Used 2014 Ford Escape for Sale in Phoenix, AZ

So my wife and I decided our 18-year old BMW wagon was ready to be passed down and we had to replace it. Then our Small SUV broke down and we had to look at another car at the same time. We were looking to buy/lease two new cars. We were hoping for a BOGO, but couldn't find one. A friend recommended we speak with Craig Rusin. We went to BMW because our prior experience was 18-years great. When I arrived I asked for Craig and, lo and behold, I was talking with him. I explained I wanted to replace my SUV and possibly my wagon. He asked a few questions and we agreed to look at the X5 and the X3. Within 10 minutes we were in a parking lot test driving the X3. Craig's product knowledge made me feel like I was at The Phoenix Car Show which I attend each November. He explained the "Hold" feature and the benefit in traffic. Craig sat in the back seat and asked if he looked cramped. When I said "No," he replied, "and I am six-four!" I test drove the car on roads I drive every day so I could compare with my current cars. He sat quietly while I assessed the cabin's sounds and road noise (Virtually NONE). Craig had tremendous knowledge of the specifications (recommended tire pressure, the difference between SPORT mode and ECO-Pro mode gear ratios, and back seat size compared to the competition) and he never mentioned "Cup Holder" once - Thank you. He also was able to describe the various packages and told me if I built my car online he would find it or help with the ordering process. I said I needed to have my wife see the car and drive, so Craig told me his schedule and did not rush me to pick her up. He knew I was in the market and he did not rush my family's car buying process! I told him I was aware it was the end of the month and I was aware of the special deals that may expire and he never brought it up again as a reason to buy now. After my wife's test drive (both the X3 and X5) we selected a different X3 configuration and closed the deal with a different package and features at 9:55 PM. Seriously, 31-minutes later; I checked the clock (10:26 PM) as I drove the new X3 off the lot. We're loving our new X3 and highly recommend Craig Rusin and the whole Chapman BMW On Camelback team. Two days later, Caleb Spurlin (BMW Genius) walked me through how to actually use the X3. Two weeks later he emailed me and invited me to come in and clear up any questions or learn some tips and tricks. We liked our experience with Craig and his team so much we did it again the next day. Stay tuned...

This is mainly a car for me to drive to work .Very comfortable and fuel reliable like all of the features in the car and it rides very smooth Alan Thompson

I would love ?? to say a very special thanks to Richard sieck, James bakalar , Lon Williams , Kurt kasik and of course ritisha rokashni for all the help I have got from all of you to get my dream car 🚗 I really I appreciated it . you guys make everything go so easy and smooth starting from welcoming us in all the way to get into my new QX50 I really felt myself at home 🏡. I will always recommend this dealership to all my friends and family Thank you again and I am sooooo in love ?? with my (Infiniti QX50 😘😊😀😃😄😁😊??)

I like the high console, the hidden storage and the space of The Ford Escape. It has lots of power. It’s not too fancy, practical and does the job. Looking forward to enjoying my Ford Escape!

We bought a used Chevrolet Suburban from Goldies a few months ago. Within days there were several little problems that started coming up. We took care of the first couple that were easy fixes (i.e. brake light that was out), but they just kept coming up, so we finally called the dealer and listed off the many problems that had cropped up in just the first couple weeks of us owning the car. They told us to take the car to a mechanic we trusted and have it looked over and everything fixed, and then they would cover the cost of all the repairs. We did just that and when we went to pick it up after the repairs, the shop said that Goldies had already paid the bill in full. Since then we haven't had a single problem and have taken the suburban on two long trips. We are grateful that Goldies stood behind the vehicle they sold us and for that reason, we would recommend them to anyone looking to buy a car.

It's one of the best cars I've owned. When I was single it was perfect but now my family is getting bigger. Just need something a little bigger for my kids and dog. Otherwise it would still be good perfect

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I love this vehicle, good to handle, great in winter, very comfortable. I have a 2014 Escape and was recently told that the dogbone bushings and trailing arm bushings are separating and will soon have to be replaced. Never heard tell of this before. I was told it's a $2,000 job. Isn't that lovely. Only made to outlast the warranty for sure. Very disappointed. I was told this doesn't usually happen unless you're towing a trailer all the time. I don't even have a hitch so that didn't cause it. So frustrated.

From the first phone contact with Brian, I have never had such a great experience. Moe, who handled all of the details explained everything full before and after the sale. I had'nt bought a car through a dealer for many years as I did'nt like to be pressured. No pressure whatsoever. It was all completed within 45 minutes. This is how to buy a new auto and when I need a new one? One call is all it took!!

This is a great mini SUV for men or women. Spacious trunk and dash board is beautiful. It rights smooth and has a lot of great features.

At no time did I ever feel like they wanted to take advantage of us. In fact, I always felt like they were trying to provide us with the best possible vehicle at the best possible price. When you first pull onto the lot, you think, "wow this place seems kinda low-rent". But after interacting with the team, you quickly learn they are really dedicated to your satisfaction. We came here looking for a low-priced car for our son. Our sales rep was very patient with us as we drove car after car. More importantly, he listened to us as we described what kind of driving he would be doing and he made recommendations that made sense for our needs. We ended up buying an Infinity QX4. Before they would allow us to buy it, they insisted on replacing the windshield and battery for us (at their cost). Our paid-for inspection found a couple other things we wanted fixed before taking delivery. They applied the money we paid for the inspection to those minor repairs. One issue was a burnt headlamp. But the problem was not just a burnt bulb (we paid for) it was a bigger issue (igniter, which the dealership paid for). Our son lives in Virgina. After taking possession, I drove the car 2200 miles and delivered the car to him. It drove like a champ. We encountered no issues with the drive. All in all it was an excellent purchase experience and we would definitely come back here for future used car needs. As a side note, they also buy/sell exotic vehicles. I was drooling over some of the sports cars they have ready to drive off the lot. Our sales rep was Ryan. Ask for him. He will take care of you.

Easy to drive. Very nice in traffic. Handles mn weather well,easy entry in front seats for us seniors, back seats cramped but the grand kids don’t care. Great heater, warms up fast in cold weather.

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

Went to see Mike at carizona he had a great sence for the vehicle I was looking for just by talking to him over the phone i went to the deslership and he had a couple of vehicles already to go for me to test drive it was a great experience

Apart from getting it at a right price, the car is very roomy, economical and comfomtable for me and my kids. It also has good leg room.

In the couple years I've owned my Dodge Charger, I've had it serviced at two different dealers., AutoNation Dodge and the Hyundai dealer where I bought it as a used car. Having to get some recall work done on it required that I take it to the Dodge dealer instead of the Hyundai dealer. It was also due for some scheduled maintenance, which I decided to have taken care of. When the service rep., Jake T. drew up the service order, I knew that there were some items on it that I had taken care of at the other dealer. I just wasn't sure which ones they were. Jake was kind enough to call the other dealer's service department and update the record, saving me almost $800 in redundant services. Thanks Jake!

This car met all my needs, and it's conftarbel to drive smooth and nice. I difenetly will recommended to anyone, so they can bought one

My husband and our daughter stopped by this dealership to look at a car I saw online. To my delightful surprise, it was on the lot. Beautiful car! We were immediately greeted as we got out the car. I did not any pressure at all. This is important because we were just looking at what our options were for the moment. The salesman's name is Mike Staelens. He was informative and willing to help. I asked to see the inside of one of the three vehicles that appealed to me on the lot. Maybe I didn't feel the usual pressure and hovering presence most car salesmen's give because he was helping another customer at the same time, but this allowed us to inspect the car at our leisure. I asked for the carfax and it was promptly made available to us. I have read the negative reviews above... either I got lucky that I ended up with Mike or it was too busy of a day for me to experience any of the above mentioned. Before even looking at the carfax I was informed the vehicle I was inquiring about did have repairs due to an accident. I can appreciate honesty. Now, how severe the damage was? I wasn't there so only my worst imagination could take hold of that thought. However, I did ask. . . if I available if i could take this particular vehicle for an inspection with my mechanic of choice and without hesitation, Mike said "yes" . If you aren't willing to do the research then on what you want and what you are willing to live with or not. Ask questions and do your research because you invest into buying a car new or used. Thank you Mike for not being a pushy sales guy. It definitely allowed us to think about what we love of the vehicle really weigh the pros and cons of that particular car. I am scheduling my mechanic for Friday to look at this car. It will cost us extra, but piece of mind is priceless for a second opinion.

I love all the tech extras and the ride and room. I would have liked a little more room to put things by the driver, but overall it's great so far. I've only had it a month, but did take a couple 2 hr. drives and was very comfortable.

We bought my daughter's 2016 Honda Civic from Arrowhead back in Nov 2015 and had a great experience. Unfortunately the air conditioner quit working in July 2018 (not the car's fault, teenage driver :(. Of course a vehicle without working air conditioning in Phoenix during the summer is unusable. We took the car back to Arrowhead and worked with Steve Bullock through the entire process. Steve kept the lines of communication open advising us step by step through the repair process which took less than two days only because of some unforeseen additional issues with the AC system. I have a mechanical background and do most of my own maintenance on my vehicles, so I know some of the shady stuff service/repair shops can pull to pad the bill, I can assure you that Arrowhead does not operate like that. Steve was honest and up front with me and I really appreciated that. I now am a customer for life on both the sales AND service side at Arrowhead. Thank you Steve! - Tim Timmons

I like the inside of the car. I feel so comfortable driving I feel comfortable sitting in it on my phone lol and I just got it but we’ll worth the money

I have had older Escape and told my wife I wanted a newer older, She said no and I bought it and overall it’s a great SUV

Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.

Last week my mom and I went to look at a specific 2015 Nissan Altima listed in the Rollit Motors ad. We ended up test driving a couple cars to see if I would like the Nissan Altima or Sentra better. The Altima I drove was nice, and we decided to purchase the vehicle. Oscar was awesome.... he is really honest and very helpful. He was by far the best car salesman I've ever worked with. I appreciate all the time and effort he gave us. We also appreciated Randy's assistance in the process. I would recommend anyone i know looking to purchase a vehicle. Keep up the great customer service. Thank you so much for the awesome experience! !!

This vehicle has all the features I have been looking for. Its a great ride with smooth power and great details. The first Ford I have ever owned.

Had and issue with my stereo. Made an appointment and took it in to have it looked at. My service rep was Justin Reed. He was very great right from the start. I purchased a Ford Fiesta hatchback from Peoria Ford and my last visit was not so pleasant, so I was a bit nervous about how it would go. Needless to say I was very pleasantly surprised. Justin took good care of me and made sure I knew what was going on the entire time. The waiting facilities were also good. The only criticism I have about that is they should sync their big screens so there isn't multiple audio signals. Too much to try and listen to. Luckily I brought my iPad and they have free wifi. Very pleasant experience all around mostly thanks to Justin. Thanx guys.

Very comfortable vehicle. I love that I can sync and make calls from my car .great on gas also!comfortable seats. Lots of trunk room. Very spacious! Nice rearview camera!

I’m currently working with Aaron Moreno and he’s absolutely wonderful! They have earned a lifetime customer!

Decent vehicle to get me were I need to go. Very good on fuel. Nice and roomy on the inside. Rear seats that let down is a plus.

OverheatingInstalls when it overheats or the coolant gets low Cannot find the reason why it overheats Ford dealer says it’s a radiator it was not the radiator

I Love my 2016 Fit. I traded in my 2010 Fit and Autonation gave me a fair price for it. Bruce Kralb and Alan Garcia always made the buying process an enjoyable one. They never pressured us and the gave a final price for the car, that was what I was looking for. Between taking Test drives and sitting down and talking about our options, this has been one of the best car purchasing experiences I ever had. They are just good people. Another good person I would like to praise is Jillian Zimmerman, the Financial service manager. She was great in explaining to us our financial responsibilities as well as any add ons we may wanted to purchase. I bought my car without any tint, with the help of Jillian and Bruce, my tinting service was expedited the day I brought it in. Autonation is just a great place to buy a car from, great people, great prices, and great service. I highly recommend.

I love this car already. The color is great and the elbow room interior. The extra accessories are just what I needed. I can’t wait to go for another drive.

Late Friday afternoon, 105 degrees and our new Suburban broke the belt on the air conditioner. Pulled into the service area and was treated and cared for right away. Even knowing that they were booked solid for the next day, I was taken care of and my vehicle was repaired by 2:00pm the next day.

This car has plenty of leg room in front and back . Has a nice smooth ride.and is good on gas.luv my new car very excited about my new car.

If you're looking for the REAL deal visit Matthew and Elvis at the bell road location. I have never had a better truck buying experience and would recommend them to anyone! Professional, fun and fast. I now have a beautiful Ford truck they went the extra mile, big THANK YOU!

I like the height, the speed, the seat comfort and the maneuverability of my Ford Escape. A suggested improvement - more space between front seats.