Used Ford Escape ST-Line for sale near Cerritos, CA

A few days ago, we went to a dealership late in the night, and Cristian Gomez greeted us with a warm welcome. He treated us very well and explained everything about the car in detail. We had been to other places, but I wasn't very convinced because they didn't give good explanations about what we were looking for. But in AutoNation, we traded in my 2001 Subaru for a 2024 Toyota Rav4. I'm happier than ever with my new car! Thank you, Cristian Gomez and AutoNation for helping us with the purchase of my new car. Happy and prosperous New Year

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Met up with salesman Ed Ringler and what a great buying experience! Thank you Ed! I’m recommending everyone I know to come see u! Thank you once again!!!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

No nonsense sales of a well-equipped Accord. Thank you! Ali and Steven are Great 😊. Wide selection of Hondas. Check them out. (Word requirements for review.)

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Luis Aguirre from HB Jeep helped me out and made the whole car buying process very easy ! I would highly recommend coming in for him.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Tuve una buena experiencia en esta tienda me explicaron cada paso hasta asegurar que había comprendido Rolando y Carolina me ayudaron mucho

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Honestly, my experience was 6/5 stars. I went on Sunday to test drive the Crosstrek…Estelle Feng was more than happy to show me the vehicle, answer any questions, and didn’t pressure me at all to buy that day. I knew I’d be coming back because of her. I even considered going to a different dealership, but I just wanted to work with Estelle. Yesterday (Wednesday), Estelle met me on my timeline (she’s really the best) to test drive the specific trim I wanted, and I didn’t think I’d be able to make any deals that day, due to some paperwork I was waiting on. This is where Jeff Jones comes in. Honestly, I don’t know how Jeff did it, but he gave me exactly what I wanted. He worked hard to make sure to meet all my demands (and there were many). He somehow was able to get me into my dream car that day. Jeff is easy to talk, has a great sense of humor and really loves his job. Oh and he has the patience of a saint but I’ll get to the later. Marco Saines handled the boring stuff (paperwork)…again, super easy to talk to, honest, and just a good guy. He made it as painless as possible. He’s also quick to get back to you if you have questions. Back to Jeff…reading the contract today, I got confused by the numbers I was looking at. Admittedly, I am sick with a cold, and not thinking as sharply as normal. I called up and Jeff and ran him through the wringer. He very patiently explained to me what I was misunderstanding…several times (I’m sorry Jeff!!!). I realized my error and am immediately writing this review! :) Honestly, these three are a dream team. At no point did I feel pressured to buy that day, they just let me know I could if I wanted to. I hate being pressured, I’m highly anxious and am going through a difficult chapter in my life. I felt so comfortable as a woman going alone to this dealership and getting a car. I can honestly say this is one of the best customer experiences I’ve ever had, and that’s saying a lot, especially for a car dealership. You won’t regret buying a car here. Just ask for Estelle, Jeff, and Marco

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Carmen was wonderful, she was very knowledgeable & helpful . I would highly recommend her to you.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Xavier, Sebastian, Aaron, and Nicole were all helpful and good to work with! Thank you!

We had an excellent experience all staff very helpful and friendly. It's was the best experience we've had at a dealership. They are so straight and transparent about everything we've asked. By far they exeded our expectations.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

in and out in just 2 hours, went in with a price on my trade in and what I would pay, no test drive as I did my homework on the Truck

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Everyone and everything was great, but the only thing is I wanted a different car instead if the new Echosport. I seen other deals that were the same on other new 2019's, but the customer service was excellent. Vehicle purchased on March 17, 2020.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

From the moment I called the dealership, filled out the loan application ,to getting to the dealership and sign the proper paper work was a wonderful and pleasant experience! No stress, no nothing! The whole entire staff was wonderful and professional , thank you Sandy, Rene and Nizzar !

Valerie at Cerritos Auto Center was wonderful to work with. She kept me and my husband and I in the loop every step of the way and made the whole process feel easy. She’s friendly, responsive, and genuinely cares about making sure you’re comfortable with your decisions. Overall a really positive experience, and I’d happily recommend her to anyone shopping for a car.

Had a great buying experience today at Villa Ford. Our salesman Harrison Brown, provided excellent customer care and was a professional throughout the entire process. In fact, I must say that every person we came in contact with while at the dealership was very friendly and courteous. Thank you Villa Ford for making my F-250 Lariat purchase a positive experience! Additionally, everyone was observant of the Coronavirus PPE.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I worked with salesman Travis and he walked me through the whole process with no pressure. He is definitely an expert on Raptors and let me know everything about it. I will definitely be enjoying my Raptor out of in Jurassic Park aka 405 fwy

Everything went smoothly. I was shown the cars I was interested in, allowed to go in and see them thoroughly. All my questions were answered. I was shown features about the cars I was not necessarily familiar with. I test drove the car and once I selected the car I wanted, proceeded to purchase it and fill out the paperwork without any problems. The vehicle I chose is beautiful and drives well. I am very happy with the purchase of the car and the process to get it.

Great experience on my purchase had decided on a new vechile and appreciate what I got the price was a factor

We were very happy to speak with Jesus Luna a sales consultant. He was very knowledgeable about the vehicle. He was understanding of our all our needs. This assured us we would stay within our budget.