Used Ford Escape ST-Line for sale near Northbrook, IL

This dealership was great the hospitality was through the roof, though we didn't make a deal I would 100% comeback.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Everyone was friendly. Took care of what needed to be done. Didn't have to wear a mask. Made sure i was ok and didn't need anything since it was longer than expected with brakes

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

We went in to test drive a ford mustang convertible. The dealership had a great selection. The buying experience was fantastic. I highly recommend the dealership and specifically Mark & Joanne.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Thank you to Teresita and Money Carlos they were great and provided great customer service to our family. We love our new 2018 Journey! Keep doing a great job friends!

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Chris Behlke, our rep, was helpful, patient and personable. We made the purchase we needed. The dealership itself seemed to have good customer service and accommodated us as soon as my husband and I walked in.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Great services as usual ! Emir Martinez was very polite and explained to me everything I needed to know about my service. Very helpful indeed. Keep up the good work.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Thank you so much George Adam, you were so helpful and friendly to me. You took your time to explain each necessary repairs to me and at a reasonable price. The work was carried out efficiently. I highly recommend the dealership and I would always recommend George Adam.

Great Customer Service Team!! Pat Mucia made this shopping experience possible.. Very friendly and very attentive Sales person. Finance officer Mr. Jesus was also very friendly and funny

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I recently purchased a car here, and Dan made the car-buying process quick and easy. He was honest, attentive, and helpful every step of the way. I bought a highly special used car, and Dan's knowledge and guidance made me feel confident throughout the process. I'm very happy with my new car and the service I received. I would definitely recommend Dan and this dealership to anyone in the market for a vehicle.

Air was low in tires; couldn't find a functional air pump at any service station. Pulled my Elantra into Wilkins and the service advisor was happy to take care of it without an appointment. Thanks to her and Wilkins for the great service!

Great help from the great people over there. Would definitely suggest that others go to them for a car they're looking for.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Went in to look at a 2022 outlander. Worked with Daniel. He was great to work with understood my car buying frustrations and was up front and honest. Worked out a good deal. But I ended up going a different route. Finding honest up front sales people is like finding a needle in a hay stack these days would definitely consider them in the future when I am on the market for a new vehicle in the future.

Bob was amazing. He made things extremely simple and was transparent and clear on this transaction. He was knowledgeable of the vehicle and gave me options.

Andrew Doyle at this dealership was amazing to work with. He was soft spoken, detailed yet concise. He was influential in making a deposit for a purchase. I had to pull out later for other reasons. But I give high regards to Andrew’s work.

All the financial numbers where accurate and the staff was honest at the end of signing the paperwork When I came next day to sign the paperwork I was surprised that finance staff had even better interest rate than day before that we verbally agreed

I am very surprised to how well I was treated at this dealership working with John Q. I had gone to other dealerships and they pressured me to buy so I left but when I got to West Chicago Auto Mall, I felt zero pressure and decided to do business with them because of it. They have so many cars and the best prices in town. I would highly recommend to my friends and family to come here and buy a car! Financing was great. They got me in and out pretty quick at a very good interest rate. I am extremely satisfied which is why I am writing this review. Thank you West Chicago Auto Mall.!!! Highly recommended!!!!