Used Ford Escape ST-Line for sale near Gardena, CA

We are grateful, experience was excellent. Denis was always great and helpful. Great service every time we come here and buy a car.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Tuve una buena experiencia en esta tienda me explicaron cada paso hasta asegurar que había comprendido Rolando y Carolina me ayudaron mucho

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Esteban is a very patient sales rep. Excellent customer service goes beyond customer his duties. Will recommend others to contact him. Toyota of Cerritos is the best

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Service writer was very engaging and informative. You can tell he enjoys helping customers with his positive and upbeat persona. Work was a completed as instructed and on time.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

From the moment I called the dealership, filled out the loan application ,to getting to the dealership and sign the proper paper work was a wonderful and pleasant experience! No stress, no nothing! The whole entire staff was wonderful and professional , thank you Sandy, Rene and Nizzar !

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I want to commen on our salesmen, Chase Morris. He was so helpful and work very hard to make the situation easy for us. Janet Lanoil.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

I had the best car sales experience of my life here, it was easy, no pressure and positive. I found the car online, it was a cherry 2016 Mustang Eco-sport Premium, called to confirm it was still available and made an appointment to come see it in person. Craig Wick was an awesome salesman, very personable, super chill and knowledgeable; his office was full of music memorabilia and his desk itself looks like a piece of art. He took time to go over what I wanted, he even took the time to show me a music video and talk show clip based on our conversation. Craig let me drive the car on city streets and the highway, taking as long as I needed to feel comfortable. They gave me a fair, no-hassle price for a certified used car (that included the free CARFAX info) and didn’t try to talk me into buying lots of extras; they presented available options and answered all my questions. Craig used to restore Mustangs and let me know that the car color used to be known as Strawberry, now it’s called Ruby Red, but I love the Strawberry better and it was fun to learn about the historic information. Craig’s sales manager David Gallardo took the extra time to find me a better interest rate based on my credit because he felt there had to be a better rate for my excellent history. Then David spent nearly a full hour showing me how my car’s system worked, finished getting me set up (Craig helped get it started) and made sure everything was working correctly. They put a big bow on the car and take your picture with your new purchase, a nice touch! I would absolutely buy from them again and would recommend them without any reservations.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I worked with salesman Travis and he walked me through the whole process with no pressure. He is definitely an expert on Raptors and let me know everything about it. I will definitely be enjoying my Raptor out of in Jurassic Park aka 405 fwy

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Everything went smoothly. I was shown the cars I was interested in, allowed to go in and see them thoroughly. All my questions were answered. I was shown features about the cars I was not necessarily familiar with. I test drove the car and once I selected the car I wanted, proceeded to purchase it and fill out the paperwork without any problems. The vehicle I chose is beautiful and drives well. I am very happy with the purchase of the car and the process to get it.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Great experience on my purchase had decided on a new vechile and appreciate what I got the price was a factor

I got my daughter her dream car for college. She wanted a Wrangler and deserved it. Johan made the process easy and quick.

Carmen was wonderful, she was very knowledgeable & helpful . I would highly recommend her to you.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

No nonsense sales of a well-equipped Accord. Thank you! Ali and Steven are Great 😊. Wide selection of Hondas. Check them out. (Word requirements for review.)

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Great attention and great cars, my agent Denis Vakhlov was awesome all the time, thanks Denis..

I was shopping for a new Expedition and visited several dealers online, they all had a $5k markup on the sticker prices except Villa Ford, they were offering a $2,500 discount. Andrew Romano followed up on my online inquiry and he was excellent to work with. We made an appointment, and he had the truck I was interested in ready to go, I knew what I wanted and leased the car that evening. Andrew was friendly, professional, polite, and knew the vehicle and the process very well! I highly recommend working with Andrew, he’s great and you won’t be disappointed. About 2 weeks after the sale, and issue came up regarding the finance department, I received no response from finance, so I called Andrew and he had it resolved in a day. Thank you again!

Thanks to Denis! We just came to see the cars and check the price, and eventually left in a Ford F-150. Denis, you are an amazing manager who knows how not only to interest, but also to take into account all the preferences of the client. In addition, he also became our translator from English to Russian. Denis explained all the details, as a result, everything was clear and transparent to us in this transaction. Thank you, Denis, thanks to you, a working car has appeared in our family. And with the birth of the baby, it became very convenient and more comfortable to have 2 cars in the family. Denis, we wish you great sales, profitable deals and only super customers.

Good deal, crazy long wait for finance due to volume, I have never experienced such a wait...5 hour wait just to get to the finance person...that's nuts