Used Ford Escape Active for sale near Westmont, IL

Frank was very helpful in diagnosing the problem and also scheduling the service appointment, ordering parts and everything was covered under warranty with the Minimum deductible.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

They were very helpful, answered all my questions, very professional Took their time to explain everything to me

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

What a wonderful experience with the CJ Alvarado and the Marino team. He exhibited true professionalism from the phone calls, emails, and the final business deal! I felt like a received a fair trade-in.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

The salesman Stefan was great he was not pushy or rushed me even though it was past closing time when we wrapped up the sale. Customer service didn't end at the end of the purchase a few calls and emails made to make sure I am happy with my purchase

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Best dealer, Their vehicle are clean and neat Good attention and communication They also have a good price

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

The staff was friendly and Igot a decent deal on price and financing for the Nissan Ariya.The wait to finalize the paperwork was way too long. The EV also only had 40 miles of charge, not a good look.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Bought a car on Wednesday night noticed the brake light was out. Told me to bring it back on Monday and they would take care of it. Did the oh I am in a cabin filter and even filled it up. Will shop again.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Amazing experience, i recommend them as I’ve been shopping around for a while and they were by far the best!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Very great experience Derrick helped me with my first purchase very successful and will be recommending others

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

What a nice buying experience. Going to a dealership is often like going to the dentist, but salesman Michael Caragher made it as pleasant experience as buying a car can be. No hassle, not pushy, ez going and professional. Terry T. Chicago

Experience overall was very good, salesman wasn't pushy and worked very hard to negotiate a deal I was happy with. However, the dealer should update their website more frequently, as both of the cars I was interested in were sold.

Me trataron muy bien sobre todo el vendedor Andrés que hiso todo lo posible en ayudarme y le doy las gracias por su ayuda

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Attention:Jesus;Mr. Howard; Joaquin and Angel showed professionalism and respect.They answer all my questions. Thanks again.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

I have shopped and purchased here many times because I?m always treated right. Great deal, great folks to deal with. I would recommend them.

Excellent Experience working with Sam & the team at AH Ford. Sam took his knowledge helping me find the right car I was looking for. It was a smooth transaction trading in my vehicle & purchasing a Ford Bronco Sport which I just love. I would most definitely work with Sam again.

I did not like my experience with the HR woman, snobbish, cold and gave me the feeling my new car I just brought would break down soon if I did not buy her upgrades. Great vehicle, Brian the Rep responded instantly answering any question, I have.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Purchase was easy with no hidden costs. I don?t know why you need 25 words if you want people to respond to you request for a review.