New and Used 2020 Ford Expedition for Sale in Mesquite, TX

It was an absolute pleasure working with Sam Rushing and his team. I inquired about a new 2016 F-150 Lariat 4x4 online. Sam contacted me within minutes and was extremely knowledgeable. Soon after speaking with Sam, I took the short drive out to Town East Ford from Dallas. Sam was able to have my Trade appraised very quickly and I was offered an amount well above fair value! After working out all the details, I was driving my new truck home that evening! I have to say that this was one of the easiest, most pressure free and enjoyable buying experiences I've ever had. Sam's level of Customer Service is unmatched. He made the whole process very comfortable and puts you at ease in a situation that can be very stressful at times. It was also very nice to have a salesman who truly enjoys his job. You can tell that Sam is genuine and really has a passion for selling Ford cars and trucks. His positivity is infectious!! I wouldn't be surprised to see Sam as the next New Car Manger! Maybe even the GM at Town East Ford in the coming years! I also had the pleasure of working with a few other people I would like to mention. During my time with Sam, he had a trainee that was shadowing, his name was Johnny, aka "Tiny". Tiny wasn't so tiny, he also made a very large impact on my experience. Tiny was only a few weeks into his new position at Town East but he could have easily fooled me. He had a very professional and welcoming vibe to him. He showed true interest in getting to know me as a person rather than just a car buyer. He too also had a very positive attitude and strong focus on Customer Service. The last person I would like to mention is Mr. Ozay Jones in the Business Center. Mr. Jones handled all the organizing and finalizing of the finance for my purchase. He too was a great example of excellent customer service. He took the time to listen to my needs as a driver and made appropriate recommendations to help extend the lifetime of my new truck. Mr. Jones also made the "Paperwork" section of purchasing a new vehicle smooth, easy and a quick. Overall this was an absolutely wonderful experience. I will be taking all my future business to Town East Ford. As a local business owner myself, with over 200 employees, I understand the importance of having great people on your team. People who truly believe in making the customers experience the best it can be. People who make it look easy and unscripted. Town East Ford has succeeded at this with these 3 gentlemen. Thank you to Sam, Tiny, Mr. Jones and Town East Ford for the wonderful experience. You WILL see me again.

My service advisor was Ronald Green 210988. Ronald did a fantastic job...thank you Ron

I was waiting on another service rep with whom I made the appointment. He was busy with another customer. I mention to an employee that I was really in a hurry to be on time for my hair appointment at 1 pm & that unexpected traffic in Dallas (unexpected traffic in Dallas...my bad) put me behind my schedule. Soon Jim came over to take care if me instead. I so appreciated that! He took my info, got my car in the "que" & when I told him about about possibly being late to my next appointment- took the time to walk with me to see if the driver for the courtesy ride was ready & available. The driver was & I took advantage of that ride. I arrived at my appointment only 2 minutes late! That was great! Then when I received a follow up call, today, about how my service went- I shared that I inadvertently left my receipt at the cashier's office. While I was on the phone with Jim, he emailed me a copy right there and then! That is service I will return for! Roy Coleman has taken excellent customer care of us through the years & when I neglected to ask for him yesterday while making my reservation, it is GREAT to know that there are other great reps to take care of my needs. Good job, Jim! Thank you for the team at North Central Ford!

Hi ! My overall experience with this service order was excellent .. from my technician to the rest of the staff .. the 2 parts that we had to order, in addition to all the other "routine" maintenance items, were received very timely from Memphis .. good job ! I'm on vacation now ( after getting my car prepped ); so, I'm drawing a blank on my tech's name; but she was excellent ! Thank you North Central Ford :) Robb Lee Cedar Hill, Tx

Dakota R had the best customer service and also gave me a lot of information for my vehicle i am looking at when i am ready I’ll be buying from him !

I'm not accustomed to purchasing pre-owned vehicles, but I love my (new) 2014 Ford Explorer Sport - just love it. But inside of 5 weeks since I purchased my Explorer, the service I received both times just blew me away. They obviously have a focus on providing outstanding customer service. Darrell Casey went out of his way this morning. They have a customer for life in me.

I had been shopping around for a specific car I've wanted for a while. Sadly I went through a divorce recently so I wanted to make sure I could secure financing before just "coming in to talk." I filled out tons of online stuff getting calls from everywhere with the usual dance we all hate. Was about to settle for a car and minutes away from signing Bo Bosuro called me to say I was approved 100%. Instead of a V6 3.7, I arrived to find my 6.4 V8 392 with 39k less miles at the same price. Jeff Warfield was excellent. Very professional and low pressure...relationship oriented thinking long term as all sales pros should. Finance manager Mr. Woodard took a complex financial profile and found a way to make it work. He was very fast in processing my sale. Usually you spend all day buying a car. I was in and out in 90 minutes with a huge smile. I recommend Don Davis Auto Group with the suggestion you seek out: Jeffery Warfield-management Bo Bosuro-sales Willie Woodard-finance

On 11/30/17 Wednesday I was faced with a hardship and dilemma No parent should have to go through. I purchased and co-signed for my child a vehicle. After 3 months he decided he didin't want it. So I made the car payments in order to keep my credit in good standing. My family was helping me and did so for 12 month until they themselves fell into financial hardship. I tried to find another avenue and the only alternative was to bring the truck back for Repossession. See I believe that I am a good Christian woman and always trying to do the right thing. I'"m 56 years old and disabled so I understand how important we should all strive to do right in life. I wrestled with this for 2 weeks. hoping something would change, I prayed and asked God for a sign a Miracle. I walked in and asked to speak to someone regarding a Repossession. This was the most humbling experience and I was overwhelmed and very embarrassed to be going through this, This gentleman was very gracious to listen and encouraged me by saying I have paid off cars and my credit was fair and that I needed to know, and I did know it would Ruin me for years down the road. My mission was to take the Hit and deal with my Mistake, Nino was kind enough to remind me at my lowest point that No one deserves to be punished for trying to do the right for our children.. So he said give me a little time to see what he could do. At that point I just thought , I can't get into a contract I just needed a way out . I was trying to hold onto what little bit of Hope and dignity I had left. I left feeling that tomorrow just turn in the truck and He wouldn't call, It was 7 o'clock that evening when he called. I thought he'd gone home it was past 6..I stayed in prayer all day and waited for the 13th hour when it's the last bit of Hope you hold onto.God's promise. He called asking me about a used car, I told him I couldn't afford more than this amount. He kept trying,.. He kept my credit in good standing, No REPO' and sold me a 2014, A 7 yr. upgrade then my 2007 Jeep. Thank you God for My Miracle and for Nino Castillo. Mr Davis , Sir you should be honored to have such a dedicated employee and Finance Manager who not only took the initiative and emulates such integrity to his job but mostly to his customers. and your Company name # blessed . I love my new jeep!

Collision department repaired our 2015 F150 that had side body damage caused by a valet company. Helped us deal with the valet folks, excellent repair work including respray of bed coating due to the need to remove the bed and bolts to repair. After buffing the truck looks brand new! Also installed BakFlip bed cover. Looks great and very tight. Jonathan was friendly, professional and kept us informed throughout the process. Great experience! Highly recommend.

Thanks to Scott for being so patient with me. I had many questions on getting my repairs done to drive to Colorado to give my car to my Grandaughter as I'm moving to Florida. He answered everything for me and no matter how busy he was (and they were very busy) as soon as he saw me he stopped to talk to me, answered my many phone calls and went beyond what most service people would do.I will miss the great service I always receive from your service Dept. Thank You!

Was dreading the visit initially but Tyler made the experience pleasant. He was very helpful and answered all of my questions honestly and thoroughly. Will definitely be purchasing through him when I go back!

I visit Bob Tomes often for their pest control service and I'm always greeted by Robin with a smile. She is very friendly and always inform me of anything that needs extra attention when it comes to their pest service. It is always a pleasure to see her and the staff working with a positive attitude. When I am ready to purchase my next vehicle I will choose Bob Tomes Ford because of the friendliness of the staff.

Had a great experience with tyler, very knowledgeable about the vehicles he was selling and provided excellent customer service to me. I would recommend tyler and Bob Tomas ford to all my friends and family.

Tyler Shock was very helpful and extremely knowledge on both pre-owned and new cars! Definitely recommend!

I always have very little time to spend on searching for a car, let alone having enough time in my day to dedicate to the entire process. However, I will tell you that Bob Tomes Ford in McKinney has a great salesperson by the name of Deanna Oatman who made that time fly. She laid it out there for me right at the get go. She spent the time to listen to me and provide the right advice. I will be coming back to her when I'm ready.

We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.

“You guys have been amazing! From Josh Moore and all of his help trying to find the right truck for me, to Bob in service. My experience here has been perfect!”

I cannot say enough about the great service I received at Grapevine Ford. Laura Benevides had my repairs done quickly, and was great at keeping me informed on all aspects of my service. She was very knowledgeable and friendly on the phone and in person. Laura reminds customers of what good, reliable service SHOULD BE like everywhere. Thank you Grapevine Ford for everything, including hiring Laura Benevides!

Grapevine Ford Lincoln has been one of the best places I've been to when getting my car serviced. The facilities are great and inviting. The staff is super helpful and consistent on making sure you're happy with the end result. The two service advisors thats helped me was Alfredo and Lauren. They both are super helpful and just plain friendly. Whenever you go, try to get one of them to help you out. You won't be disappointed.