Used 2024 Ford Escape SUVs for sale near Wheeling, IL

I needed a Ford dealership to take care of a couple of recall notices on a 2023 Bronco I purchased used from a non Ford dealership a year ago. I had received a brochure from Hawk Ford in St.Charles, Illinois, and decided to give them a try. To make a long story short, customer service arranged for a pickup of my vehicle at my home the very next day as well as a more than reasonable time frame for the repair, and then delivered my vehicle back to my home about a half hour ahead of the originally scheduled time frame. Because of the fact that I needed recall repair work, there was no charge for either the pickup and delivery, or the actual repairs.The courtesy and customer service extended to me actually left.me speechless. All I have left to say is, I now have a Ford dealership I can rely on. Thanks again Hawk Ford.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Profesional service and resourceful financing . Great dealer wouid buy again and highly recommended. Joel Sales and Owner were extremely patient and helpful l

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Very Good service department waiting room was clean and well stocked with food and drink X X X X X X X X X X X

I and my wife only use the dealer's services for maintenence and repairs. We are always satisfied with the quality of the repairs and the friendliness of the office technicians

Bill Baroud was very easy to work with. Straight forward, no ?sales? pressure The staff was very friendly and helpful. I am not very sure what else there is to say

Matt is sales was very open and honest. He worked to get the payment I needed!

Steve was super kind, patient and overall great. We purchased a car for my son and had endless questions and concerns. He was wonderful and I highly recommend. I’m not the easiest to please so this review means a lot!!

We have received very good service with Theresa and Dj. I love my Jetta and they were so nice and gave us a free gift too

I would recommend Golf Mill Ford to anyone!!! If you're looking to buy a car, this is the place to go!! I was helped by Mike Godlewski and Tall Damian in search for a reliable and affordable vehicle. I was pleasantly surprised with the available inventory they had. We looked at and test drove some cars, BUT the last one they brought out, I thought for sure was going to be out of my budget and thought they were trying to sell me something "more expensive" - wrong. THIS HAS BEEN MY DREAM CAR for most of my life!!! Test drove it, Mike told me all about the engine, accessories, vehicle background and all of the bells and whistles. He is VERY knowledgeable, personable, attentive and trustworthy. When we were going over financing and prices, I was surprised with what my monthly payment would be (within my budget) for my DREAM CAR! We made a deal and I rang the bell (which was the perfect touch to my high emotions). Through the whole experience, I felt comfortable, understood, and important. The whole process was much easier than I have had in the past. Tall Damian helped us understand any questions we had and was also very personable, transparent and attentive. Signing the paperwork was seamless and fast. Grzegorz Jarzabek worked with me and ended the process efficiently. This entire experience was unlike any past car-buying experience I've ever had. Exceptional, Outstanding, Smooth, Enjoyable and First-class. I can keep going, but I think you get the picture. Exceeded all my expectations, and I drove home IN MY DREAM CAR!!!! (unexpected surprise!) THANK YOU TALL DAMIAN, MIKE G AND GREG J!!!!

I had a positive experience with Al Piemonte Ford in Melrose Park. I just lost my father. My dad did business with them when he was alive, and recommended them. Eddie Rodriguez was the sales agent that took care of him. He remembered me, was compassionate, knowledgeable, helpful and expedited the transaction in a fair manner. Thank you.

Adal and Ignacio were very very very helpful and energetic i would recommend them for all my purchases and all my families and friends purchases i will tell everyone about them and that hopkins ford is the best dealership ever and gives awesome deals and makes dreams happen!

Quick and East to get my car in for the recall issue. The time it took was a lot less than what they thought it would be, plus they washed my car. Nice Job!!!

I went to Hawk St. Charles with the intention of just looking at the Broncos. I test drove 2 . D.J. Was my salesperson . He was so well informed on both vehicles. Showing me all options. I easily made my decision to buy the Big Bend Sasquatch. I got a great deal. I couldn?t be happier with my purchase. I?m obsessed! Thank you to all of Hawk Ford St.Charles. I will be recommending you to all my friends and family.

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

Love the sales team very helpful and professional. They are great helping you with the right car and price that fit your need .

Everything went great buying my new truck. Chris in sales was a great help and facilitated every need I had. Couldn't have had a better experience!