We took our Escape in for oil change, tire rotation etc. The Ennis Ford service department worked quickly and we were able to pick up our car quickly. We always appreciate all the service department does for us. They are courteous and we think they are superb. Tom Bonner usually helps us.
They feel like family. Daurice Shine
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
Had a great time at Waxahachie Dodge. We drove away in our dream car thanks to their unbelievable customer service and experience. I appreciate Chance Massey and their sales team for making this happen.
Love this truck!
by Judymac from Ocala, Florida
January 17, 2019
Love everything except the front seat area. Does not have enough space in between seats for console area. Also, the windshield in the front is hard to clean.
Buying a car can be a long drawn out process. Billy and Julian made it as quick and painless as they could. This car was for my daughter who's a student at Texas State in San Marcos. The dealership provided an appraisal/offer for my trade-in site unseen and then delivered the new Cherokee to my daughter and drove back my trade. Most convenient purchase I've ever experienced. I will definitely purchase from them again.
BEST. CAR. EVER!!!
by Sarah from Reading, PA
January 16, 2019
It has everything I need and more! It’s sleek and stylish while providing ample room for me and my family. I love my Ford Escape.
Mike white, Clayton, Hendrix were awesome on saling is a truck. Joey the finance guy is awesome. He explained everything on the contract. We have bought 3 vehicles from them and we will keep goi
Oddly enough to enjoy
by Jasmine from GREENVILLE
January 22, 2019
I have driven Fords for two decades or so. My first one was a Ford Taurus Wagon, next it was a Ford Explorer, and lastly a Ford Escape. And they are very dependable cars. However I'm a little sceptic in regards to the fairly new vehicles that are manufactured. I have heard from Friends who've had Ford Escapes 2015 and newer, that there were transmission issues and if they have a sunroof that would be a lot of issues with that as well. So oddly enough I enjoy the vehicle now, but I am unfortunately waiting for something to break.
From the moment I walked into Mac Haik until the job was complete and I walked out a very satisfied customer. Thank you Mac Haik for helping me get back on the road. The person who helped me was very knowledgeable and courteous. Merry Christmas 🎄🎁
JUST BOUGHT ESCAPE
by AB from Bloomington, IN
January 21, 2019
I don't think Escape will do too bad on gas and does drive nice. I believe it is cheaper than a Honda HR-V. I wanted an aspirated engine due to recent oil dilution issues with the Honda 1.5 turbo. Could use a few more places to put change, remotes, key fobs, etc. The true test will be, ask me how I like it a year from now. Hard to give a reliability rating as I just bought.
I went a few times to get a sensor fixed and each time they told me they were too busy. They said I would have to leave my truck for a couple of days because they were so backed up, so I did. My truck was ready that next day.
Great SUV and reliable!
by Bbraun from Loveland Co
January 18, 2019
Very good gas mileage in town and highway. Plenty of room and comfort. Good traction in snow and on ice. Drives smooth. Plenty of storage space. Great back up camera when reversing.
Everyone was a pleasure to work with! I highly William and Ralph on the Used Car side. I was coming to them from Louisiana, they made sure to have the car detailed and filled with gas when I got there. They also worked to get things done as quick as possible, being they knew I was traveling.
by Tristins from Edmonton Alberta
January 27, 2019
I love my Ford Escape! A very comfortable and reliable ride. I feel safe driving in any condition even on these Alberta roads. Im very confident in this decision.
The entire staff at southwest kia was great. From cynthia to rapheal to William, all 3 were awesome and friendly. We showed up at 8pm and raphael didn't rush us into buying anything we couldn't afford and took his time in explaining the process to us. William was patient with us during the payment and document signing. He was very helpful in explaining the payments and credit part of the business deal. Thankyou both for a great experience at southwest kia. We will definitely be back for another car in the future
Always wanted an SUV
by Nancy88 from Canal Winchester
January 22, 2019
I absolutely love my SUV! I would definitely recommend it to anyone. I was told years ago to get one by a friend, now I know why.
Unlike other dealerships who don???t give you a second to browse, Southwest Kia lets you browse and take your time to look for the vehicle you want. No hassle not pushy, but overall good service. Rafael Gaona was the best salesman. He got me a great deal on my truck. I would definitely recommend you to go visit these guys. Thanks for the great service and professionalism.
Best car I’ve ever had!
by Nikkilp from Denver, Colorado
January 17, 2019
It’s drives smooth, long lasting, beautiful features, a lot of room! I drive this car for commute to work and it handles beautifully best car!
I love Southwest Kia! Best experience ever with a dealership. My sales rep Fernando Silva wa so nice and personable, I felt like we had known him forever. The team at Southwest Kia did everything in there power to get me what I wanted and needed. I love my new Sedona.
cute and comfortable
by Maria C H from Kissimmee, FL
December 30, 2018
Great car for my needs. Lots of space, drives beautifully and handles marvelously. Economic fuel usage, and the rear view camera is great. Highly recommend.
I bought this car used with 59km on it. I've only had it a few weeks and find that it's easy to drive. The biggest negative is that there is such poor headroom. Someone who is just under 6 feet tall finds that his head is touching the roof in the front or back seat. I wouldn't have expected that. I assumed that a person who sat comfortably in my former compact car wouldn't have an issue in the Escape but I was wrong. Other than that (and a steering wheel that is too cluttered) the car seems to drive very nicely. I was hoping that with 4WD I wouldn't need snow tires but it only took one snow storm for me to learn that wasn't going to be the case. Turning snowy corners took a couple lanes. But now I have snow tires and it's a different drive altogether.
When I got to the service department someone quickly came to me and the service person told me about how long it would take to service my car. The service was completed in reasonable amount of time.
I absolutely love everything about it!!
by StacieB48 from Dorr, MI
January 16, 2019
This vehicle had everything we were looking for and more. This is my first Ford and I can say that I am very happy with our choice of the Escape. It is beautiful inside and out. We test drove a few small suv's that day and we liked the Escape the best. It drives nice and I don't miss my mini van at all. And one of my favorite perks about this vehicle has got to be the heated seats. I love the heated seats!!
Couldn't have been a more pleasant experience. Found the car on their website, filled out a short app. Within 15min. Was contacted by Tory. She confirmed that they still had the Dodge we were interested in, had Eric call .
Eric was very Professional and Friendly gave us the vehicles history. The next day we went to the dealership, was greeted by several Friendly people. We met Eric and checked out the Dodge Grand Caravan, worked out a plan and waited a while to finalise the purchase.
From the moment we met Chris Cook he apologize for the delay and proceeded to make sure that we were comfortable. Chris is a Class A person and did an excellent job of finalising the sale. Picked up the Dodge the next day and launched the Granny Van.
Thanks to a Great group of people and ESPECIALLY
ERIC WILLIAMS AND CHRIS COOK
Wendy and A.D.
Really good car.
by YaBooDru from Denver
January 25, 2019
I think that this car is a good car to own. It is nice and clean and fresh and is really nice because it’s reliable and safe.
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