have had with other dealerships). An all around enjoyable experience....wonderful interactions with the sales manager, finance manager and Jack Madden. Beautiful new service facility with exceptionally friendly staff. We will be back.