Used 2023 Ford Escape for sale near Whitman, MA

Can't say enough good things about this dealership. Bought 2 cars and been coming to the Service Dept for close to 10 years. The main reason is the Service Dept - Great Service Managers!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

This is the only place my loved ones and I trust when it comes to our vehicles, whether it's purchasing a newer vehicle, repairing our current ones or with service such as inspections and diagnostics. For my own personal experience with Lucchetti's... I've had my car regularly maitanced and repaired in their shop. The guys are really nice, helpful, honest and very good at what they do. Their prices are reasonable and the best I've seen around. Inside is very comfortable and clean. The team they have are great! I personally met with Chris and David, they really do make you feel like you're family and not just a "customer". Not only did they always take the time to listen and take good care of me and my car but they also found me my dream car that I've been searching for, under my budget price and over my expectations. I will never go anywhere else and I will and do recommend this place to everyone I know.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Had a good experience with review off options from both a car perspective and options, and for financing and trade in. only feedback would be relative to trade in value for current car but a bit rushed given my work demands so the pressure should have been offset by asking to pull back.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Awesome Experience. Jason and Joe checked out my car and replaced all necessary filters plus changing the oil.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I highly recommend Jannell Ford of Hanover. Mike Mullen, BDC manager, answered all our questions and set us up with a convenient appointment with our Certified Sales Specialist Charlie Seibert. Charlie knew the vehicle we were interested in, explained in detail all the systems and even assisted us in setting up our phones. He made this a quick and easy transaction. I can't say enough about the General Sales Manager, Eddie Clark. This is our second vehicle purchase from Jannell and Eddie was hands-on involved in both. He made sure we were satisfied with our experience, understood the process as far as registration transfer, trade in value, maintenance and warranty schedules, basically everything we needed from Jannell Ford.

THE SALESMAN WAS VERY PERSONABLE AND PROFESSIONAL. I WILL RECOMMEND HIM TO MY FAMILY AND FRIENDS! THIS DEALERSHIP IS VERY CONVENIENT FOR ME FOR ANY SERVICE TO MY NEW CAR.

Bay State Ford has an excellent Service Dept. They are courteous, professional, & stand by their work. I would highly recommend Bay State Ford for their Service Department, and the Quick Lane Service as well. Great team !!

They were awesome as far as the service and driving my car back! They sent out a reminder email and texted me when the problem was fixed. I was very impressed. The only problem was it took me six months to get an appointment to fix the recall.