Everything went great other than having another person back into the driver side of my Continental while it was parked in the service lane. Lesson learned is that cars should be moved out of the service lane as quickly as possible.
good value for the money
by bob and jo from brantford,ontario
January 10, 2019
the car is very easy to get in and out of, good all around view, pano roof is really nice on warm days,great fuel economy . really a joy to drive feel very secure.
Patty was very professional and experienced awesome job also very quick and responsive to my questions already recommended my friend. Thank you I love my new car
by Joe from Cortlandt Manor NY ,
January 12, 2019
This is my second Escape and it's great. I loved my 2010 and shopped across several brands to replace it last year. It came down to a Hyundai Tuscon or the new Escape. The Escape is just a little nicer and the price was the tipping point. I have an SE with the Sport Package and Sync3. It's an improvement over the older Escape because of improved view out and level of technology. The new Ford Pass app is a huge plus, that includes Remote Start for free!
i was happy with the deal and the car that i bought i will buy another car next time
Ford Escape Great mid size suv for money
by Gary H from Lowell mi
January 11, 2019
Vehicle has many standard options and good power and torque. Good Options on the SE model. Only thing that could be better is the layout and lighting for video screen, the icons need to be bigger and shift lever panel isn’t lighted. Everything else in the interior is great.
The 2 salesmen I had were really great. My trips to check out and test drive cars were spread out over 3 weeks. No pressure, just patience with showing me and test driving used cars. Jeff and Chris were amazing . I will definitely recommend them to anyone shopping for a car.
Love it !!!
by laura from Mansfield
January 10, 2019
Love this, I've always owned smaller cars. Now I have an Escape. LOVE it !!! So much room. will keep it til it can't run anymore :)
I was trying to decide which car I wanted. Greg and Anthony were more than accommodating. I drove a Stinger (what a wonderfully fun care to drive). Did I say Fun, I mean FUN FUN FUN! Then a Kia Sportage. The Sportage met all the needs of our family. I did not buy at that time. I live in Oregon so I came home and went to other dealers. I did go back to Greg and he ordered the car for me. He was wonderful. When the car (Lola) arrived, I met Rodney. He was great! He brought the car to me, and explained it to me. He also has answered several questions since. What a wonderful job every one there has done to help me with the car I need. "Lola" is a beauty, and a great car!
Best Car I've owned yet
by BF34684 from Palm Harbor, FL
January 10, 2019
I previously owned an Equinox. When I test drove the Escape I was completely blown away. It was a great ride and I loved the various features. My only complaint is the head rests, they seem to be in the way of sitting comfortably, I'm always hunched forward to avoid them. I have adjusted them, yet it's still annoying. Otherwise the car would get all 5 stars from me.
Had our car in for service and as usual the service was great as were the staff and their timeliness!!
Love my New Ford Escape
by packgal12 from OAK CREEK
January 7, 2019
I love the way this car rides. It drives so smooth. I especially like the bluetooth capabilities and the sync features. I am very happy with my purchase. I haven't had an American car in years. I look forward to keeping this one for a long time. :)
Brent Robken offered a great buying experience. I have purchased many cars but this had to be the best purchase ever. Brent made everything easy to understand and I'm sure that I wouldn't have purchased this car if not for him. I would highly recommend Brent Robken to anyone looking for a car.
If you're like me, then you hate experience of shopping for a new vehicle. Sales people are exhausting and turn an exciting time in your life into a horrible one...NOT AT Folsom Lake Kia. Joe Romiez was my salesman and he listened to my car needs, was extremely patient and went above and beyond when he did additional research for me. The process overall was very good and I would recommend everyone shop and buy their next vehicle from Folsom Lake Kia...you won't regret it!
I bought two cars from them, both times it was a pleasure to work with Niello VW staff. I got my first used car in 2015 and had no issues with it, yesterday I trade in my old car and got another used vehicle for a great price. Planning to go back there in few years to get another car
I didn't even know if I could qualify for a car. I knew if I did it would have to be a used car. I drove away that day in a brand new KIA. They made it happen with the down payment I wanted as well as under the monthly payment I wanted. They are great!!!
Great service experience everytime. Darrell, the service rep., is friendly, efficient, and professional. My car was done on time and runs beautifully. Mustang GT
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