Used 2018 Ford Escape for Sale in Castle Rock, CO

Had a very complicated and frustrating issue with sound system on my 2016 f150, James at autonation stayed the course with me and was extremely professional and understanding.

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

I have given the highest rating to the categories that apply. Everyone was helpful, courteous, and really kind. The only shortcoming--which didn't affect much--was that Id asked t to have the tires that were taken off put into the back of my car (which John acknowledged I'd done) but they weren't. One tire would have been okay for an extra if I'd needed it. But. . .

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !

I just want to thank Zac for the wonderful service and finding me a great car that I could save up for! He helped me find a great deal and I can't thank him enough for everything he has done.

I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.

Kahley with services was great! We called ahead and she listened to our needs. When I got there she got started right away on our fix which ended up being more complicated than I originally thought. The wait time was only 30 minutes and the waiting area was nice with Tv's, snacks, and comfortable chairs. I was very impressed!

Design, size, cameras, trial of SiriusXM. Smooth ride and well to maneuver. I would recommend highly to friends and family. The radio system is fantastic, as well as the phone/bluetooth features.

I can't say enough about Kevin and the guys in the service department. I started coming to you when the dealer I bought my car at told me I would need to wait about 10 days to schedule and oil change appointment. Seriously??? 10 days to get an oil change done??? I don't like to go to the oil change places so when I remembered I trip to Echo Park car shopping with a friend. I went online and was able to get something scheduled that very day. What a difference that was to me. I decided I would never go back to that other dealership again. I have been fortunate with my car so oil changes are very important to me in order to keep my Honda in good shape and servicing me for years to come. On this trip I had just returned from a 4200 mile road trip across country. My service light came on 1000 miles from home and I was in drastic need. I was able to quickly get one scheduled that fit my life schedule. Something came up between scheduling and having my appointment. I was in a hurry to get things done. They were very honest with me by telling me it would take at least 45 minutes to get done. They set the right expectation with me. That's important for a busy schedule. When I arrived they were ready to go and had me out in about 45 minutes as promised.. and even washed my car! I work in Customer Service myself so setting the right expectation with your customers is important. The friendliness and great waiting area don't hurt either:) Thank you again Echo Park Service for another great experience.

Has met all of the wife’s needs, loves everything about it, especially the color, and all the great accessories in it, and of course the ride and the handling,

For your Expert workmanship and installation of parts bring replaced. Service Managers are very polite and clean. They listen to WHAT the Customer wants or needs, and advise them of what they can do to check your auto out and end up, and keep you informed of the progress of the repair. Excellent overall Service by all. John Russell, Aurora CO .

The escape is very nice and a lot of room for our vactions. the gas mileage is very good around 30 so far with only 600 miles on it. thanks ford.

What an outstanding day!! First off let me thank Kerri Smith for doing an outstanding job and to Phil Long for having the best selection / prices in Colorado. This is my 2nd truck I???ve bought from Kerri and it won???t be my last. If you're looking for a Ford get with her bc she???s one of the best sales reps in the Denver area 🙌🏼💯Thank y???all again for everything.

This car is perfect for my needs. I like the size and there is enough head room and leg room for my 6’4” husband. It is a very quiet ride and like the interior. Was looking at the CRV but couldn’t justify the price. It is a great car.

I had a car accident last weekend that was a total loss, so I was in the market for a new car. I made the drive from Colorado Springs to Groove Subaru due to the amount of positive reviews I read about this dealership. Joe Schlitter greeted me as soon as I walked in the door. He listened to exactly what I was looking for and helped me out without pushing anything on me. This is always a huge fear for me when buying a car, that I'll get pushed into something I'm not happy with. The car we were looking at ended up not being perfect for me, so Joe walked me back out to the lot without blinking an eye or making me feel badly about the time we had already spent. We found just the right match, exactly what I wanted. I really appreciate his personable demeanor and will be back to see Joe specifically the next time I'm in the market for a car!

The car meets all my needs. Wish that Ford would have included remote start which it seems to not include in most of their vehicles at this time.

I loved my 2013 Ford Escape SEL 4cyl, This car is super fast that's called ECO Boost. The options on this car is Awesome: Panoramic sunroof, I'm talking jumbo!! People in the backseat can enjoy this sunroof, heated seats, bluetooth = hands-free phone, my car reads my text messages to me and I can reply to text messages from my car..does it get any cooler than that?? YES, it does!! Terrie Gilbertson at Phil Long is first class. She understood exactly what I wanted: a white Ford Escape with black leather interior and I don't want to lose any of my current options, I want to gain options like remote start, day time running lights, etc. Terrie Gilbertson found my perfect car. I now have a 2013 White Ford Escape Titanium - fully loaded (all kinds of extra options) 21,000 miles with 2.5 years of free oil changes. There is no other car that has all the options Ford offers so eat your heart out Tesla & BMW...........Love-love-love my white Ford Escape!!! Thank you Terrie!! You are 1st Class :)

the set are a little to low i have to used a pillow to get a good view over the dash while driving. my last car were a Ford Free Star there fore I have more room.

I have to be honest... reviewing car dealership experiences is a tough one. For those looking to make a deal, the act of negotiating can leave a sour taste in anyone's mouth. What you believe a car or truck is worth, may conflict drastically with what the dealer paid / invested in the vehicle. That being said, I would say I had an above average experience with my recent transaction. The negotiating struggles a little with Tony Upton, but the deal was ultimately closed with Shawn Stancil's assistance. My sales associate, Brendan, spent quite a bit of time letting me get to know the vehicle. I was even allowed to view the undercarriage on a lift in the service area. Shawn allowed me to take the vehicle home to review the option with our family. The only reason for the less than perfect rating has to do with the negotiating challenges and the fact that I had to replace the vehicle's battery (a $120 expense) less than 2 weeks after the purchase. ***Update*** - following this initial review posting, the client experience manager (Jennifer with assist by Shawn) contacted me and offered to pay for the failed battery. I really appreciate the dealer standing behind this purchase and making the situation right. I'm updating my overall review experience / rating. Thanks Jennifer and Shawn!

Great handling fuel efficient and peppy engine. Very comfortable driving position with leather interior. Lots of room in the back with seats folded down. Has sync 3 dashboard display to link into your smart phone for navigation and messages

We recently purchased a new Ford F350 truck from Phil Long Ford and it was a great experience. We had done our homework and narrowed a list down to 5-6 potential vehicles we were interested in at a couple of dealerships and asked for written quotes. Phil Long's was not the least expensive, but Radcliffe had committed they could/would beat any deal so we made an appointment with headed down to test drive them. They had the first truck (F250) ready when we arrived. We drove it and the F350, decided we wanted the bigger one and sat down to discuss. I was worried since we weren't comparing apples to apples (different options on the other trucks we looked at), and we were trading n a vehicle, that we might get the run around, but that was not the case. A small (and reasonable) amount of negotiation later, we were the proud owners of a new vehicle. Radcliffe introduced us to the service department (made us want to use their service group even though they are miles from our house), signed paperwork (no hard sell on the extras), and were on our way! They have been very accommodating on some after sale work we are having done as well. My only complaint is that I wish they were slightly closer to where we live!!!!

This is my second escape out or 6 Fords...They are great vehicles and I would recommend one to anyone looking for a small/mid-sized SUV...It's one of the bigger ones in its class...

We recently purchased a used car here and could not be happier! The inventory was awesome- there's a big range of price and vehicle type. That gave us two great options on one lot as opposed to driving around all day. The dealership doesn't buy cars with an accident history or high mileage (around 70k is the max I believe). It was great to walk around the lot and not worry about what might be behind door number 3. And our salesman, John, was incredible. He understood our budget, showed us great cars without any pressure. It's rare to have the salesman recommend the cheaper car, but he knew it was the right car for us! It may not look like much from the outside, but I promise you won't be disappointed. As John said- it's low overhead. We got a perfect car at a great price. Thank you guys!

It's a very nice SUV.It handles great and it fits my wife.she is only 4 ft 8" tall. Over all it is a good fit for our needs

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

This is a good car so far. We've only have 5000 miles on it so we really don't know what will happen in the future as far as reliability. The test of time will show us how long this car will last. Duh!

About a month ago we came down to KIA Sorento. We looked at 2 vehicles that were available at the time with Skylar Martin who had just moved into the area with his dad who is part of the new management. Skylar did not push us or try to sell us a new car. Instead he understood our need and let us take a gray Sorento (now sold) so that I could test drive it and see if it would work out as a vehicle of choice. We were able to meet his dad who understood our desire to wait for a personal loan to come through. I would highly recommend this dealership based on others that we have been to and say that it is worth doing business with if you can find the right vehicle of your choice.

It has more power than my 2016 along with many more bells and whistles. It is the color I wanted along with all the features I also wanted.

Visited echo park for the first time, it was a very different experience from normal dealerships. Many cars to select from and great people who knew about each vehicle. I really liked the experience overall.

Love this Truck. It is up high like a regular truck, but it drives like a small car. It has plenty of room front and back, and when the back seats are down it has a huge cargo area to haul just about anything I’d need.

It was a quick replacement of a brake light bulb. I was a drop in and took about 40 minutes. I offered to make an appointment but he said it wouldn't take long and it didn't. I did buy the car at Freeway Ford but 3 years ago. I love my CMax.

Love the leather seats, so comfortable also love that they are heated! It has so many more features that I didn't have before I love the climate control. It handles very well in the bad weather.