Used Ford Expedition for sale near Conroe, TX

I called Alex the day before about a problem I was having he told me to bring it in the next day in the morning.. It was late afternoon when I called... I told him I will have to wait for it which is no problem for me I'm retired.He said not a problem we will get it done as quick as possible.. which they did. There is a reason why I have bought 5 trucks from this dealer it's service like this. Don't take my word for it just have a seat in the waiting area and just watch or go to the show room unless you say something salesmen don't bug you they will asked if you need some help or have a question but that's about it relieving some of the pressure you have on yourself trying to decide on a vehicle.With that being said if I ever need another vehicle it will be Matrix in sales and Alex in service nothing against anyone else working there that's just who I've dealt with

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

It would have been helpful when I made the appt that I was notified of the 5 hour wait time for this recall service. I also think dealership should offer loaner car based on long wait time. I was told recalls don?t qualify. 5 hours should qualify for a loaner.

Hannah and the whole team did a great job getting me into my new truck!

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

I just leased this car 2 weeks ago and unfortunately I?ve already experienced issues the dealership has been very good and even offered me loaner while they fixed the issue

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

By & large this dealership is pretty good. Their Quick Lane and Service Depts are very attentive and helpful most of the time. Very little upsell and always leave the decision to the customer. Only negative is the follow up and it is not advisable to leave that to the Service Adviser, you have to do that yourself in my experience. Quality of work is excellent and have never had to go back to get missed problems fixed. I like going there and don't mind waiting in the nice customer area.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Quinton Woods was my salesperson at Planet Lincoln. Quinton was an excellent salesperson. He was knowledgeable, polite, and patient. I visited with Quinton over a six month period before deciding which vehicle to buy. He was always available to answer questions and did not pressure me to make quick decisions. After the sale, he still made himself available for any questions. If you are thinking about buying a Lincoln and you want an attentive salesperson, ask for Quinton.

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

Nick was great and took the time to show me two cars that I was interested in and then answered all my questions. Entire team stayed late on a Saturday night to help me finish the buying process so I could take my new JCW Countryman home.

The best Customer service you can ask for! Sewell took care of me the whole way and more! My salesman Jerry was kind and helpful to me and my family!

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Great new car buying opportunity experience with Steve Garbs. Look forward to driving my new CX-30. The whole team worked with us and gave us a great deal.

Kaiden was amazing and made the process easy and stress free. If you are looking for a simple and quick car buying process check out Kaiden!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Once again, Vikki did a fantastic job of taking care of me and my truck. I scheduled the 100K service for my truck, and then got a curveball that made keeping the appointment more of a challenge. Vikki was able to help me reschedule my appointment in a way that still aligned with my schedule. Vikki?s attention to detail, knowledge, and responsiveness give me confidence in services/repairs being done right the first time. Her care and understanding of how to take care of her customers makes DeMontrond the only place where my truck will be serviced.

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.

We purchased three vehicles from Bill Fick in the past, then the dealership changed to a different owner and went WAY DOWNHILL, so much so that we purchased our next vehicle at a dealership in another city. We stopped having our vehicle serviced in Huntsville. We are so very happy to see that Bill Fick and his staff are once again back in Huntsville, Texas. We highly recommend Bill Fick and his staff' - they have always been fair, professional and focused on customer service. WELCOME BACK!

If you want honest work with exceptional customer care, then look no further! They are extremely diligent in their effort to find & solve any problem you might have. It was worth driving almost a hour for their service!

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

Kyle and the entire team at Planet Ford made my experience first class! I would highly recommend this dealership!

Everything I wanted in a car comfort and driving. Interior and exterior of the car is beautiful. Controls on the dash are conveniently located and easy to use

Took this initially to an installer that didn?t want to install OEM lights. Group 1 (.Diasha) got me in by Monday morning and installed a very difficult OEM puddle light kit for my Blazer EV SS. Fantastic a work. Great communication and timing experiences. Highlight recommend

Dan was amazing!! He was able to help work through the recall issue I had on my truck. He made the experience seamless. Very grateful that he helped me out.

Efficient purchase experience, quick delivery, The only negative was the promise of an extended connective service wasn't delivered at time of purchase. I have to pay for it at yearly intervals and submit for reimbursement.

As a first-time business purchasing company trucks, we truly appreciate Hector Estrada's help throughout the entire process! He was knowledgeable, and took the time to guide us every step of the way. We're very grateful for all his support and for making the experience smooth and stress free. Thank you to Randall Reed's Planet Ford as well for making this possible for us.

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need