Used 2019 Ford Escape for Sale in Highland, IN

My name is Stephanie and i am 32 yrs old and this was my first car buying experience from a dealer ship. I went in just to look never knew what mu options could be was scared to be there in the first place(lol) and then Chris showed up and brought my anxiety down and helped me through this entire process he was NEVER pushy. He worked with me for over 5 hours ( i was being complicated) still kept the same excitement and professionalism as the minute he walked up to me on the lot. after awhile I started to feel comfortable and eventually my nerves calmed down. Then Jim from the Finance department helped me and he worked with me ( i won) and the OWNER Mr. Webb came out and gave me many options and insight into buying my first car. I ABSOLUTELY LOVE THIS DEALERSHIP AND COULD NOT BE HAPPIER WITH MY PURCHASE!!!!!!!!!! I WILL DEFINITELY BE GOING BACK IN THE FUTURE WHEN I DECIDE TO UPGRADE. So glad i walked onto the lot on Feb 26,2018

This car has exceeded the needs of myself and my family! It's comfort, quality, and style are unbeatable! It's rugged enough to handle the instability of the roads and still comfortable to give you a smooth quiet ride.

I was looking for an Altima, everyone was very nice and helpful, no pressure, I just wound up finding the one I wanted from a private seller

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

Every time that I have to go back for service they do it quickly and with professionalism.

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

Special Thank you to Maria! She s q u e e z e d me and my 2003 Ford Focus SE in to your schedule on May 9th when I had my car towed to your facility (my Very first time there). My car is 13 years old but, it has never stopped on me in traffic and it had been doing so almost daily since a tune up my car received about a month ago at another company. When I would try to start it, it would resist, with shaking and rumbling and then shut-off. On May 9th when I attempted to go to work, when I tried to start the car, the engine light came on (that's never happened). I called for towing through AARP and when I arrived to your facility, Maria took care of Everything on my behalf. Making a long and disappointing story short, Metro Ford came to my rescue. I told Maria, I will be coming back to Metro from now on.

This car is the perfect size for me this is a great investment and rides great. This SUV handles turns great and awesome in the winter months, too!

I was very pleased with my recent oil change & checkup on my 2013 Mustang. The service rep took care of making sure I got the best deal on my service. It took a bit longer than anticipated for an oil change (2 hours). But they were very busy that day with many customers needing service. As a resident of Chicago, I appreciate businesses that are still in Chicago. They are not a massive dealership, but I appreciate the local neighborhood dealership that feels more like a local neighborhood store than a mega store in the suburbs.

Car was just right for our family situation. Helped my wife and I by providing ease of comfort including in and out of car. Can’t say enough good things.

I purchased a 2016 Ford Fusion. I came in to have my first oil change since Ive had my car. I called the service department to set up an appointment and I was told I didnt need an appointment, just show up. So I did and i was greeted by Maria in the service department, she quickly asked me to pull my car in. She took all my information and then she led me to a waiting room with big comfortable chairs and it was nice and cool. I didnt mind waiting while my vehicle was waiting to be serviced. Once everything was complete she gave me my copy of the mechanics report. My car received a clean bill of health. I got an oil change a complete inspection plus a tire rotation. I will definetly be coming back for any warranty work and basic maintenance work.

The technology is top notch.But my husband and I are in our 70's and it is difficult for us to learn and retain this information.The dealers have been helpful and my grand daughter too. It is a nice looking vehicle and we are proud to own it.

The service at metro is wonderful, and the people are very helpful, and the manager (Marvin) is superb! I will always recommend my friends and family to Metro Ford. They are best little hidden secret in the inner city and wonderful to do business with. When you leave, you feel like a friend has just done you a big favor. I cant say enough on how satisfied I've been since the very first purchase and visit with the staff at Metro Ford, you leave feeling that the job was well done, Thanks guys!

This is my 4th Explorer and I absolutely love it. Very reliable for sure. In Chicago ‘s 13 below winter weather, it always started on the first try and it was parked outside!!!!!

2013 Ford Taurus, I have been coming to Metro Ford for many many years I wouldn't go any where else to service my vehicle none the less to purchase a car. I bought my first car at Metro Ford. The staff is very friendly and very helpful.

So much fun to drive, The new technology is so much fun, Love this car The exterior design is beautiful and the interior has all the room I need.

I decided it was best to trade in my 1999 Ford Escort with 190,000 miles on it. The vehicle wasn't reliable anymore and I didn't want to drive my Mustang GT 80 miles roundtrip to work (fuel and mileage). I called Pete and asked what deals and incentives were going on that I would qualify for. He completely explained how to fill out a credit app on their website and allow himself, Kenny and Mark to find out. My credit was great and so I received a phone call very shortly from filling out the credit app from the comfort of my own home. I initially wanted to buy the Fiesta ST considering it was quick, fun to drive, and most importantly great on fuel economy. However Pete, Kenny, and Mark explained that Ford was offering better incentives on the Focus ST. A bigger car with more power and still great fuel economy for less ! They only had one in stock and in a color I didn't like. I then explained what the true purpose of the vehicle was. Considering I bought my 2015 Mustang GT from them only 2 years ago, they new I already had my fun car. They all suggested I look into a CPO (Certified Pre-Owned) Fusion Titanium. Not only do I love the 3rd generation Fusions, but they had almost the exact Fusion I would order from Ford. Pete showed his patience and allowed me to feel no pressure in my decision. It was obvious. I decided to go with the 2016 Fusion Titanium with only 26,000 miles. Considering they knew I'd put many miles on the car, Kenny and Mark made it very affordable to not only give me the warranty that comes with a CPO vehicle, but to get an extended service plan to cover my Fusion for 125,000 miles bumper to bumper. Not only did I get the bigger fully loaded mid-size car, I got a car I always liked for a great price and STILL getting 32.2 MPG to work today on I 294 that was $50 less per month than the base option Focus ST. Everything was smooth sailing from the min I called Pete through the test drives, financing with Kenny, and finally Mark with the oversight of the whole operation and sealed with the firm handshake equipped with a smile. I would definitely want this EXACT roster lineup for my vehicle purchase team again and again. Thank you all very much.

Just the right size with plenty of power. Snc 3 is fast and flexible. Auto stop-start takes a few days to get used to, but can be turned off. Some nice surprise features like auto heated steering wheel.

I purchased my Lincoln 18 months ago and bring it in for an oil change when it's time... The staff are always welcoming... and professional in their treatment... This time around I had a problem with the remote key fob.. I actually stopped at a Lincoln dealership and was given the runaround about looking at it... etc... I called Metro and was told immediately to bring it in and they would check it out for me... They fixed it without any question... I have found over the years that anytime I need something repaired or looked at Metro Ford is ready to help me out... There is never any hesitation on their part... That's why I travel as far as I do to take my vehicles to Metro Ford... I know quality service when I receive it....

We love the comfort of the Escape and the roominess. Being able to fold down the back seats provides us the room to transport almost anything. The color is a personal preference but I am delighted to have Ruby Red!

This was by FAR the best car buying experience i've ever had. I can't say enough good things about this dealership, very friendly and accommodating staff. I have to personally say thank you to the sales manager Kyle Faiman without him i don't think i would be driving an Infiniti. Kyle helped the deal from start to finish and personally followed up the next day to thank me for doing business with them. i'm so happy! i highly recommend this dealership to ANYBODY!!

I’ve only driven it for one day but am happy with the vehicle. Like the larger screen and all the controls that I’ve never had before. Will enjoy the heated seats.

I have an f 150 that I purchased here and have allowed metro ford to service my vehicle! I have alway been giving great service with smile and it doesn't take all day! I will only allow metro ford to service my f 150 unless I'm out of town!!! Thanks Metro Ford

The car offers a very smooth ride and the technology is excellent. My friends enjoy the ride of the car as well. The Escape is just the right size f

Being new to Chicago, finding a dealership where I can take my car for service was important for me. I've been to Metro Ford twice now and I will continue coming back. They are friendly, do good work, and are timely. My family is in the car business back east, so I know what quality service looks like and Metro Ford is wonderful.

I have less than 1,000 miles on my 2019 Escape SEL 4WD, so ranking the reliability is really pointless. However, I am very happy so far with my purchase. The price was right, I'm averaging 25 mpg with cold-weather driving, it's comfortable, handles easily, easy-to-use technology, smooth driving experience, and has just the right amount of cargo space for us. I like that this is a US made car and a friendly Ford dealership is close by. We have owned many Fords over the years, my first being a brand-new '82 Escort with a manual transmission that served us well for over 200,000 miles. Hope to drive my Escape for a long time to come!

We got our new honda crv here at S & M Auto Sales ,great customer service ! Alex -Ali `-was very nice and helpful ! Absolutely recommend this dealership. Huge selection of nice quality vehicles to choose from .

I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I cannot find anything wrong with this 2019 SE Ecoboost model. My previous 2016 was normally aspirated. However, that engine is not available on this year’s SE. I honesty cannot tell much difference in the power or fuel economy. The safety features are great including blind spot monitoring, adaptive cruise, lane keeping assist, collision warning, and cross traffic alert. The Sync3 works well and understands all commands. I use Google maps with the Apple Car Play. You really do not need navigation. Great car for anyone.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Very comfortable, plenty of room for passengers and luggage. Great fuel mileage. Great overall vehicle. Would recommend this model to anyone. This is our 2nd Escape and will probably go to it again.

This is the 3rd vehicle I have bought from this dealership and the third vehicle I bought from the salesman Joshua Miller. 1. Josh is a very friendly guy and will always try to get you a good deal on what ever you are trying to buy; as he did for the 3 cars he sold me. 2. the dealership usually always has deals going on and are always willing to make time to help you with a sale and find a affordable car. 3. Dennis Reilly is the finance guy that help me out on my third vehicle (2018 Malibu) he was very helpful and was able to get me a even better deal I originally had before I went in to sign papers. All together it is a good dealership and good people and I would say I had a great overall experience. will purchase my next car from this place.

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

I went in looking to purchase a new , and with the help of Corey & Check, I Was Able To Do So!!! They Were Amazing!!! They Made Sure That My Needs & What I Desired Was Met!!! I Will Refer Anyone I Know, That's Looking To Purchase A New Or Use Car, To Corey & Check, At Castle Buick GMC!!! Thanks Guys!!! 😍😍

Very comfortable cockpit. Console perfect as an armrest. Peppy with turbo 4. Nicely appointed. Test drove BMW X1, X2, GLA, Volvo, Audi Q5, and felt this was pretty similar vehicle for less money.

By far the best experience purchasing a vehicle. We came in just browsing, with a lease about to expire. We love the Kia product, and decided to go hybrid. Trajce walked us through everything and was very attentive without pushing. The Niro is an amazing vehicle. We couldn't be happier.

This is totally life changing for me and my family. Lots of room for grandkids. Smooth and comfortable. No worries and am able to go wherever and whenever. Great on gas compared to my other vehicles. Love it!!!

We had a great buying experience at Willowbrook Ford. Mike Klem was a great salesman and met our every want and need! Well worth the drive to their dealership!

This car will meet all my needs. It is a great car. I hope To take many trips and see the United States of America