Used 2017 Ford Escape for Sale in Highland, IN

GREAT SERVICE HAVE ENJOYED WORKING WITH STEVE ROWE FOR YEARS. HE ALWAYS MAKES SURE THAT ALL DETAILS ARE ADDRESSED.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

For the last 40 years I have always changed my own oil, rotated my tires etc. Recently my wife found a coupon from Ford for oil change, tire rotation, fluid check, the works all for only $40. I realized I couldn?t do it for that amount. The service was quick, good and they did not push extras on me

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

Having lived in the area for many years, up until this past week, we have not had the pleasure of purchasing from this dealer. We stopped by on a Saturday and were immediately greeted by the GM, Tony, who then introduced us to our sales person, Vince. We had some specific requirements for a used vehicle, including price, features and mileage. We were provided a couple of potential used Mercedes and decided to drive a 2015 C300 4Matic. The car drove like new, with most of the options that we wanted in our next car. Usually, at this point, this is where the fun starts. You know the drill. Negotiating back and forth, discussing trade in values etc. This was no different at Napleton. However, the big difference is it was obvious they wanted to sell a car and, of course, we wanted to buy one. After finally agreeing to an acceptable price of the vehicle, along with a reasonable trade in value, we were ready to complete the transaction, and pickup the car later in the week. To our pleasant surprise, they allowed us to take a loaner home, we left the trade in, and made arrangements to pickup the car later in the week. All in all, a smooth, easy transaction. The way buying a luxury automobile should be. While I am leaving this as a 5 star review, if 1/2 stars would be available, I probably would have given Napleton 4 1/2 stars. Why? One thing and one thing only. During the negotiations, the salesman will discuss with the GM pricing etc. He then returns with an "itemized" cost breakdown of the purchase price. This of course includes the obligatory "dealer documentation fees", which I have come to accept. However, there is a very vague line item on this cost sheet called "accessories". When I think of accessories, I think of additional after market add-ons. In this case, the only thing being accessorized is the dealership's profit. The $900 "accessory" charge could not be really explained, except to say that is is for something related to dealer overhead. While this ultimately was excluded from our pricing, my concern is that someone who is less informed or someone who is a neophyte at purchasing a vehicle from a dealer, would think that this is a required, legitimate fee. Napleton Executive Management: The above "accessories" fee diminishes the customer experience, proves that even with a luxury brand, your clientele is still subject to old school dealership tricks. And, generally disrupts an otherwise perfect customer experience. With all of that said, let me be clear. Napleton is a class organization, with quality people, fair prices and willingness to do what it takes to put you in the car of your choice. I highly recommend them. They will be my first point of contact whenever I am in the market for a car again and I will make sure that my friends and relatives also know that they should visit Napleton in Schererville for their new and used car needs. Hats of to Vince, Tony and Tracy for a job well done!

I really like it. The seats fold flat only because of the special mechanism when the seats fold down. I wish it was truly flat. I test drove one where it was broken so the seats did not fold flat. The steering wheel is a little small I feel. I'd like it to be a bit wider specifically. The Bluetooth audio is subpar in my base model, so getting the options of android auto or Apple car play is definitely worth the money. I wish the fuel economy was a tad better, but it's whatever.

I know I have a reliable vehicle for my travels looks good easy to get in and out and I have an automatic back hatch opener

I didnt buy the truck I wanted (2005), due to financing, and my challange credit. Nick, was kind, professional, easy going, and very helpful. Not just to sell me the car, Nick worked hard, and I can tell this is a loyal dealership, and my experience, is hard to find. Thumbs up on customer service!

I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".

Great place I live 45 mins away and its the only place ill go to ,I dealt with Cliff Hensley and Bill Kasanitz.....i hope thats right if not sorry Bill.They were great and so is the finance dept .I shopped at a few before i made the trek and it was so worth it ,its the only dealership that told me my fathers Z plan was better then rebates they gave me respectable trade in value and for not having the greatest credit a very easy purchase ,this place gets it !! Nobody wants to sit in a dealership for hours or leave not feeling comfortable ,Not the case here in out in about 2 hrs went from my 15 to a nicely equipt.18 F150 and loved it ....Ill be back for my wifes Bronco soon

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!

I recently did a trade-in and purchased a lexus es350. Quinton (sales) was great to work with and the entire team was fair and quick to get the deal done. all the used cars i looked at on their lot were in really good condition; they seem to hand pick and sell some quality used cars. i'll buy from them again in the future.

I purchased a 2017 escape and it 70,000 miles my transmission went out. I took it to the dealer fortunately I had the extended warranty However, the dealer has had my vehicle now for four weeks and still has not put it on the rack to find out what’s wrong with it. If you go to Parsons Ford in West Virginia and have the extended warranty will give you a loaner car. But you may not get your car back for weeks on end and did not expect a transmission go out this early.

Scott Sciaky is always spot on when taking care of our 2016 MKX. We like the dealership, the service department and drive from Northwest Indiana because we prefer Rizza. Even with a last minute scheduling adjustment by 3 hours, we were taken care of. Encountered Bruno Bon and had a pleasant conversation in the showroom. Through our conversation we both learned we went to same High school, a couple years apart, small world! Makes you feel at home another plus reason our next vehicle will be from Rizza.

I bought a new Escape with onboard navigation that gets 29 miles to the gallon. Now my wife can find her way home with plenty of gas to spare.

Every time that I have to go back for service they do it quickly and with professionalism.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

Special Thank you to Maria! She s q u e e z e d me and my 2003 Ford Focus SE in to your schedule on May 9th when I had my car towed to your facility (my Very first time there). My car is 13 years old but, it has never stopped on me in traffic and it had been doing so almost daily since a tune up my car received about a month ago at another company. When I would try to start it, it would resist, with shaking and rumbling and then shut-off. On May 9th when I attempted to go to work, when I tried to start the car, the engine light came on (that's never happened). I called for towing through AARP and when I arrived to your facility, Maria took care of Everything on my behalf. Making a long and disappointing story short, Metro Ford came to my rescue. I told Maria, I will be coming back to Metro from now on.

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

I was very pleased with my recent oil change & checkup on my 2013 Mustang. The service rep took care of making sure I got the best deal on my service. It took a bit longer than anticipated for an oil change (2 hours). But they were very busy that day with many customers needing service. As a resident of Chicago, I appreciate businesses that are still in Chicago. They are not a massive dealership, but I appreciate the local neighborhood dealership that feels more like a local neighborhood store than a mega store in the suburbs.

This car is attractive, comfortable and roomy. The controls are relatively easy to understand. The ride is very comfortable. The fit and finish are great.

I started this review and got bumped out. To continue on, I was skeptical going in for a particular deal knowing from my past that dealers usually try to stear you toward what they want to sell you with very little regard for what you saw advertised or what you want. I was met at the door by a very pleasant salesperson (if it is ok to use a name she was Pearl Maxxberry) who invited me in even though it was 10 minutes before opening time. I was treated with respect and she listened to my requests, asked appropriate questions. She was able to find the exact model and option group I wanted for the exact lease terms I wanted. No trying to sell me more, no pressure, no being phony or anything! I have been purchasing cars , both new and used, for 45 years now and no one ever came close to being so easy yet professional and personable to work with as this salesperson and dealership was. The Optima is great as well!

Last year I purchased a 2011 Escape for my son and loved it, so I decided to trade in my Taurus for a 2017 with low mileages and tons of fun! It’s the perfect size SUV for me and my family. Looking forward to a ton of fun this summer!

We purchased a 204 Ford Edge. This was by far the best car buying experience I've ever been through. (I've purchased 20 new or used vehicles since 1967.) Sean, Alex and Frank listened and answered every question and concern without any BS. Extremely professional and personable. Never pressured us to make a decision and bargained fairly. Sean and Alex (sales) did not use any of the BS tactics associated with buying a used car like "What can I do to get you in this car now?" or " This deal is only good for today. I won't be able to offer it to you tomorrow.". We had an extended test drive with no strings attached which let us make our decision. Frank (finance) was terrific. He found a way to extend our warranty and reduced the interest rate to match our monthly payment. Plus he was by far the most organized financial person I've ever dealt with whether personal or business. I highly recommend visiting Currie Motors when looking for vehicle.

The Escape is a nice car Its a good value to us so far and the only 1 gripe is the stop start when you stop. You can turn it off but has to be done every drive.

My salesman Tarik was just fantastic and honestly reliable. Since he minute me and my girlfriend came inside the ford dealer, he had an amazing attitude and will definitely definitely work with you in all around. Definitely a hard worker and definitely recomendó get Tarik and the Ford dealer to any future car buyers! By the way, we love our new 2018 Ford Mustang!!!

Great gas mileage and great for transporting kids. Sound system is high quality as well as the interior. Easy to clean and great trunk space.

We got our new honda crv here at S & M Auto Sales ,great customer service ! Alex -Ali `-was very nice and helpful ! Absolutely recommend this dealership. Huge selection of nice quality vehicles to choose from .

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

It's been a month since I purchased my Ford escape and I must say it's amazing in gas, smooth ride and a lot of space!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Love my car! Drives nice love the exterior and interior! Couldn’t be more pleased with this purchase! I recommend this car to any of my friends

Came in for an oil change. Nice and easy no long wait. Friendly staff and clean environment. First time coming to this dealership and will be back again

This one is a winner. I would purchase another one when needed. No improvement is need, Ford seemed to think of everything. It has performance and comfort, easy to drive. Great fuel economy, 25 in city and 30+ on the highway. I have the 1.5 liter engine with turbo charge, has a lot snap.

I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.

I needed a newer - reliable car. Wanted some extra space for 2 dogs and crates and luggage. I travel all over the midwest for dog shows and fun.

I was there with my family and we were treated well! I have to autistic 5yr old twin girls and we didn't feel anxious or awkward while we were there. The kids play area was nice although my kids weren't very interested. The manager Fred was very nice and helpful. They worked out a great deal for our new family vehicle. I recommend this dealership to anyone, but especially to families who have special needs kids. With the worries of feeling out of place it's nice to go to a place and not get the awkward stares.

I Upgraded to the Ford Escape Titanium, Did a lot of research for a few months before purchasing. I decided to stick with a brand I knew I liked and was reliable.