Used Ford Escape for Sale in Santa Clarita, CA

I called in the morning to book an appointment for 2PM after a funeral that I needed to attend. I told them an oil change and a recall and that I could leave it overnight if needed. I dropped it off at 2 and was asked if I wanted to wait. Not being a big fan of service at auto dealerships and having another engagement at 6PM a asked for a shuttle home and for them to call me if it got done early. I received a call at 4:05 that it was complete and I asked for the shuttle to pick me up. The shuttle was at my door in less than 1/2 hour and I was back home a few minutes after 5 to get ready and leave for my 6pm appointment. Unbelievable in my mind.

I did not buy my car from this Chevy Dealer and did not have an appointment as my car was overheating. They got me signed up and had my car ready by the end of same day. Thanks Robert..

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

I read alot of reviews before taking my new Ford Flex for it's 1st oil change here, it's my baby and i didn't want any dings, dents, chips or scratches from the work that had been done. Unfortunately this has happened before at another dealership when rotating tires and other services. So we made the appt. and they said it would take about 2 1/2 to 3 hours and they also have a shuttle to take you to the mall for shopping or lunch, which is nice for that length of time. My husband arrived and MICHAEL MANCE helped him right away. They went over everything along with all our PICKY concerns with no problems. Our car was done in under 2 hours along with the car wash still in it's brand new condition. MICHAEL MANCE also accepted a great coupon from the dealership where we had purchased the car from. So it was great service, great price, and most of all GREAT WORKMANSHIP!!! THANKS MICHAEL MANCE FOR THE CONFIDENCE IN YOUR SERVICE DEPARTMENT!!

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

Thank you Alan for going the extra mile to make sure my car was in tip top shape for my cross country trip!

We were so lucky and happy to find David to assist us with our service needs. We had damaged the fuel input device in an incident early in the day and didn't realize it until we tried to refuel on our way to Yosemite. He immediately made us fell comfortable that they would get the job done in time for us to continue our journey that afternoon. We were comfortable in the customer lounge and everyone there seemed interested in making our comfort their priority. Very helpful when you are already distressed. Within two hours of our arrival the vehicle was repaired and we went on the road again to Yosemite. One day of vacation saved. Thanks to everyone at Auto Nation!

Brought my 2014 Ford Focus in for a recall. My service advisor Howard Rice made the transaction extremely smooth. Car was ready within the time he told me it would be. Shuttle was prompt to rental car facility. Definitely a pleasant experience overall! I would recommend friends and family to this dealer anytime. Customer service was second to none. Thank you,

The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !

This dealership performed the Air Bag Recall procedure in addition to Automatic Transmission Service and Power Management Computer Software Update for my '08 Mustang GT. The customer service from the Service Department was excellent! Will be back for additional servicing when required.

My ratings are based on the Service Department and Cashier only. Service Department is great. Chris Rawlins was my advisor for the second time and he is very pleasant and professional both times. Melissa (?) at the cashier's desk is very upbeat and helps make the experience a very positive one. Parts Department is a different story. I ordered a new key on September 2 and was told it would be available in 2-3 working days - and they would call when it arrived. On September 14 I still hadn't heard from anyone in Parts, so I called to see if the key was in. I was told it was, so I made an appointment with Service to program it the next morning. When I arrived the next morning I checked in at the Service Department and was told to pick up the key at Parts. I walked to the Parts Department and the buzzer went off when I entered. No one was at the desk, but I figured that the buzzer had sounded, so someone would be there shortly. I could hear movement behind the partition. After 3-4 minutes (seemed like a lot longer) I finally called out "hello" and someone called back "be right there". After another 2-3 minutes someone helped me. While waiting I noticed that the lobby floor was dirty with paper scraps, dirt, etc. The display for floor mats was disheveled and my overall impression was not very good. I have had my cars serviced at Valencia BMW many times over the past few years and have always thought the Customer Service was outstanding, but I think Parts needs some attention.

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

I am very pleased with my service advisor and my service experience. The service team were all very accommodating ~ it is so-o-o-o helpful that they give you a car to drive~ that's awesome! I particularly like the fact that BMW refers to us as guests and not customers. So far, everything seems to be working fine ~ still have some big ticket items to do (one at a time - my baby girl is older, so there a few items that need attention).

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

Thank you sooo much MIKE YANG for the amazing service you gave my family today! We came into the dealership honeslty just took look but Mike sold us on an amazing car and really took into consideration on what I wanted as well as what was best. So i thank you so much for such an amazing experience and definitely would recommend people to check yall out!!!

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

You must work with Javier Navarro !! Bought two cars from him and he works his magic!! He is the best of the best! Look him up!!

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

Galpin Honda, Mission Hills, CA 91340. My daughter needed a car and she loved her previous Honda CRV, but since we were going to lease this time, we went with the Honda HRV EXL. Having been a "Sales Executive" for 35 years, I was NOT going to go through the intimidating, grueling negotiations and waiting. So, I called 6 dealerships, received quotes and chose the lowest two to review their pricing. The lowest rate was provided to me by Chaudry Ahmed at Galpin Honda. I had thrown a wide net and it was worth it, to do my phone work before visiting. We had a plan, a choice and were ready to go. He knew before we got there. We did not want to receive additional "Add-On's" and price increases, unless, we were truly found them useful . Chaudry Ahmed was wonderful. He was efficient and fast. Being "fast" is almost impossible if you need to review the persons credit. Chaudry really fought for me to get the deal done with only my credit report, which wasn't as strong as necessary due to past debts and inconsistent freelance work. He did it ! He really challenged - to get me the best price and I know that, having reviewed all possibilities with 6 dealerships. When my credit score increased the price, he fought for a compromise in the middle, I have only bought my cars and this was my first "lease" experience and whew, it wasn't purgatory. To top it off, this other wonderful agent, Matthew Zaragoza went through ALL of the lease rules and options - being a "Human" - to summarized and advise - never a hint of selling, but just purely informational. He was clear and concise. Even my 25 year old after, 5 hours, felt relief. This was by far my most humane, even enjoyable, experience at a car dealership. If you want forthright honesty and a hardworking partner, Chaudry is the person you should see. He will exceed you expectations. Many Thanks - the Best, Silvija Z Wolf Chaudry Ahmed at Galpin Honda (818) 837-6100

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

I bought about 5 cars over the past 10 years and no problem with them.once in a while some minor issues but they were open about it and fix. It Ken helped a lot as always. I recommend this place to everybody

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

this my 1st time buying a car and they made an excellent job of gettig me the car i wanted,giving me areasonable financial flexiblity althrough out,thanks car werehouse!!!!

Just bought the car and am pleased and hope to remain so. The Carfax report was positive and it has run well. Have only had it for a couple of weeks.

I had an excellent experience with City Cars! Highly Recommended! Excellent Customer Service!

I wish Ford still made this design. It met all our needs and I would definitely have purchased it again if the current model was as good.