Used Ford Expedition for sale near Encino, CA

GREAT CUSTOMER SERVICE! IBROUGHT MY CAR IN TO HAVE IT CHECKED OUT. ZEKE ASSISTED ME. HE PROVIDED THE DIAGNOSIS OF THE PROBLEM AND I HAVE SOME VITAL DECISIONS TO MAKE WITH WHAT I PLAN TO DO WITH MY CAR. THANK YOU FOR WASHING MY CAR BEFORE RETURNING TO ME. THAT WAS AWESOME AND UNEXPECTED! EDGAR IS ALWAYS SMILING AND SO FRIENDLY.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

Service writer was very engaging and informative. You can tell he enjoys helping customers with his positive and upbeat persona. Work was a completed as instructed and on time.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

No nonsense sales of a well-equipped Accord. Thank you! Ali and Steven are Great 😊. Wide selection of Hondas. Check them out. (Word requirements for review.)

They have always taken care of me and my car. Unfortunately my car came with a manufacture defect which has meant multiple visits to the dealership but they always been very nice to me and had put up with my nagging. Edson has taken care of my many times and his service is alway great.

I really appreciate the friendly and efficient service of Sebastian Alexander Mejia, you provide every time with a smile and timely help. Thanks for the excellent service.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

Lino was very helpful , request work done on time , vehicle was cleaned

My experience was great Julio help me out great man!

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Service was excellent , repair was completed on time

Having and appointment made it much easier knowing my service might need a few hours to complete. Constant update via text was also courteous while I had breakfast down the street.

If you have a question that person doesn?t know they will find someone that does. Overall very friendly and helpful staff.

I had a great experience with Sherry. She was sympathetic, kind, and responsive. In my opinion, she is a real “keeper (keep her)!

Routine oil change. No issues with the work. Great friendly service. Will go again in the future.

Great customer support, very friendly and helpful. I would definitely go here again. Thank you for the help! Wow, these have to be very long to be valid..

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

Smooth transaction and all the staff are very friendly. My salesman that assisted me George was very helpful. Will do business again,

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Pleasant interaction with the salesman, Rid. He showed us the SUV we were interested in, and it was as advertised. Clean and had all the features we were looking for. We did not buy it because we found another make/model that worked better for our needs.