Used 2023 Ford Escape for sale near Harvard, IL

My daughter and I were traveling from WI to Iowa, when about 15 miles from the dealership, my check engine light came on. I went directly to the dealership. Without an appointment, they were able to get me in, figure out the problem, fix it and get us on our way. I was so grateful that we weren't turned away and that they made time in their schedule to fit us in! They kept me informed the entire time and sent us on our way 3 hours later. Very grateful and appreciative!!!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Great buying experience, quoted a price that was acceptable and it never changed. Easiest car buying I ever had

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Buying my Camaro from Castle Chevrolet in McHenry was an outstanding experience from start to finish. I worked with Eric Loredo, who set the tone by doing a full virtual walk around and video of the car before I arrived, answering all my questions in real time. When my wife and I landed at ORD, the car was spotless and ready to go. Finance Manager Mike Lazzara had all documents sent ahead so I could DocuSign, making the delivery quick and smooth. Sales Manager Matt Knudson, GSM Jerry Spanier, and Andrew Sytsma (who wasn’t my salesman but still took time to chat and share product knowledge) all played a part in making this one of the easiest purchases I’ve ever had. The team knew my previous car was totaled in a tornado, and they went above and beyond to make this out-of-state transaction simple and stress-free. Eric and the entire Castle team reminded me that buying a car doesn’t have to be a battle. I would absolutely buy from them again.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Such a great place to buy a car, whatever you are looking for, very easy people to work with and no pressure at all. I have now leased 3 vehicles from them and its always been easy!!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Andrew Doyle at this dealership was amazing to work with. He was soft spoken, detailed yet concise. He was influential in making a deposit for a purchase. I had to pull out later for other reasons. But I give high regards to Andrew’s work.

Purchased a Transit 350 van from them from another state. Great communication and I had LOTS of questions. Finance went smoothly. The whole process was excellent. Waiting for my van to arrive in a day or two.

Mitch Edler was an excellent salesperson who spent a lot of extra time linking up the infotainment system. The trade in value was average. Did not like having to sign the " arbitration" agreement. We were able to complete the process and drive out the new car in hours. Very efficiently done!

Wonderful experience! Bought my car from Cody and he was absolutely amazing! We loved his attitude to help us get a good deal, he was truthful and straightforward! If I could give this place and my experience more than 5 stars, I would! Thanks again Cody! You really made this process easy and quick!

Very friendly and honest dealership. They didn’t try to take advantage of the fact that I know nothing about cars and didn’t add on any warranties that I didn’t know about to get extra money out of me. Colin was especially helpful and very knowledgeable about what he does. I have recommended this place to multiple friends already, even though it is out of state for us, delivery is worth it and very reasonable. The whole process was easy and quick considering I was buying a car. Everyone else at the dealership was friendly as well. One of the very few dealerships I’ve seen that doesn’t just try to get money out of you. 5 stars easily

My second Kia in 3 years. I love my Kia an the friendly and outstanding service.

Purchased 7 cars from this dealership and have never been disappointed. Dennis along with the others have truly made the car buying process fun. Thanks so much for your professionalism and experience we are so very appreciative. Looking forward to purchasing number 8 very soon.

Fast and friendly. A great selection of cars to choose from, as well. Would definitely buy from them again. Will be trying out their service department next!

This dealership was recommended to me after a couple of bad experiences at the one I had before. Harvard ford will be my main dealership from now on and I'm from Rockford. Top notch from the service department to the sales department and everyone else in between. Took care of my issues and explained everything with professionalism. 5 stars for Harvard Ford

Excellent Vehicle Buying Experience!!! A very relaxed environment with a no pressure. My salesman Anthony Castalado, his Sales Manager Bob (can’t remember his last name) and Heinrich in the finance office were great. I drove home in my new used vehicle with a smile!!! Love my new to me 2022 Ford Explorer xx-Line!!!

Thanks for waiting for CJ so we could buy the dark horse. Any business that stays after hours is a business that I would like to do business with. Keep up the good work, 32gang, strong. xxxx.☝🏾❤️🤲🏾🙏🏾🤘🏾⬆️🆙⬆️🆙

We purchased a used car from them. They made the process so easy! They provided personalized service. Everyone was friendly and professional. The whole experience was positive.