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Used 2018 Ford Escape for Sale in Boulder, CO

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Used
$19,998 26,573 mi.

2018 Ford Escape SE

Good Deal
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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CarMax 104th Ave-Federal Heights
() -
(303) 647-6737
1.2 (6 reviews)
15 mi. from 80301
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Consumer Review
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
5
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
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Used
$22,587 12,275 mi.

2018 Ford Escape SEL

Fair Price
  • Ext. Color: Gray
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Peak Kia
() -
(866) 785-1255
4.8 (3008 reviews)
29 mi. from 80301
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Dealer Review
Peak Performance at Peak Kia!
by Shemirah Brachah from DealerRater.com
November 6, 2018
5 5 5 5 5 4.8 (3008 reviews)
June 29, 2017: I don???t believe I???ve ever hugged a car salesman before, no, not ever???until today. That???s when I went to Peak Kia Littleton in Colorado and was persuaded to consider leasing a new 2017 Kia Forte instead of settling for buying a new-used car somewhere else. Mike Topolosky patiently and enthusiastically went over all the details of the various options, buying vs leasing, rebates, incentives, explaining how a lease works, which was most helpful, since I???d never leased before; and shared Peak Kia???s generous support, in the form of offering me 0 down payment on a 48-month lease, for which they would made the first payment as well as covered the tax on the $3,000 incentive! Then, while the paperwork was being completed, he had the service department fill the gas tank, applied a license plate, and gave me the keys to my new lease. So I left the dealership in a brand new car, having done nothing but sign papers! Sure, I have payments, but that was going to happen anyway. When Mike he finished explaining the car???s gadgets and features, we shook hands, but that just wasn???t good enough to express how I felt following this car buying/leasing experience, so I told him I wanted to give him a hug, and then we hugged.
Consumer Review
Nice car
by Drake from Phoenix AZ
May 9, 2019
5
Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.
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Used
$15,799 12,797 mi.

2018 Ford Escape S

Great Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Freeway Ford
() -
(303) 647-1824
4.3 (270 reviews)
29 mi. from 80301
Authorized Ford Dealer
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Dealer Review
Don't know what you're talking about.
by Nancy from Denver, CO
November 5, 2018
5 5 5 5 5 4.3 (270 reviews)
It was a quick replacement of a brake light bulb. I was a drop in and took about 40 minutes. I offered to make an appointment but he said it wouldn't take long and it didn't. I did buy the car at Freeway Ford but 3 years ago. I love my CMax.
Consumer Review
GREAT value
by Outdoor Sportsman from Platteville, WI
May 1, 2019
5
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
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Used
$17,046 44,330 mi.

2018 Ford Escape SE

Great Deal
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Christopher's Dodge World
() -
(888) 376-1848
3.8 (153 reviews)
21 mi. from 80301
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Dealer Review
ROLANDO MARSH
by Stanley Griffin from Aurora Co.
December 3, 2018
5 5 5 5 5 3.8 (153 reviews)
My wife and I bought a vehicle on 12 Jan 2018. Our salesperson was Rolando Marsh . He was such a professional person. We told him what we could put down and how much that we wanted our payments to be. He came through and got my wife the car she wanted and the color.The whole staff that night was great. I even talked sports with Tim the Vikings fan and Nate in finance was awesome also. Thanks guys .
Consumer Review
Nice car
by Chet from Clare , ill
April 26, 2019
5
Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...
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Used
$22,260 14,053 mi.

2018 Ford Escape SEL

Good Deal
  • Ext. Color: Brown
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Vroom (Online Dealer)
() -
(720) 683-4235
3.7 (1342 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Great experience!
by jwerth from DealerRater.com
December 3, 2018
5 5 5 5 5 3.7 (1342 reviews)
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
Consumer Review
Fantastic ! Best vehicle we've ever owned.
by Michael from Inverness
April 19, 2019
5
The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !
PRICE DROP
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Used
$19,998 $20,998 31,516 mi.

2018 Ford Escape SEL

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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CarMax Golden
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(303) 872-4758
22 mi. from 80301
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Consumer Review
Ford Escape SE 2018
by Dallas Escape customer from Dallas, TX
April 10, 2019
5
I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.
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Used
$19,999 16,516 mi.

2018 Ford Escape SE

Good Deal
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Interstate Ford
() -
(866) 495-8614
4.8 (1030 reviews)
13 mi. from 80301
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Dealer Review
Easy, no pressure car buying experience
by 2019EdgeST Owner from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (1030 reviews)
I had the pleasure of working with Dennis Blair (sales) and Quienten "Q" Clark (finance) two weeks ago on a new Ford Edge ST purchase. I had looked any many different makes and models and really liked the 2018 Ford Edge Sport that I originally drove at a dealer in Longmont. Short version is I got the high pressure sales tactics (I've been in sales for 20 years so that was NOT going to work on me). So next day I called Interstate Ford and was connected with Dennis. I explained what I was looking for and was ok waiting for 3 months for the new ST model. Went down and talked to him F2F and knew I was going to buy from him. Dennis has been doing this a long time and was easy to work with, answered my questions, and actually asked about my background. Dennis introduced me to Q so I had a chance to speak with him, learn about their extended warranty options, and even had them look at my current vehicle and get a $ number for trade in value. All of this was several months before I made the purchase. Three months later the car I ordered showed up and I bought it. I had already met the team and was quite comfortable with the process. Most of the paperwork was already done so I only spent about 90 minutes there from start to finish. I highly recommend Dennis, Q and the rest of the team at Interstate Ford.
Consumer Review
Luxury Comfort but at a lower price than others...
by Greg from Auburn, WA
April 8, 2019
5
We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.
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Used
$18,990 28,871 mi.

2018 Ford Escape SE

Good Deal
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Sill-TerHar Motors
() -
(303) 747-6972
4.3 (1636 reviews)
10 mi. from 80301
Authorized Ford Dealer
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Dealer Review
Everyone should buy a car from Patrick Collins
by Paul Bliss from DealerRater.com
November 6, 2018
5 5 5 5 5 4.3 (1636 reviews)
I've had my 1st car, a second hand 95 Buick Lesabre for about 5 years, and the whole time I had it I have admired Mazda vehicles from a distance. One minor fender bender was enough to total my car and get me searching for its replacement. To that end, I encountered Patrick Collins when I entered Sill-Terhar Motors, Mazda Dealership. I came in with specific Mazda 6 to try out. We quickly took it out for a test drive, and after driving it I had a couple concerns about that car. Patrick suggested few others vehicles they had on the lot to try out; a low mileage 2016 Mazda 3 hatchback, and a pair of 2016 Mazda 6's with around 40,000 miles on the clock. I found that the Mazda 3 (while great value) wasn't for me. The 2016 Mazda 6, on the other hand, was very nice, but I had some concerns about the reliability of Mazda vehicles. I have only ever had GM products in the past, and I am just unfamiliar with common problems for Mazdas. To address my concerns Patrick took me to speak with a member of the service department who did establish, to my satisfaction, that current generation of Mazda 6's did not suffer from any particular pattern of mechanical failures (which is what my online research had suggested). This left me with two concerns about the specific 2016 Mazda 6 I looked at (and liked the best out of the cars I drove). First, it was an ex-rental car, and secondly, the car sounded a little rough at idle on initial startup. While it is common for the Mazda 6s to idle at a higher RPM on startup to warm the combustion chamber/catalytic converter (which is stated in the owners manual), I thought that the car sounded off. Almost like the ignition timing was slightly out of adjustment (which is impossible since its computer controlled). In the end, that "rough" idle was probably within the spectrum of what is considered normal for these cars. However, the "rough" idle, combined with its history as a rental car caused me to pass on that car. At the end of that day, while I didn't buy a car from Patrick (because of my concerns with that specific car), I think everyone should. He was friendly, knowledgeable, helpful, very patient, and he is the lowest pressure salesmen I've ever met (seriously, I could easily have forgotten I was car shopping). He is a genuinely nice person, and should I need to buy a car in the future he would be my first call.
Consumer Review
Very easy to drive. Love it.
by JROC from Lithonia, GA
March 31, 2019
5
Design, size, cameras, trial of SiriusXM. Smooth ride and well to maneuver. I would recommend highly to friends and family. The radio system is fantastic, as well as the phone/bluetooth features.
JUST ADDED
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Used
$17,180 17,564 mi.

2018 Ford Escape S

Good Deal
HOT CAR
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Vroom (Online Dealer)
() -
(720) 683-4235
3.7 (1342 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Online Car Buying from Vroom
by chevygurl from DealerRater.com
December 3, 2018
5 5 5 5 5 3.7 (1342 reviews)
Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!
Consumer Review
Fantastic vehicle
by Happy from Northumberland, pa
March 21, 2019
5
Has met all of the wife’s needs, loves everything about it, especially the color, and all the great accessories in it, and of course the ride and the handling,
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Used
$17,390 33,917 mi.

2018 Ford Escape SE

Good Deal
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Larry H. Miller Ford Lakewood
() -
(720) 789-8733
4.3 (325 reviews)
22 mi. from 80301
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Dealer Review
Checkup/ Oilchange.
by Lance Fenske from Evergreen, Colorado
December 3, 2018
5 5 5 5 5 4.3 (325 reviews)
Service Rep Chase took excellent care of me and my pickup. Mapped a plan for tire care in the future. Excellent. I’ll be a steady customer.
Consumer Review
beautiful suv
by don&ann from Litchfield, Michigan
March 13, 2019
5
The escape is very nice and a lot of room for our vactions. the gas mileage is very good around 30 so far with only 600 miles on it. thanks ford.
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Used
$22,260 14,053 mi.

2018 Ford Escape SEL

Good Deal
  • Ext. Color: Brown
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Vroom (Online Dealer)
() -
(720) 606-6259
3.7 (1331 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Consumer Review
Best car for the price
by Babbsy from Downingtown, Pa
March 6, 2019
5
This car is perfect for my needs. I like the size and there is enough head room and leg room for my 6’4” husband. It is a very quiet ride and like the interior. Was looking at the CRV but couldn’t justify the price. It is a great car.
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Used
$20,288 15,887 mi.

2018 Ford Escape SEL

Good Deal
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Brighton Ford
() -
(888) 692-0586
4.6 (314 reviews)
21 mi. from 80301
Authorized Ford Dealer
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Dealer Review
Great Job!
by John Adams from Brighton,Co
December 3, 2018
5 5 5 5 5 4.6 (314 reviews)
Everything was completed in a timely manor, and received a call when it was finished. No messes or greasy fingerprints left on my shiny black F350!
Consumer Review
The vehicle has met all my expectations.
by Betsy from Epsom, NH
March 6, 2019
5
The car meets all my needs. Wish that Ford would have included remote start which it seems to not include in most of their vehicles at this time.
PRICE DROP
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Used
$22,665 $23,665 11,553 mi.

2018 Ford Escape SEL

Fair Price
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Loveland Ford Lincoln
() -
(970) 744-5217
4.7 (655 reviews)
26 mi. from 80301
Authorized Ford Dealer
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Dealer Review
Chris M is Fantastic!
by Brianna S from Fort Collins, CO
December 3, 2018
5 5 5 5 5 4.7 (655 reviews)
I couldn’t be happier with the service I received. I went in because of an email about some trade in deals. I left with a brand new car. Chris M was able to get me a deal that I absolutely could not pass up. He was friendly and able to answer all of my questions. I previously used Loveland Ford for all of my service needs, but after buying a car from them, will likely never go anywhere else to buy a car either. Great place! I told Chris I would write a haiku to show my appreciation. Came to see options | Found the deal of a lifetime | Loveland Ford is great!
Consumer Review
Ford Free Star
by cdonald from Fairfield, Ca
February 28, 2019
5
the set are a little to low i have to used a pillow to get a good view over the dash while driving. my last car were a Ford Free Star there fore I have more room.
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Used
$19,470 32,825 mi.

2018 Ford Escape SEL

Good Deal
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Vroom (Online Dealer)
() -
(720) 683-4235
3.7 (1342 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Easy Peasey No-Haggle Experience!
by RJV4EVER from DealerRater.com
December 3, 2018
5 5 5 5 5 3.7 (1342 reviews)
Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!
Consumer Review
Like new, low miles, under warranty
by DaddyJay from Palm Beach Gardens, Florida
February 25, 2019
5
Great handling fuel efficient and peppy engine. Very comfortable driving position with leather interior. Lots of room in the back with seats folded down. Has sync 3 dashboard display to link into your smart phone for navigation and messages
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Used
$19,470 32,825 mi.

2018 Ford Escape SEL

Good Deal
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Vroom (Online Dealer)
() -
(720) 606-6259
3.7 (1331 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Consumer Review
Great Escape
by mholland from lakeland, tn
February 22, 2019
5
This is my second escape out or 6 Fords...They are great vehicles and I would recommend one to anyone looking for a small/mid-sized SUV...It's one of the bigger ones in its class...
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Used
$19,699 31,612 mi.

2018 Ford Escape SEL

Good Deal
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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EchoPark Automotive Thornton
() -
(888) 630-1810
4.5 (280 reviews)
16 mi. from 80301
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Dealer Review
First trip in
by TherealTK from Colorado Springs, CO
November 5, 2018
5 5 5 5 5 4.5 (280 reviews)
Very nice location, great customer service and follow up. I'm still early in the buying process and haven't been pressured, just following up consistently.
Consumer Review
Nicesuv
by Dennis from HORTONVILLE
February 17, 2019
5
It's a very nice SUV.It handles great and it fits my wife.she is only 4 ft 8" tall. Over all it is a good fit for our needs
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Used
$16,989 24,695 mi.

2018 Ford Escape SE

Great Deal
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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EchoPark Automotive Thornton
() -
(888) 630-1810
4.5 (280 reviews)
16 mi. from 80301
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Dealer Review
Unbelieveable!!
by Joe Evanoff from Henderson, CO
November 5, 2018
5 5 5 5 5 4.5 (280 reviews)
I'll never go to a regular place to get my car serviced again. To start off with, EchoPark gained my trust completely be telling me "your tires are wearing perfectly, I don't think you need to rotate them at this time" Wow, I have never had this happen before!! Usually they want to do anything you request or recommend something whether it needs it or not. I received an oil & filter change and they also changed my air & cabin filters. EchoPark is unbelievably clean, I wish restaurant bathrooms were this clean!!! Very hi-tech and comfortable inside. I love the way you can watch the tech service your car. I will have all my cars serviced here!!!!! AAAAAA++++++++
Consumer Review
Good car so far
by batmen from Reynoldsburg
February 13, 2019
5
This is a good car so far. We've only have 5000 miles on it so we really don't know what will happen in the future as far as reliability. The test of time will show us how long this car will last. Duh!
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Used
$18,800 37,437 mi.

2018 Ford Escape SEL

Good Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Carvana
() -
(855) 710-2863
4.1 (540 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Consumer Review
Most car with most features I have ever had.
by Mikel-J from Moscow, Pa.
February 12, 2019
5
It has more power than my 2016 along with many more bells and whistles. It is the color I wanted along with all the features I also wanted.
JUST ADDED
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Used
$17,180 17,564 mi.

2018 Ford Escape S

  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Vroom (Online Dealer)
() -
(720) 606-6259
3.7 (1331 reviews)
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Vehicle available to be shipped to your home. Contact the dealership for details.

Consumer Review
Extremely comfortable
by BuddMan319 from Largo, FL
February 12, 2019
5
Love this Truck. It is up high like a regular truck, but it drives like a small car. It has plenty of room front and back, and when the back seats are down it has a huge cargo area to haul just about anything I’d need.
JUST ADDED
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Used
$16,300 17,172 mi.

2018 Ford Escape S

  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana
() -
(888) 479-8749
4.1 (542 reviews)
Online seller
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Dealer Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.1 (542 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
Consumer Review
Comfortable!
by Sara from Coldwater, Mi
February 9, 2019
5
Love the leather seats, so comfortable also love that they are heated! It has so many more features that I didn't have before I love the climate control. It handles very well in the bad weather.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of service for more details.
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