Buying a car can be stressful, but we had a positive experience at Sunset Ford and with our salesman Tim Stewart. We had an idea of what we wanted, we did our research ahead of time and made sure we were prepared when we arrived at the dealership. It was very apparent that Tim respected our time and wanted to see us back on the road as quickly as possible. He was straightforward with us and was patient with my questions. We would 100% consider returning to Sunset Ford for our next vehicle purchase.
Ford Escapes are the best!!
by Mother Pearl from Vestal, NY
May 10, 2019
This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.
Always greeted with a smile by Matt Hackney. Very professional and knowledgeable.
Very Reliable car! Comfortable car drives good!
by Charlieshannon from Ohio
May 3, 2019
The Car meets most of my needs and drives good it’s decently roomie I get good mileage I feel safe in my car specially because I live somewhere where we get a lot of snow overall my car is just comfortable and reliable its everything that I want in a car and more ! This is my second escape and I’m hooked for life on this model !
Brought my mustang in for an oil change and check up, ended up needing 4 new tires. Mike helped me choose a great set of tires for a great price, he worked with me to make sure the timing was spot on and I was able to get back into my car before the end of the day. Extremely professional and helpful.. I plan to go back to Mike for all my service needs in the future.
This vehicle is very easy to drive and comfortable
by Tommy B from Middletown Pa
May 2, 2019
I was very pleased with the low miles and the price I was able to get it for. I was impressed with the automatic rear hatch. I teach CPR and this makes it so easy to get my equipment in and out. Upgrading to the features I have on the dash now is awesome.
I have had my car serviced four times. Every time they have been very friendly and efficient. I plan to start taking my wife's non-Lincoln car to them from now on.
Plenty of get up and go!
by Ford fan from Placitas, NM
April 22, 2019
I really like the way this SUV drives. Handles more like a car, very responsive. I got the 2.0L engine and AWD. It is the Titanium so it has heated leather seats and I love them. Very comfortable. I have to merge on the Interstate with a very short merge lane and everybody it typically doing 75+MPH. This SUV really goes when you press on the gas paddle and I love that. The visibility is excellent and I love to sit "tall" so I have my seat about as high as you can get it. The brakes are excellent and saved me from a 15 car pile up on the Interstate just last week. I also love all the cargo room. I love to "go antiquing" and with the rear seats folding completely flat there is quite a bit of cargo room. Really happy with my purchase.
Looking to buy a new Ford?...Then I would highly recommend asking for Brad Dostal. We just purchased a new 2019 Ford F-350. He was very knowledgeable and did not pressure us or bother us after we test drove a few trucks, makes it so nice not having a salesman call you every day after you test drive a vehicle. We will be looking to replace another vehicle next year and won't be going anywhere else but Sunset to see Brad Dostal.
Job well done!
April 3, 2019
We couldn't be more excited! Derek did a great job listening to us and finding us the right Escape. We chose Columbiana Ford because of their service department.
Tom Bedbury was the service manager. He helped me and explained what my Ford Escape needed. He was courteous and friendly. He assisted me promptly and efficiently. My car was completed in the time frame he mentioned. Thank you
Great deal from Jared Drake
by MARK from Lakeland
March 7, 2019
What a great car can't wait to put some miles on it. Wife loves the shade of blue. the nav system and backup camera are a blessing
Don Kraus was the service adviser that handled my work order and he did an excellent job. He was knowledgeable and courteous; he kept me informed on the progress of the job and offered a rental car when it was determined that the job would take over a day to complete. My car has been running great since I brought it in and that's much appreciated!
We love it!
by Dom from South Whitley, IN
March 3, 2019
We test drove several suv brands and this one was the most comfortable and smooth ride for the price, mileage, and year we were looking at.
Our salesperson was very pleasant and helpful. He showed us several transit vans so we could compare them and was very helpful with our decision making process.
The BEST choice that we could have made!
by HappyMomma from Kennesaw,Ga
February 16, 2019
Fords have always been top of the line for me, and the Escape lives up to the name. Lots of leg room, lots of get up and go, smooth riding, comfort for the grandkids and plenty of storage space in the back.
This was the second dealership I visited and I’m glad I went. Got a great interest rate and thencar I wanted for a great price. Also gave me more on my trade in than the first place offered. Ado, Randy and everyone were great. Very easy and quick process. Would highly recommend!
My third Escape
by Dean from Green Bay, WI
March 2, 2019
Have enjoyed owning and driving my Escapes since 2000 when I ordered one from the factory. Size is just right for my needs. The transportation service they have provided continue to please me. Latest purchase (2016) has lots of 'bell and whistles'. I've always tried to acquire all 'the tech' that was available. Now the Escape can include a lot of safety tech...hooray! I'm all for it. An air bag in my prior Escape protected me...they work. Am I pleased with my 'Escape experienced? You Betcha!!!
We have previously purchased our other vehicles elsewhere. We had a Ford Fusion that had two different recalls on it and we took it to Pudmann for service. Their service department was excellent and because of that we went to purchase a new vehicle through them. We have never had as positive of an experience as we have with Pudmann Ford. Our salesperson, Elliot was fantastic. The finance man Bill, excellent too. They made the experience so smooth and easy. Every interaction we have had with anyone at this dealership has been great! Would highly recommend this dealership to anyone and recommend them seeing Elliot. You will be pleased.
by Ford Happy from Rochester, MI
April 8, 2019
Driver seating is good! Control for radio presets should flow together instead of having to press 'next' to go to other set of preset stations
All the best! That's what we wish our friends, and our friends at Pundmann Ford deliver "all the best" each time we take our car to them for service. They treat us like friends, know our names, show us respect and care. Even the people who are not directly involved with our service treat us that way.
I traded down and love the features of the car
by Angie fishergirl from winter haven
April 4, 2019
I love this little vehicle. I owned big cars all my life. What a good change.
It scoots around. I like it and will buy another when I buy
Purchased a new vehicle (An Escape) Looking for and purchasing was not a problem. Everything has been great, Went in at 8:00am, Home by 3:00pm with my new Escape. It’s about time for my first oil change, so customer service, I don’t know yet.
In the few days of ownership no problems!
by Bertha from Lisbon,ohio
March 24, 2019
It’s a good vehicle or we would of not bought it. It has everything my mother wanted and more. Although I’m not sure about a turbo in a suv for grandma? 😊...
Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend!
Like my used escape
by Retired Bus driver from Colonia NJ
February 18, 2019
I just bought a used 2016 Ford Escape it’s a big & better difference from a Nissan Rouge I owned I purchased the titanium model which is a big step up it was a lease return & well taken of I love how it handles & rides. From sun roof to sound system my wife & I are very pleased with it . We look forward to at least the next 5 years or more of driving it before looking for another vehicle. This is my fifth Ford probably will never buy another imported car this was my first last one. I was glad to go back to the ford.
Our 3rd purchase from Marshall ford, Jim Parisi was an excellent salesman. A very seamless process, Jim spent extra time with my wife explaining and showing features to make her comfortable and confident in our purchase.
Good car to drive
by Tommy B from Middletown Pa
May 2, 2019
This SUV met all my expectations. It was very easy to drive. I like the room in the hatch. I liked the automatic hatch which made it easier to get in and out of it.
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