Was about to pull out the checkbook on a new Silverado but wanted to check the 2018 F150 first "just to make sure". Wow. Silverado was nice, but the F150 is too, and so much more advanced! The ecoboost 2.7 is a powerhouse and very quick. Kevin at Metro Ford negotiated a deal I could not refuse. I loved my 2005 Silverado for 13 years but the upstate NY rust was killing it. I am hoping the aluminum F150 will fare better.
I love my car!
by Teewall from Mechanicsburg, Pa
May 11, 2019
This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!
Needed to bring in my F150 for a door recall. Called and made an appointment and decided to have my oil changed while it was in the shop. Dropped off my truck, got a ride home from the dealer's free ride program, and waited for a call when it was done. I was advised it would be around 4 pm. At 3:45, I got the call and went and picked up my truck. Everything was done as expected without any problems. Glad to have used Metro Ford for service.
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
Forget the stereotype of pushy car salesmen! Dealing with Dave, Joe and Michelle was painless from the start. They took good care of me, helped me get the exact 2018 F150 I wanted, gave me a great deal! They were great communicators all through the process, And Darlene was very patient dealing with my 100 + 1 questions about how to use all the hi-tech features in my new F150. And I just love the vehicle, much improved over my 2005 F150 which I also loved!
Ford Escapes are the best!!
by Mother Pearl from Vestal, NY
May 10, 2019
This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.
professional work as always, we have worked with jay Ostrander several times in the service department always courteous and pleasant, Metro Ford is lucky to have such an employee representing your business he deserves an award. Hats off to the sales and service team (Joe Riscica )was the salesmen who sold my wife and myself two 2016 150's very pleasant person
Excellent mid-size SUV
by Norm W from Williamsville NY
May 8, 2019
Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.
We had a wonderful experience dealing with Metro Ford, everyone was accommodating and friendly, unlike other dealerships we recently dealt with in both New York and Massachusetts. They were willing to work with us and kept a smile of their face. They fixed more than we expected on a used vehicle we purchased, and delivered the car to my home for me (1.5 hours away) because we have 2 little kids and its very difficult to take time to get to a dealership so far away...than you Dan for your service! Joe, the salesman was great to work with and came through with all his promises, and JT was also awesome, communication was top notch and a true pleasure to deal with.
I love this lease
by Jennifer from Jackson
May 12, 2019
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
I am very pleased with the help and friendliness I received when purchasing my 2016 Explorer, everyone we talked to was amazing. Then we brought the car back for a little minor issues and the service guy Jay went over and above what he had to THANK YOU.....to top it off they gave us a new car to use while they fixed mine. I will be sure to mention Metro Ford to all my family and friends for their next purchase of a vehicle. Thanks Again
Best car I have ever drove
by Jake Peters from Milford Pa
May 11, 2019
Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again
Had my car inspected and the oil change in just about an hour! We waited for the car. The dealership provides beverages and snacks (nice touch). Our salesman came over to make sure everything was okay, as we purchased the Escape May 1, 2017. I told him just routine maintenance, no worries! I recommend Metro Ford to anyone looking for a vehicle. Great Service, Friendly and Competent! Thank you Troy, Bill, Jay and our salesguy Joe C. Excellent.
Roomy and Comfortable
by VickieC from Cumming, GA
May 9, 2019
I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier
When we were looking at possibly buying a new vehicle from Metro our first question: is Dan Ketchum still there? We were pleasantly surprised to find out he still worked at Metro. Having purchased several vehicles from Metro and other area dealers we find dealing with Dan's straight forward approach is a deal closer. No games, doesn't waste your time, delivers on his promise. JT made the paper work a breeze. As long as Ford has a vehicle we are interested in, Metro is always our first stop.
Very roomy and reliable SUV
by Bishop from Redford Michigan
May 9, 2019
This car is the perfect size for me this is a great investment and rides great. This SUV handles turns great and awesome in the winter months, too!
I cannot tell you how thankful I am for Don, Troy, Jay and the entire crew at Metro. We have a a Fusion Plug-in & Hybrids for our small family driving school. Our clients LOVVVE our cars. We???re not the ones who keep them running great, it???s Metro. They???re late-model and often need anything from an oil change & tire rotation to dealer master mechanic expertise. Now that appointments have been reinstated after a hiatus - Metro Ford Service in Schenectady has become my go-to every time. I cannot tell you how thankful I am for the competence of this entire team!
So far 2017 Ford Escape is Reliable
by AB from Bloomington, IN
May 7, 2019
Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.
We were in between the Lincoln Nagivator, the Ford Explorer and the Ford Expedition when we walked into the Metro Ford showroom. Nicole quickly went through the 2 Ford products with us, we drove both and quickly decided on the Ford SUV???s. She ran the numbers on both and decided to lease the Explorer for 3 years. I???ve had the car for about 10 days and couldn???t be happier with it!
Owned Many cars and this is the best.
by MattM from Toledo, OH
April 21, 2019
I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.
All Metro Ford staff was very pleasant and easy to work with. Our transaction went through very fast and was extremely easy! There was no back and forth trying to come up with a number. We went to Metro Ford around 12:30, test drove the Explorer, made the deal and went back 2 hours later to complete the paperwork and to take our new Ford home!
I've only had it 2 days so far I like it a lot
by Marjorie from Brookfield
May 12, 2019
This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..
I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
Thank you guys for a awesome experience buying my new truck. I was helped by two sales people Jeff Tyrrell and Rick Bell, both were very helpful and answered all my questions and finding me the right truck. I love it! Will send anyone to your sales department in Amsterdam N.Y. that I know is looking to buy. Thanks again guys. Everyone is so friendly their and the place is Very clean.
Most fancy vehicle I have ever owed. Nice features
by Debby's Gray Sparkle from Paducah
May 7, 2019
The technology is top notch.But my husband and I are in our 70's and it is difficult for us to learn and retain this information.The dealers have been helpful and my grand daughter too. It is a nice looking vehicle and we are proud to own it.
Mark put me in a 2015 Ford F-150 within a few days of inquiring, great quality vehicles, great pricing, and best of all not pushy or shady like other dealers, you’re treated like family. 2010 Auto Sales is the go to place!
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
Just bought my dream truck ... This has been the best car buying experience I have ever had !! The sales professional Michael Darling went above and beyond with everything for me , I will no longer buy a vehicle anywhere else but DePaula Ford ... Nor will I buy another vehicle from anyone else other than Michael Darling ... He was great to work with ... NO pushy salesman pitch here ... Told him exactly what i wanted and BOOM .. 2 days later Im driving away with my new truck .. Thank you Michael Darling .. highly recommended ...
Love the car.
by Manfred from Winneconne, Wi
May 8, 2019
Car was just right for our family situation. Helped my wife and I by providing ease of comfort including in and out of car. Can’t say enough good things.
I walked in and was greeted by Patrick riolo and from start to finish he was a straight shooter and professional. I got A great deal and had a great experience. I would definitely come back to work with Patrick again. Well worth a simple experience.
Great car, and great value
by Paul from Charlottesville, VA
March 11, 2019
I really like the car. Excellent value, 2015 used model, the car was from another long-time customer and was in great shape. Runs great and is in spotless condition.
Very helpful got my explorer up and running quickly!
by Outdoor Sportsman from Platteville, WI
May 1, 2019
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
Great service, great people and great pricing. Would not go to any other dealer for service or to purchase a vehicle.
by Chet from Clare , ill
April 26, 2019
Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...
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