Used Ford Escape for sale near West Concord, MA

I purchased my car a few weeks ago from Imperial Ford, and I am extremely happy with both my vehicle and the service I received. The customer service was outstanding—very kind, caring, and professional. All of my questions were answered, and my concerns were addressed with patience and care. I truly appreciated the guidance I received throughout the entire process. I highly recommend Imperial Ford.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Really good mechanics did much prep work, And Bill Murphy got me the monthly payments I was looking for. The owner introduced himself which I thought was nice. And all other stayed after hours to make sure all the paperwork was completed.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Bought my 2nd BMW from avon auto brokers, they got me a great finance rate/ and the staff was amazing. they alway have a great inventory of vehicles.

I have a 2013 ford escape se awd and just eclipse 213,000 miles !! Escape is still running strong! Had to do normal maintenance and enjoyed owning this car

Clyde has always been honest, easy to work with and thorough with all the follow up details. I bought my first new car from him after shopping all the local Toyota dealerships and he was the only salesman I found to be professional and straightforward. I have continued to return to Atlantic Toyota to work with Clyde over the years and several cars and highly recommend him. Just bought a Camry and couldn’t be happier!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Mike is the man to see at North End Motors very knowledgeable and helpful. Gave us an excellent car buying experience and very helpful customer service

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

It's only been 12 days so far, but I'm looking for a specific make, model & year. I've received two useful emails about maintenance and managing buying a used vehicle. The dealership has opened a net among its other dealers and has kept in contact with me. I'm optimistic about my difficult request being fulfilled. This is a huge purchase, and the dealaership has kept in good contact.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

I had an exceptional experience during my recent service visit thanks to Damien, the service advisor, and Kevin, the service technician. Damien provided excellent advice, kept his communication clear and consistent, and went above and beyond to ensure my warranties could be fully utilized. His professionalism and polite approach made the entire process easy to navigate. Kevin did outstanding work on my vehicle and, together with Damien, made sure I was informed every step of the way. They explained what was needed, outlined the next steps, and made me feel confident that my car was in great hands. Their teamwork, transparency, and dedication to customer care truly set them apart. I highly recommend both Damien and Kevin for anyone looking for top?tier service at Acura.

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.

always happy with the service and people .go over and above for the customer. Have never had a problem. there seems to be little or no customer service today except for Granite Subaru. Service department and Jamie were wonderful made me confident about driving will always be my choice. will recommend them to my friends.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

I spent a lot of time searching for a specific color, make, and model. From start to finish Chris Trombley and everyone else I dealt with at automax to push this deal through were great. There were never any surprises. Communication was excellent and the transaction was as easy as it could be for buying a car out of state.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I recently purchased a pre-owned vehicle at the AutoMax in Framingham. I have bought many cars in my lifetime but I can honestly say, this was one of the best car buying experiences I've had in a long time. This was my first time at AutoMax of Framingham and I was able to find the right vehicle, with the right options and at a fair price (compared to your competitors). However, what really made the experience worthwhile and very appreciable was the salesperson Matheus. "Matt" is really a great salesperson. Much different from others I have met and dealt with. Matt is extremely Knowledgeable and professional - Great Hire and Asset! I will continue to do future business with AutoMax and will refer my family and friends as well. Mark

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

When searching for our families latest people mover we decided to try a local dealership on the premise of thier outstanding online reviews.... At first we were a bit hesitant but as soon as we spoke to Chris Sargent via telephone our minds were put at ease. A few days later we met the rest of the team Dave, Heather and Amy. After a couple of test drives we landed the perfect one owner low mileage suv that suited us to a "T". Harbro proved to us why they have won so many customer service awards and are in the running to win DealerRater.com award again. Give Harbro a look and you will be glad that you did . Simple, fast, and personal this describes our transaction ! They even set up very low interest financing for us ! Thanks Harbro ! Oh yeah - as we were leaving both owners Mike and Mark walked out to personally thank us which was a nice touch :)

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

Devid and his team are excellent! It was my not first time service at MetroWest Subaru. Always friendly, professional, knowledgeable! All of your work is appreciated!

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

At my most recent visit to Imperial Toyota in Milford, Ma, Curtis Jones was my service advisor. I am a senior citizen, and I stopped in without an appointment because I had an indicator light that I was worried about. Curtis was so helpful!! He was friendly, patient, supportive and able to get my problem resolved. What a relief!

As promised. It was done complete. On time, even a bit sooner than expected. Reasonable prices. They even seem happy to be working together there.

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

What a positive experience from beginning to end. I never did business with ActonToyota previously. I was in the market for a used vehicle and Ron a very talented and knowledgeable sales person reached out to me and helped me identify exactly what vehicle I needed and gave me great suggestions and options. He allowed me to test drive the vehicle that I identified and worked with me to get the best price possible. It was a used car and he introduced me to Jeff The manager overseeing that department. What an experience and a very genuine honest individual who educated me on the different vehicles mentioning not only the positive, but also some of the downsides of owning a particular vehicle, including high maintenance costs or gas mileage concerns. In addition to Ron and Jeff. I was very pleased with the finance department in terms of how easy the process was and allowing me to pick and choose which Service plans if any work best for me. Jo and Josiah were awesome to work with. I have owned and purchased a number of vehicles from other dealerships. Normally the finance people are very formal and can Sometimes make the consumer, uncomfortable and anxious. It was the complete opposite with these guys. One last shout out to Jimmy and his talented team over at Acton Toyota! Jimmy came up to me and introduced himself and was as down-to-earth and friendly as one could imagine. I really felt like I knew the guy for years. The whole process was awesome and the people there made it so comfortable and easy to purchase a vehicle that I would highly recommend anyone looking for a vehicle to at least give them a try. I’m sure that you will walk out with the same positive experience as I did.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

John Hansen is a great service advisor. He went the extra mile in explaining the service for the day, and the service was completed quickly and professionally. I would recommend him and Westboro Toyota any time. Great folks.

Excellent customer service was provided by the sales manager and service representative. Two recent positive experiences, the first positive experience was the purchase of a 2025 Ford Maverick XLS. The salesperson was knowledgeable, as was the finance manager. The icing on the cake was the follow-up assistance by the sales manager. The next positive interaction was with a service representative who explained in great detail what was needed to repair our 2013 Ford Edge and the costs. He kept us in the loop throughout the whole process.

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

I had a great experience when I purchased my 2024 F350. I have purchased 10 vehicles from Franklin Ford.

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.