Used 2020 Ford Escape for Sale in Granite City, IL

Went in for an oil change. They couldn't have been any friendlier. Went to waiting area until my ride would arrive. Wi-if was available, free bottled water, TV, coffee, and vending machines. Salesman (Larry) was very friendly as I looked at a few showroom cars. Surprisingly, they called me that my car was done before my ride arrived! Not only was it finished, but they had washed it, too! When I went to pay - they told me about their 4 X Oil Change Special - it was barely any costlier than 1 oil change!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Took my 2002 Prowler in for repairs and these guys are the best, because my car is out of date they tried every avenue they could to find my part that no longer existed. I needed this to pass inspection so they wrote me out a form to get the state to understand my problem and got me a deferment.

Rick and Courtney in the service department are GREAT. Very helpful, willing to bring the mechanics out to explain in detail what was found, options, and recommendations. Saturday service hours really help.

Started the morning out looking for an New Equinox or Escape. After our first encounter with a salesman that, wasn't interested in selling a car, We went across the street to Federico, and met a gentleman named Larry Burch. He had the warmest smile and friendliest personality! He is a very personable man and made us feel comfortable from the beginning of our visit. I really had my heart set on the other mentioned vehicles and wasn't really interested in looking for any other car. With no pressure what so ever , and after an hour of looking around the lot, showing us car after car, Larry showed us a Cherokee. I wasn't impressed at first, took it for a drive, and I can say that, I AM NOW THE PROUD OWNER OF A 2016 JEEP CHEROKEE!! GO SEE LARRY AT FEDERICO!!! GREAT SALESMAN and GREAT PURCHASE!! MERRY CHRISTMAS LARRY !! (THE LARRY WRIGHT FAMILY!)

Today I went into Federico to test drive a few SUV's not expecting anything, the sales rep that I worked with was Sheryl McCormick she was great, no pressure to buy, to write any numbers down, answered my questions fully. I left told her I would bring my car back to find out what it was worth, she(Sheryl McCormick) greeted my parents and me again, they test drove my car and did the numbers and I never felt pressured to commit to anything. I did leave Federico's with a brand new 2017 Jeep Renegade and I was very pleased of the service of everyone that I dealt with. There are some things we didn't get to tonight because it was closing and Sheryl McCormick is to me, going beyond her duties to have everything else ready for me in the morning.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

My experience was great. The Service Advisor and very thorough, and alerted me to other issues that I wasn't aware of. In addition to the Emissions Inspection, the Sales Advisor advised me that one of my tires was in the yellow zone and that I also needed an Oil Change. As I am always short on time...I appreciate the Sales Advisors alerting me, while there in the Shop, so that I could handle/resolve multiple issues during one visit.

Kenny Ladd in the Service department is just wonderful! Helpful and friendly. Definitely going back for future services!!!!

Jeff did a fantastic job. I loved that he didn't in any way try to pressure me into the sale. Definitely one of the best car buying experiences I've ever had.

I had the spark plugs changed in my 2008 F-150, A few days later I noticed a fuel odor in the cab. Took it back To Dave Sinclair and they found a spark plug not seated correctly. Repaired it for no charge and everything is good.

One part that required repair was already replaced in June 2016. Had no problem with Dave Sinclair replacing at no cost and the warranty of a the part.

Everyone is totally professional, friendly and simply a joy to do business with! We won't take our vehicles anywhere else!

Matt Vallee was very knowledgeable, courteous, and efficient. He didn't seem to mind some of the dumb questions I had. We drove several cars around the lot before making a final selection. The whole process went smoothly. Matt was kind enough to help me clean out my trade in since I wasn't really prepared to turn it in. Mike in financing was also very knowledgeable and courteous. However, he had to apologize several times for the length of time it took to get the financing completed. My FICA score was 850. I don't know why the financing took so long. I arrived at the dealer about 3:00 PM and had my car selected and priced by 4:00 PM or so. I didn't get to leave until almost 7:00 PM. Three hours for financing seems way too long. Something needs to be done about the time it took for financing. I am enjoying my new 2018 Chevy Cruze in what I describe as Cardinal Red! I learn new things about it every day!

The service center is always clean and with a friendly staff! Always havr great experiences at Lou Fusz GMC

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

Last Saturday I bought a 2017 Highlander from Weiss Toyota... it was really a fantastic car buying experience! I wasn't expecting the buying process to be smooth and pressure free experience. Most of the times, the car buying process is something many people hate to go through. This time with Weiss Toyota the buying process was easy and breeze! I started to communicate with Monte Hall (sale Person) several days in advance of the walk in visit via e-mails and texts to get the designated vehicle's specifications. in one of the e-mails Monte told me: "if you're buying a new car please give me a chance", and I did give Monte a chance and I am happy that I did. Eventually, Last Saturday I walked in and greeted by Monte Hall which was followed by showing me the car that I was making inquiry about. From the get go the buying process was transparent, friendly, and professional. Me and Monte went back and forth with James Leinauer (Sale Manager) to get the final agreeable purchase price. All I can say is to thank both Monte and James for their professionalism and patiently handling of my counter offers. the purchasing process can't be any better. Eventually, I would like to thank Mike Cross (Financial) for his professional handling of the paperwork's. If you're looking for new vehicle, I am really recommending you to see Monte Hall at Weiss Toyota first before you make the final decision to buy another car. The negotiated price is really reasonable and the lowest I could get. Finally, I couldn't have been happier with a low pressure, hassle free of car buying experience.

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

I feel very good about taking my car to Suntrup Ford for routine maintenance. Cheerful atmosphere and comfortable space to wait for repairs.

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

My wife and I have purchased 6 cars from George Weber and have been totally pleased, this 7th car I purchased last Saturday 8/18 was a little more difficult. and possibly some of it was my fault. I looked on Weber Granite City and found a new Trax and the "Sale Price" was very enticing, so I was going to buy it at Columbia and have them bring it down but found out the sale price was sort of deceptive and I could not have it at that price. Turns out the Granite City did not breakout the itemized deductions like Columbia does. Thankfully between Darryl ( my salesman ) and Frank Shinault ( Manager ) we were able to come to a gentleman's agreement on the price. I do think when Mr. Weber goes on tv and says there are no gimmicks and everybody qualifies then all of his dealerships should do it the way Columbia does it, otherwise he will seem the same as other Chevrolet dealers in town can appear at times and I think he is above that. Mike L.

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

Professional and timely-Bravo. Thanks so very much.

I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier

Had a 2004 F150 with 153K miles, but still going because we maintained it. Needed brakes, tires, and motor in back window. So...do we fix? Well, extended warranty ran out at 148K. Extended warranty company said, "No, too old to renew." If they were fearful, then so were we. We called Tim. Why? When you have 'gold" (Experience with Tim), you do not want less. We chose a 2013 Fusion Hybrid which is rated 44 city/41 hwy. It is high tech, nice looking, easy on wallet and fun to drive. One day later, while waiting for a go order, a cashier and I girl talked. She and her Mother want to trade their autos. Therefore, gave up my Tim business card. When others can give testimony of a honest, courteous, listening person who cares about their fellow human being...then that is Tim Coffman. Thanks Weber Ford, Tim respresents you nicely. Looking forward to checking out your Service Department under WEBER. Sincerely, 70 yr. old BOOMERS

This car is the perfect size for me this is a great investment and rides great. This SUV handles turns great and awesome in the winter months, too!