Used Ford Expedition for sale near Conroe, TX

It would have been helpful when I made the appt that I was notified of the 5 hour wait time for this recall service. I also think dealership should offer loaner car based on long wait time. I was told recalls don?t qualify. 5 hours should qualify for a loaner.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Zach is a true gem to this dealership!! He makes the service experience fantastic. He?s very knowledgeable kind professional and makes service a joy when it?s usually an unpleasant experience when your car fails you!

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Go up and ask for Sara Davis she got me the best deal I could get on my Mercedes and it was a smooth easy process, love the car.

Abel Avila was awesome. He did a great job and because he was so kind and gave me time to think. I will definitely be a repeat customer for Abel.

Was very refreshed at how transparent and easy the process was at this dealership compared to other dealerships I had visited before this one. Glad I purchased my vehicle here, thank you.

I had a great experience selling my car. The process was smooth, transparent, and much faster than I expected. The staff was professional, honest, and clearly explained every step. I received a fair price with no hidden fees, and the paperwork was handled efficiently. Overall, it was stress-free and I’d definitely recommend them to anyone looking to sell their car quickly and confidently. Thanks again Dennis and Ashley.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

It stands to reason that the atmosphere at a luxury showroom would differ from the chaotic, high-pressure environment at most dealerships ... and such is the case here. I inquired online about the SUV I was interested in, and was promptly contacted via text (at my request, no phone call) by Walter Dillard. We were warmly greeted on arrival, and the test drive went well. Two other cars were on our short list, and we advised Walter that we'd contact him if the '19 XT4 Premium Luxury was our choice. There was absolutely none of the typical annoyances when leaving most places without pursuing a sale ... no manager, no "price is good for today only", but rather a thank-you, with the hope that we'd choose the Cadillac ... never even went back into the showroom. After checking out the other possibilities, we decided that the XT4 was the best of the bunch. Meeting the following morning, we further explored the tons of features (Walter really knows his products) and sat down to begin what is generally a tortuous, confrontational experience. To our delight, the negotiation was calm and very professional. Even the offer for our trade-in was realistic. The usual back-and-forth-to-management thing played itself out, and we came to terms on probably the third exchange. We'd like to have paid a bit less (who wouldn't) but given the fact that they included free vehicle pickup and delivery for service (including a loaner), as well as the first three oil changes (full synthetic), it was fair compensation. This is not to say that Peacock is immune from some "car game" practices. The Certified XT4 was priced at $X, but an additional charge was added for certifying the vehicle, along with a "reconditioning fee" (isn't getting it ready for sale a cost of doing business?) and "dealer service fee" (I thought dealer prep was a thing of the past) ... so we're now at $X plus about $3k. We're savvy enough to scratch those items out, but many people aren't. Funny thing, though ... they manage to reappear, while the drive-out price remains as agreed. Fun and games with numbers! We were paying cash, but had to transfer funds. This was a Saturday, so we offered to apply for financing in order to drive the vehicle out, paying it off when the transfer clears. The Finance Manager, Skeen Mathias, offered to let us take possession of the car that day, while providing a UPS overnight envelope, so that we could forward our check when the money became available. We were also informed that Tom Peacock will provide three bonus perks at no cost: key replacement, interior/exterior protection and collision deductible reimbursement (there are limits, of course). We were obviously more than pleased. Overall, Tom Peacock is a really good place to buy. Walter Dillard is a genuine sales professional, and will treat you as the intelligent and informed consumer you are ... but just watch out for the add-ins.

The best Customer service you can ask for! Sewell took care of me the whole way and more! My salesman Jerry was kind and helpful to me and my family!

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Quinton Woods was my salesperson at Planet Lincoln. Quinton was an excellent salesperson. He was knowledgeable, polite, and patient. I visited with Quinton over a six month period before deciding which vehicle to buy. He was always available to answer questions and did not pressure me to make quick decisions. After the sale, he still made himself available for any questions. If you are thinking about buying a Lincoln and you want an attentive salesperson, ask for Quinton.

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Kaiden was amazing and made the process easy and stress free. If you are looking for a simple and quick car buying process check out Kaiden!

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Efficient purchase experience, quick delivery, The only negative was the promise of an extended connective service wasn't delivered at time of purchase. I have to pay for it at yearly intervals and submit for reimbursement.

I called Alex the day before about a problem I was having he told me to bring it in the next day in the morning.. It was late afternoon when I called... I told him I will have to wait for it which is no problem for me I'm retired.He said not a problem we will get it done as quick as possible.. which they did. There is a reason why I have bought 5 trucks from this dealer it's service like this. Don't take my word for it just have a seat in the waiting area and just watch or go to the show room unless you say something salesmen don't bug you they will asked if you need some help or have a question but that's about it relieving some of the pressure you have on yourself trying to decide on a vehicle.With that being said if I ever need another vehicle it will be Matrix in sales and Alex in service nothing against anyone else working there that's just who I've dealt with

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

As a first-time business purchasing company trucks, we truly appreciate Hector Estrada's help throughout the entire process! He was knowledgeable, and took the time to guide us every step of the way. We're very grateful for all his support and for making the experience smooth and stress free. Thank you to Randall Reed's Planet Ford as well for making this possible for us.

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need

After searching for a good month for a used vehicle I finally found a dealership that would work with me with my trade in value, Laurel Williams and the sales managers moved mountains for me trying to get into a vehicle I wanted. I highly recommend Bayway Cadillac of the woodlands, top notch customer service and a pain free buying experience! Thank you! I will definitely be coming back for the next vehicle purchase.

Great place to have my 2024 Corvette serviced. I couldn't ask for a better place than Sterling McCall Chevrolet. Totally informative with the best service from start to finish..Nina Duran was the best service advisor anyone could have.A+++

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

It was the best. I wished there was a faster way to complete the financing part and pages of signing documents. It is better than 20 years ago, but always room for improvement!!!

By & large this dealership is pretty good. Their Quick Lane and Service Depts are very attentive and helpful most of the time. Very little upsell and always leave the decision to the customer. Only negative is the follow up and it is not advisable to leave that to the Service Adviser, you have to do that yourself in my experience. Quality of work is excellent and have never had to go back to get missed problems fixed. I like going there and don't mind waiting in the nice customer area.

Everything I wanted in a car comfort and driving. Interior and exterior of the car is beautiful. Controls on the dash are conveniently located and easy to use

We purchased three vehicles from Bill Fick in the past, then the dealership changed to a different owner and went WAY DOWNHILL, so much so that we purchased our next vehicle at a dealership in another city. We stopped having our vehicle serviced in Huntsville. We are so very happy to see that Bill Fick and his staff are once again back in Huntsville, Texas. We highly recommend Bill Fick and his staff' - they have always been fair, professional and focused on customer service. WELCOME BACK!