Used Ford Escape Active for sale near Riverdale, IL

After contacting the dealership via cars.com I received an email communication from a sales representative saying the car was in stock and available to view. I wrote back and stated, I would be available the following day in the afternoon and left my phone number. After not hearing back from the sales representative. I drove to the dealership the next day and walked into the store. The few sales people that were in the showroom appeared to be busy with other customers and no one was at the welcome desk. I looked at the car outside near the front of the store, but left a few minutes later. The sales person did follow up with me the next day and apologized as it was their day off when I was there. I appreciated the communication, but did purchase a new car at another dealership.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I purchased a 2023 Genesis Gv70 Form Napleton Downtown. I ordered the vehicle and it arrived months later. The whole process was seamless. I got the exact deal I wanted.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I needed to purchase a car due to an accident that was not my fault. A stressful situation already. Sultan Matariyeh was very helpful at comparing the options, matching them to my needs, and showing me all the features that were foreign to me. I highly recomend him as a saleperson at the Lombard Toyota.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Thanks Alvin for doing a awesome job with my son on his first purchase of a car you have great patience and communication 💙💙🫶🏽

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Wonderful buying experience! Rich was friendly and very knowledgeable. Finance process was a breeze. Highly recommend this dealership for your next vehicle.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

had an excellent experience at the West Chicago Auto Mall. The staff was professional, friendly, and made the entire car-buying process smooth and stress-free. They answered all my questions honestly and helped me find the perfect vehicle within my budget. Highly recommend to anyone looking for a reliable and trustworthy dealership!

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

great, helpful, friendly ,knowledgeable staff. explained and answered all questions. followed up with a phone call ,and when I called them they called me right back.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Thanks Bill and Jose for getting my car back together. I really appreciate everything you guys did!

A new 12 v battery for my electric Leaf. That battery lasted almost twice as long as accessory lead-acid batteries in my past gasoline cars. Five years until the first maintenance. The Nissan dealership is a comfortable place to wait for testing and replacement to be done. Staff are polite and straight talkers.

5-Star Review: Excellent Car Buying Experience! I recently purchased a car from Marino CJD and I couldn't be happier with the experience. From start to finish, the service was top-notch. The staff was friendly, professional, and knowledgeable — they answered all my questions without any pressure. The entire process was smooth and efficient. They made sure I was comfortable with my decision and went above and beyond to ensure everything was handled properly. The car was in great condition, just as described, and the pricing was fair and transparent. If you're looking for a dealership that values customer service and makes car buying stress-free, I highly recommend Marino CJD. Thanks again to the team for making this such a positive experience!

everyone was polite and courtesy. I was taken care of and explained everything. And was out of there at the time I needed to leave.

Everything went well. Only took 2.5 hours from in the door to driving home with a new car, including a trade in and financing.

It was easy to work with Toyota of River Oaks. We negotiated a fair deal. When I go back for service, I will always say hello to Bernadette.

Most seamless purchase EVER. Adam Rausei is competent and decent, as is manager Matt Monix. You won't regret working with them!

Love the sales team very helpful and professional. They are great helping you with the right car and price that fit your need .

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

When people complaining about the car buying process this wasn?t one of them they were great!!!

Another great trip to A Phillips Chevy!! Fast service, clean shop, friendly service staff. Been buying from Phillips since 2002. Will be back soon, Thank you